Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
3.98 out of 5
.

Based on Total Reviews

1569

Rating Summary

  • Facilitites3.76
  • Cleanliness4.35
  • Staff4.43
  • Value4.05
  • Rooms3.84
  • Food and Drinks3.77
  • Meetings and Events3.4
  • Spa3.23
  • Health Clubs3.2
Real guest review
88.72%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 4
Food and Drinks 5

Between the railroad station and Trafalgar Square

Hotel guest review rating

we keep going to the same charming hotel, Grange Lancaster. Quiet street, close to British Museum and Trafalgar Square...


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4

Convenient location

Hotel guest review rating

The hotel is in a great location so easy to walk to many parts of central London. The only criticism is the lack of power points near the desk for working and near the bed.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

very well located, calm area

Hotel guest review rating

its close to the subway that allows you to go everywhere quickly and easily, the staff is nice and even though there is not s lot of food choice, the breakfast area is very nice and there is personalized choices


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4

Grange Lancaster

Hotel guest review rating

Very clean and good location.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 5
Room 5
Food and Drinks 4

Staff was very helpful

Hotel guest review rating

Staff was very kind, professional and helpful. Got upgraded as first room was too noisy, given very quiet big room. Only negative: impossible to keep medicine refrigerated. Will book again.


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 2
Staff 3
Room 4
Food and Drinks 2

Good hotel with nice location.

Hotel guest review rating

But no more sharing toilets. Some people are dirty


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

Good And friendly hotel

Hotel guest review rating

Surprising nice hotel in the centre of London


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 2
Staff 1
Room 4
Food and Drinks 3

Recetion Staff not up to standard

Hotel guest review rating

The girl at reception was unkind, her English was very poor. Not clean as it used to be


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

Thank you

Hotel guest review rating

A lovely hotel - we really enjoyed our stay.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Central location

Hotel guest review rating

I would normally stay at a Premier Inn but when in London I'd always chose a Grange hotel. Prices are typically comparable and there's something really enjoyable about staying with a more traditional, less homogenised, hotel group. Rooms are excellent. The Bloomsbury based hotels are well located for most central London attractions and easy walking distance from Covent Garden and theatreland. Only comment would be: please tidy up the rear courtyard - not a pleasant outlook.


Hotel guest review
Traveller Type: Posted:
Facilities 1
Cleanliness 3
Staff 3
Room 1
Food and Drinks 3
Meetings and Events 3
Spa 3
Healthclub 3

Very dated and in need of refurbishment.

Hotel guest review rating

This hotel has a great location but it’s in bad need of refurbishment. The carpet on the stairs is a mix match and badly worn. Windows are very crafty. Toilets in the hall are a throwback to the 80’s.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 3

My English home

Hotel guest review rating

Great location, british style, very friendly and really helpful personal, tasty food.


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 3
Staff 4
Room 2
Food and Drinks 3
Meetings and Events 3

Decent facilities

Hotel guest review rating

Not the best facility of the Grange brand although it is decent and the staff is friendly. The hotel is located in a calm street but the room is not so sound proof and noise will depend on your neighbours. Overall OK, perhaps a little bit expensive to be considered good value for money.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

A very authentic London stay

Hotel guest review rating

Arriving on a rainy evening, the staff was very helpful, the room was warm, clean and cozy, making us feel welcomed. Hotel's location is quite central, safe and quiet (I still recall hearing the birds every night and morning). Also, less than 3-4 minutes walk to to closest bus stop. Breakfast was enough...a bit more diversity would have made it perfect.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Value for money

Hotel guest review rating

Our room was very nice and large but situated in the basement with very steep access. We were not informed of this before check-in.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Very Helpful staff! Great location. Very Prim , proper , tidy service and room.

Hotel guest review rating

location. Very Prim , proper , tidy service and room.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 3
Room 3
Food and Drinks 4

good

Hotel guest review rating

good


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 3
Food and Drinks 4

Lovely Hotel

Hotel guest review rating

As I had asked fro a quiet room this time when I did the booking, it would have been great to get indeed one of the quiet rooms and not one facing the street.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Excellent stay, comfortable room, welcoming staff.

Hotel guest review rating

Excellent stay.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 3

Great place and friendly staff

Hotel guest review rating

No air con in rooms, thankfully though not needed this time of year


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