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Introducing... Staff Focus

Introducing... Staff Focus

03 October 2017

Here at Grange Hotels, we're all about our people. We believe that staff happiness is essential to providing a 5 star experience to our guests. In this blog series, we'll introduce you to some of our team who help make your stay feel special.

Grange-Breakfast-For-Staff-Focus-Blog

Name: Rajesh Singh Rajesh

Position: F&B Supervisor

Time at Grange Hotels: 1 year, 8 months

Favourite Film: Don (1978, Bollywood)

Rajesh is the F&B Supervisor at the Bloomsbury Town Hall Collection (BTHC). He is responsible for handling and supervising the breakfast service across all four Grange Hotels in the BTHC. He found us online almost two years ago and was attracted by our friendly staff and ways of working.

From 6:30 in the morning he's available to help the guests under his charge with anything they need. Whether he's supervising the breakfast service, or placing orders for food and drink, Rajesh makes sure that no guest goes hungry on his watch.

Rajesh is proud of developing his staff and helping them achieve their aspirations. Helping a kitchen porter train up to become a room service chef is just one example of his dedication to his team.

Sometimes it can feel like the phrase "going the extra mile" is thrown around too much, but in the case of Rajesh, that's exactly what he did for one guest.

"Once an old lady staying in our hotel was visiting the UK for the first time and wished to go to Oxford Street for some shopping. She could not understand the map and asked if I could go shopping with her. So I did! We walked to Oxford Street, did some shopping, then we came back to the hotel. She was extremely delighted by my service."

So if you're in need of a delicious breakfast and a personal tour of Oxford Street, you know where to look!

Book a stay with us soon and enjoy Rajesh’s breakfast service for yourself.