Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4 out of 5
.

Based on Total Reviews

3081

Rating Summary

  • Facilitites3.87
  • Cleanliness4.35
  • Staff4.41
  • Value3.95
  • Rooms3.94
  • Food and Drinks3.76
  • Meetings and Events3.46
  • Spa3.25
  • Health Clubs3.21
Real guest review
89.35%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 3
Staff 4
Room 3
Food and Drinks 3
Spa 4
Healthclub 4

Quite satisfactory.

Hotel guest review rating

My only remarks are about the quality of the cleaning and the quality of the food. With reference to the cleaning, I wish to point out that one would expect after the daily room upkeep to see no dust in the room. In my room there was accumulation of dust between the two electricity switches which remained throughout my stay. It spoiled the otherwise good impression of the cleanliness. With reference to the food, my remark is that every day the breakfast it was unchangedly the same and it was irritating to have toasted bread which was not hot.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 3
Staff 4
Room 3
Food and Drinks 3
Spa 4
Healthclub 4

Quite satisfactory.

Hotel guest review rating

My only remarks are about the quality of the cleaning and the quality of the food. With reference to the cleaning, I wish to point out that one would expect after the daily room upkeep to see no dust in the room. In my room there was accumulation of dust between the two electricity switches which remained throughout my stay. It spoiled the otherwise good impression of the cleanliness. With reference to the food, my remark is that every day the breakfast it was unchangedly the same and it was irritating to have toasted bread which was not hot.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Would stay again at hotel.

Hotel guest review rating

Really nice accommodation. Staff were very friendly and helpful.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 5
Room 3
Food and Drinks 3

Bed was awful. It’s time to change Mattress!

Hotel guest review rating

The mattress was very very old and far away from the value expected based on the price for the night.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 3

Helpful staff

Hotel guest review rating

A very pleasant 2 night stay . The staff were very friendly & helpful . The room ( standard double) was small .


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 3
Meetings and Events 3
Spa 3
Healthclub 3

Confortable and easy stay

Hotel guest review rating

Good facilities and great value for money. Pleasant and helpful staff. Clearly my first choice when traveling to London.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4

No

Hotel guest review rating

No


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Great weekend with kids

Hotel guest review rating

Nice breakfast and a warm and welcoming staff made a good base for our little weekend vacation with kids. We had a nice spacious room, so we didn’t mind the furniture falling apart... a bit worn, but clean at least.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 3
Staff 5
Room 5

upgraded room, very confortable

Hotel guest review rating

Perfect, professional, good breakfast. Near British Museum. A little too cold in the room


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 5

Another lovely weekend staying at Grange hotels

Hotel guest review rating

As a GH rewards member we got a complimentary upgrade, staff are friendly and helpful. The Clarendon is ideally based for theatre, museums, sightseeing and shopping.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 5

Another lovely weekend staying at Grange hotels

Hotel guest review rating

As a GH rewards member we got a complimentary upgrade, staff are friendly and helpful. The Clarendon is ideally based for theatre, museums, sightseeing and shopping.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 5

Another lovely weekend staying at Grange hotels

Hotel guest review rating

As a GH rewards member we got a complimentary upgrade, staff are friendly and helpful. The Clarendon is ideally based for theatre, museums, sightseeing and shopping.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5

Good Experience

Hotel guest review rating

Would go back again.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Excellent !

Hotel guest review rating

We've been coming to Grange Hotels once a year from 2014. We are always delighted ! Thank you.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

.

Hotel guest review rating

Very nice hotel


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 4
Food and Drinks 5

Great location

Hotel guest review rating

Great location and lovely staff


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Stay at the clarendon

Hotel guest review rating

Stayed for 2 nights with the wife and kids , couldn’t find any fault, the staff were so helpful and friendly would definitely stay there again next time we are in London.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Large room and very helpful staff.

Hotel guest review rating

Relaxing room with everything I needed for a business stay.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 4
Room 3
Food and Drinks 3
Meetings and Events 1
Spa 1
Healthclub 1

Nice place in convenient location to russell squar

Hotel guest review rating

Nice clean and convenient. Breakfast was a great bonus. Shower head was broken and there wasn’t a hair dryer in the room but it was otherwise lovely.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

City break

Hotel guest review rating

Great central but still quiet location, friendly staff, good value for money


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