guest reviews


Results: 2 - 58 of 576 Reviews

04 Apr 2023
Leisure
The facilities were great, staff were friendly, professional and spot on. Food was delicious. The only thing would be to make sure hotel guests have availability to the restaurant when you have a private function on, tad disappointed we could have an evening meal in the hotel before we visited the theatre because we then had to dash out to find somewhere to eat. This cut time short for is getting to the theatre on time. If we had known prior to arrival we could have organised our time better so we didn’t have to rush. We will stay again though in the future.
-by Ms Karen Langley , Stay date : 01 Apr 2023
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28 Mar 2023
Leisure
Lovely stay, breakfast was amazing. Our room was very comfortable , but we did have to get our own tea bags for the room. Can I make a suggestion that water is provided or glasses is provided in the room. Definitely the place to stay
-by Mr Lesley Armstrong , Stay date : 24 Mar 2023
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27 Mar 2023
Leisure
The first night I was in Room 6 in the basement which wasn't really satisfactory because there were people constantly walking back and forth overhead from about 6 am on (probably working in the kitchen?). When I asked for a different room, my request was immediately accommodated and I was happy with the rest of my stay.
-by Mr John L Harper , Stay date : 23 Mar 2023
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26 Mar 2023
Leisure
-by Ms Jessica Ouzen , Stay date : 23 Mar 2023
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24 Mar 2023
Leisure
I have had a variety of experiences staying in London, some good and some bad. This hotel was a pleasant surprise with an excellent location, great friendly staff and comfortable rooms. We will certainly stay again.
-by Mr Tom Espley , Stay date : 23 Mar 2023
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20 Mar 2023
Leisure
Clean tidy lots of choice fir breakfast excellent location
-by Ms Jackie Pickup , Stay date : 16 Mar 2023
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19 Mar 2023
Leisure
Excellent hotel in central London. Third stay, and we are coming back.
-by Mr Eivind Drange , Stay date : 17 Mar 2023
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13 Mar 2023
Business
-by Miss Fatou Nadiaye , Stay date : 08 Mar 2023
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09 Mar 2023
Leisure
Comfortable bed in big sized room. Friendly staff from the reception team to the kitchen staff- always wanting to accommodate. Cleaners Cleaned our room, our bed was made and new cups were given every day that we stayed. I enjoyed the bar with the complimentary crisps. Thank you for a wonderful stay.
-by Mrs Susan Dunkin , Stay date : 06 Mar 2023
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04 Mar 2023
Business
Thanks for your understanding regarding the first room and my request.
-by Mr alexandrine duez , Stay date : 26 Feb 2023
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