Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
3.99 out of 5
.

Based on Total Reviews

1579

Rating Summary

  • Facilitites3.77
  • Cleanliness4.35
  • Staff4.43
  • Value4.06
  • Rooms3.84
  • Food and Drinks3.78
  • Meetings and Events3.4
  • Spa3.23
  • Health Clubs3.21
Real guest review
88.73%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5

Grange Lancaster one night stay

Hotel guest review rating

Quiet and charming room. Had to leave very early before breakfast so can't comment on that.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5

Grange Lancaster one night stay

Hotel guest review rating

Quiet and charming room. Had to leave very early before breakfast so can't comment on that.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Superb!

Hotel guest review rating

Best accomodation experience I've had in central London.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 4

What more could i ask for.

Hotel guest review rating

very welcoming, staff very attentive, thank you.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 1
Food and Drinks 3

Good hotel... Poor room

Hotel guest review rating

The basement room was noisy as the staff door and staircase are directly outside and are vigorously used day and night. It is a bit unnerving having a window that opens so close to people walking past on the street - even if there are bars over it. The desk was too small and high to work on. It served as a TV stand. The staff were polite and helpful. The breakfast was very good indeed and options were given. The wifi worked well and was really free. The rooms were kept clean and tidy. The shower was powerful and the bathroom large. The position of the hotel is good for seeing London. I would stay again but not in the basement room.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

review

Hotel guest review rating

Took advantage of a reduced room rate and glad I did. The hotel was excellent and I had more facilities in the room than expected.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 1
Spa 1
Healthclub 1

FACILITIES.

Hotel guest review rating

DIFFICULT DEALING WITH STAIRS WITH A HEAVY SUITCASE, NO HELP OFFERED ON CHECKOUT EVEN THOUGH REQUESTED.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Taking the weight off

Hotel guest review rating

Everything about the Lancaster enabled me to feel relaxed in the midst of an otherwise stressful business trip.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 4
Food and Drinks 4

Great value at superb location

Hotel guest review rating

Well appointed, efficiently staffed hotel with large comfortable rooms and bathrooms for London standards. Good quality continental breakfast and nice warm decor all around. But above all, it’s in Bedford Place, beautiful relaxed location in central London.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 4
Food and Drinks 5

Between the railroad station and Trafalgar Square

Hotel guest review rating

we keep going to the same charming hotel, Grange Lancaster. Quiet street, close to British Museum and Trafalgar Square...


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4

Convenient location

Hotel guest review rating

The hotel is in a great location so easy to walk to many parts of central London. The only criticism is the lack of power points near the desk for working and near the bed.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

very well located, calm area

Hotel guest review rating

its close to the subway that allows you to go everywhere quickly and easily, the staff is nice and even though there is not s lot of food choice, the breakfast area is very nice and there is personalized choices


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4

Grange Lancaster

Hotel guest review rating

Very clean and good location.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 5
Room 5
Food and Drinks 4

Staff was very helpful

Hotel guest review rating

Staff was very kind, professional and helpful. Got upgraded as first room was too noisy, given very quiet big room. Only negative: impossible to keep medicine refrigerated. Will book again.


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 2
Staff 3
Room 4
Food and Drinks 2

Good hotel with nice location.

Hotel guest review rating

But no more sharing toilets. Some people are dirty


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

Good And friendly hotel

Hotel guest review rating

Surprising nice hotel in the centre of London


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 2
Staff 1
Room 4
Food and Drinks 3

Recetion Staff not up to standard

Hotel guest review rating

The girl at reception was unkind, her English was very poor. Not clean as it used to be


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

Thank you

Hotel guest review rating

A lovely hotel - we really enjoyed our stay.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Central location

Hotel guest review rating

I would normally stay at a Premier Inn but when in London I'd always chose a Grange hotel. Prices are typically comparable and there's something really enjoyable about staying with a more traditional, less homogenised, hotel group. Rooms are excellent. The Bloomsbury based hotels are well located for most central London attractions and easy walking distance from Covent Garden and theatreland. Only comment would be: please tidy up the rear courtyard - not a pleasant outlook.


Hotel guest review
Traveller Type: Posted:
Facilities 1
Cleanliness 3
Staff 3
Room 1
Food and Drinks 3
Meetings and Events 3
Spa 3
Healthclub 3

Very dated and in need of refurbishment.

Hotel guest review rating

This hotel has a great location but it’s in bad need of refurbishment. The carpet on the stairs is a mix match and badly worn. Windows are very crafty. Toilets in the hall are a throwback to the 80’s.


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