Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
3.99 out of 5
.

Based on Total Reviews

1554

Rating Summary

  • Facilitites3.76
  • Cleanliness4.36
  • Staff4.43
  • Value4.06
  • Rooms3.84
  • Food and Drinks3.77
  • Meetings and Events3.39
  • Spa3.21
  • Health Clubs3.18
Real guest review
88.80%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Value for money

Hotel guest review rating

Our room was very nice and large but situated in the basement with very steep access. We were not informed of this before check-in.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Very Helpful staff! Great location. Very Prim , proper , tidy service and room.

Hotel guest review rating

location. Very Prim , proper , tidy service and room.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 3
Room 3
Food and Drinks 4

good

Hotel guest review rating

good


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 3
Food and Drinks 4

Lovely Hotel

Hotel guest review rating

As I had asked fro a quiet room this time when I did the booking, it would have been great to get indeed one of the quiet rooms and not one facing the street.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Excellent stay, comfortable room, welcoming staff.

Hotel guest review rating

Excellent stay.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 3

Great place and friendly staff

Hotel guest review rating

No air con in rooms, thankfully though not needed this time of year


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 3

Nice and quiet area, large rooms and friendly staff

Hotel guest review rating

We have stayed at the hotel many times the last 11 years. Good value for the money. Large rooms, very clean and quiet. The staff is friendly and helpful. One thing, please tell the staff at breakfast to be less hectic.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 5

Instant soap!

Hotel guest review rating

Initially, there was no bar of soap in the bathroom of my room. Upon informing Reception Staff of this, the soap was placed in my room immediately.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 4
Room 5

It was a nice and comfortable stay - thanks!

Hotel guest review rating

I really liked the hotel’s classic and enough large room! The reception staff was also kind and helpful. Although I was worried about the shared toilet before stay, it was also fine.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 3
Staff 4
Room 5
Food and Drinks 4

Very generous apartment, friendly service and perfect location

Hotel guest review rating

We had a great stay and would probably choose Grange again. However with a shared toilet - please clean it once in a while! The men's was not in good shape. Also 48 pounds for a stretcher bed is too much. But great location, clean room, helpful staff, very good value. It felt very English which is what we were after.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4

Would stay there again!

Hotel guest review rating

Nice small hotel. Good location, clean, not too expensive.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Lancaster

Hotel guest review rating

Everything is perfect, I totally recommend it.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Great stay once again...

Hotel guest review rating

As it was quite hot in London it would be nice to have a/c, but guess not possible in short time... ;-)


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 5

Bedford place, our favorite street in London

Hotel guest review rating

The location of the hotel perfect for us. The staff was always very courteous and helpful


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Excellence in Bloomsbury

Hotel guest review rating

Another most pleasant visit. I am returning for three days next week. A tremendous hotel.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 3
Food and Drinks 3

Very friendly staff. Lovely room when moved.

Hotel guest review rating

I arrived for a 5 night stay at the Lancaster and was oit in room 004. It was very small and very hot. The staff were great after explaining I would be working in the room for two full days. They moved me after the first night into room 007 which was very roomy and much better to work in. Staff are really friendly and helpful. Would have been a five star rating if I’d had the bigger room to begin with.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 3
Food and Drinks 4

Hotel guest review rating

Could not find hook for towels in bathroom. Clean towels were left on bed, so I suspect there's no hook. Extractor fan in bathroom is broken. Room 004


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Hotel guest review rating

Delighted with friendly and helpful service especially from receptionist Madelina. She was a real star and has been on several of the times I have visited.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 5
Food and Drinks 3

Good value for money in the heart of the city!

Hotel guest review rating

Very good value for money . Offers daily cleaning service and security that you would not find At an airbnb.. Manager and all staff extremely courteous and professional especially Mike. It was like staying in a five star hotel for such a very reasonable price located in central London location close to two main stations and walking distance to London's fashionable west end!. We stayed for five pleasant weeks!


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 4
Food and Drinks 3
Meetings and Events 5
Spa 4
Healthclub 2

Simple , great location and very clean!

Hotel guest review rating

Would recommend to my firends and clients.


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