The Portland offers a number of convenient hotel services to ensure you have every comfort during your stay.
The Concierge desk is open 24 hours to assist you with any additional hotel, sightseeing or travel requirements you may have. Services rendered include: luggage storage; tourist recommendations; bookings for theatre shows; provision of local maps and directions; public transport information and taxi hire.
Dry-cleaning and laundry services
A same-day laundry and dry cleaning service is available to all our hotel guests from Monday-Sunday.
Laundry bags and dry-cleaning forms can be found in your bedroom wardrobe. Items handed in to Reception or Concierge before 08:45 will be returned to you the same evening.
An iron and ironing board can also be obtained upon request.
Cots for children
Families and guests with children are welcome at The Portland. A cot can be provided free of charge for infants up to 2 years of age. Extra beds can be provided on request for children up to 9 years of age and over, for an additional charge. Full details are given on our Frequently Asked Questions page.
Health Club and Spa
Should you wish to use health club or spa facilities during your stay, you can do so at our nearby sister property – the 5-star Grange Holborn Hotel. Please note there will be a nominal charge for access to the hotel health club. Full details are listed on our Frequently Asked Questions page.
Daily newspapers are available for all guests with our compliments. Specific newspapers or publications can be provided upon request for a separate charge. Please note that orders should be placed with Reception in advance.
Room Service is available 24 hours a day for your convenience. Our Room Service menu offers main meals as well as light bites and snacks, and can be found in your hotel bedroom.
Please note that Room Service charges apply. For more details refer to our Frequently Asked Questions.
A shoe-shine machine is available for your convenience, and is located in the hotel reception on the Ground Floor.
Toiletries and shaving kits
Complimentary dental kits, shaving kits and sewing kits can be obtained upon request at Reception. A universal mobile phone battery charger is also available if you need to charge your mobile phone.