Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.13 out of 5
.

Based on Total Reviews

867

Rating Summary

  • Facilitites3.94
  • Cleanliness4.43
  • Staff4.47
  • Value4.03
  • Rooms4.13
  • Food and Drinks3.65
  • Meetings and Events3.64
  • Spa3.37
  • Health Clubs3.32
Real guest review
90.31%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4

/

Hotel guest review rating

Awake at 6 AM because of the traffic noise. Windows maybe changed for more silence in the room. Otherwise, our stay was delightfull.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 5

Great room, nice location

Hotel guest review rating

Staff was very friendly. Room was pretty spacious and with all the things we could need.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4

One night in Portland hotel

Hotel guest review rating

Very pleasant surprise was that we got upgraded and the room was very nice. Staff was friendly and helpful. Hotel location is brilliant!


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 4
Staff 3
Room 1
Food and Drinks 1
Meetings and Events 2
Spa 2

Tired

Hotel guest review rating

Just looking very tired and dated- arrived late and exhausted and told we were going to be moved to the other hotel down the street - that should have been straightforward to have been informed prior - poor


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Another pleasurable stay at a Grange Hotel

Hotel guest review rating

The staff were polite and helpful and the room was well appointed and spacious. The Grange Hotel is my first choice for staying in London.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3
Meetings and Events 4
Spa 4
Healthclub 4

The rooms are cozy and clean

Hotel guest review rating

I stayed in this hotel for a week with my daughter. I was a lovely and positive experience. It’s only five-minutes from the Institute of Education and 2 min from Russel Square and Bloomsberry Square. The staff are very polite and attendant 24 hours. The rooms are beautiful. Will definitely choose this hotel again.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Lovely room

Hotel guest review rating

I had the pleasure this time of staying in room 102 which is lovely. It is big and full of space and just what I needed after a tough day. The only down-side was there was no tea or coffee in the room so despite having a kettle and mugs, I couldn't have a brew the next morning and didn't have time to go across to the Clarendon for breakfast. Otherwise this would have been a 5 star review.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Two Night Stay

Hotel guest review rating

Recommend!


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3
Food and Drinks 3

Comfortable stay close to the office

Hotel guest review rating

Friendly staff and comfortable room conveniently placed.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Another enjoyable stay thanks to the Grange

Hotel guest review rating

The Hotel is well appointed but maintains a homely and relaxing atmosphere. The staff are friendly and helpful 24 hours a day.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 5
Food and Drinks 4

My stay was very comfortable, all of the staff were very polite and helpful the dining room staff and the reception staff. I will come again.

Hotel guest review rating

Location good. Hotel quiet and friendly


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 5
Food and Drinks 4

My stay was very comfortable, all of the staff were very polite and helpful the dining room staff and the reception staff. I will come again.

Hotel guest review rating

Location good. Hotel quiet and friendly


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Portland Hotel, a good experience

Hotel guest review rating

Lovely big warm room with plenty of working space Very quiet even though I was in a ground floor room on the front. "Kitchenette" facilities a lovely bonus. Room service was good and very accommodating when we required separate bills for expenses claim.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Top Quality

Hotel guest review rating

Always excellent customer service home from home in central London


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5

Excellent stay

Hotel guest review rating

Great location


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Well placed, welcoming and comfortable

Hotel guest review rating

The Hotel was lovely. It was very quiet and the staff were very helpful. We would certainly stay there again. It was very central and in a lovely area


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 5

Great location

Hotel guest review rating

Location was great. Close to Metro, and great food places. The only thing I can suggest is to do a bit of an update in the room. And maybe some blinds of curtains for the bathroom window for privacy.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3
Food and Drinks 3

Need a careful attention to keep previous good standard

Hotel guest review rating

Yes, but I think you have to consider some significant refurbishing! Hotel shows some wear versus our previous 2014 and 2010 staying. Our room ceiling had an horrible water stain over the bed.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5

Wonderful stay

Hotel guest review rating

Lovely hotel and rooms. Staff were very friendly and helpful.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 3

Excellent location and charming room

Hotel guest review rating

Very central in a very elegant part of London. Comfortable and spacious room at a good rate. We will definitely consider this hotel again for our next visit.


Cookie use on this site

Our cookies enhance browsing, they never store information about you. Our cookie policy.