Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.00 out of 5.0
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Based on Total Reviews

2999

Rating Summary

  • Facilitites3.87
  • Cleanliness4.35
  • Staff4.41
  • Value3.94
  • Rooms3.93
  • Food and Drinks3.76
  • Meetings and Events3.46
  • Spa3.23
  • Health Clubs3.19
Real guest review
89.56%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Cleanliness 5
Staff 5
Room 3

Visiting London to see a West end musical.

Hotel guest review rating

Hotel was easy for us to go to a show etc. Very quiet, clean & comfortable. Staff very friendly. The room we had 103 was great, was crying out for a freshen up as in decor etc.


Hotel guest review
Traveller Type: Posted:
Cleanliness 5
Staff 5
Room 3

Visiting London to see a West end musical.

Hotel guest review rating

Hotel was easy for us to go to a show etc. Very quiet, clean & comfortable. Staff very friendly. The room we had 103 was great, was crying out for a freshen up as in decor etc.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 5
Spa 4
Healthclub 4

Holiday in August 2018

Hotel guest review rating

Very nice and clean room.Everything perfect!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 3
Staff 5
Room 3
Food and Drinks 4

Very nice stopover after the theatre

Hotel guest review rating

Hotel was perfectly situated for visiting the theatre and oxford street, with easy access to bus routes to Kensington palace. We had a quad room which was spacious, but needed updating. We were on the lower ground floor so our view was awful and felt like we were in an underground bunker. The room had no air con which was a bad move on an extremely hot day. The room was very quiet as we were at the back of the hotel so luckily we could keep the windows open all night. Breakfast was very nice and the staff were very helpful. We left our luggage there whilst we went out and about after we had checked out, and then returned for it later. We have been spoilt before by staying at the Holborn Grange hotel which the Clarendon doesn’t even compare to. The Holborn has a nice bar area, a spa and much nicer rooms for pretty much the same price.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 3

Facilities

Hotel guest review rating

By that hot weather, we would have liked to see chilled water at our disposal in the lounge. I asked for it but it seemed complicated to have some, so I gave up. Thank you.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

Wonderful staff, very good location

Hotel guest review rating

Really loved the fresh fruit salad each morning, not so much the tinned fruit also on offer - seems unnecessary. Bread seems to be not particularly good quality supermarket sort, a letdown after the aforementioned plentiful fresh fruit salad. All your staff were lovely - polite, friendly, helpful - & I would like to especially thank the night porter who got rid of the most enormous spider from the ceiling of my room in the wee small hours of Sunday night/Monday morning! I'm looking for a hotel for a trip with a friend in November, so will definitely be researching your various Bloomsbury establishments, as it's our favourite area to stay in. Many thanks to all for making my stay earlier this week so easy & enjoyable.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 3
Room 4
Food and Drinks 3

Sunday Night Stopover

Hotel guest review rating

As always, a pleasant stay at a Grange Hotel. Pros: Nice quiet room, very comfortable bed. Cons: We arrived at 1.20pm (40 mins earlier than 2pm) and we told the wait for the room was around 15-20 mins (okay, not a problem). Actually the room wasn't available until well after 2.15pm and every time we checked we were told the room was "being checked". A bit of realistic honesty would have been appreciated. The weather was very hot and it would have been nice to have been able to open the bathroom window (painted shut). The fan in the room was very good though.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4

Recent stay, very good

Hotel guest review rating

No spa, no meetings and no health club so no comment. These facilities were not required by us.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

Business short stay city center

Hotel guest review rating

Fantastic location . Rooms at the front very noisy in an evening


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Fine accomodation

Hotel guest review rating

Nice and fine accomodation centrally located


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Hotel guest review rating

Great service and lovely location.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

.

Hotel guest review rating

We had a wonderful stay as usual!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

We could hardly believe that we were staying in one of the largest cities in the world: We heard birds every morning and evening from the beautiful gardens outside our window.

Hotel guest review rating

We've already been telling our friends about this great location & hotel. We would just ask that in the future our request for a "greener" approach to cleaning (i.e. We asked to have only the bathroom cleaned but every day they replaced everything - sheets and towels. That was unnecessary. We weren't working on a farm. Even though it was hot we didn't need all new linens every day. In most hotels we have stayed in they give you an option to have only towels in the tub replaced, and also to opt out of daily housekeeping. We asked for that but it was not honoured. We were disappointed by that.]


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 5

Two nights business in an historic area of london

Hotel guest review rating

The double room was adequate forr one. It was quiet on the 3rd floor, but the bathroom window rattled in the wind and without the fan it would have been unbearable hot. We are not used to single glazing nowadays. Stays were steep. Good choice of food for the continental breakfast. I ate one night at the Beauchamp and the quality and portion size met the bill. But I was the only one there. I chose to do so beause I prefer not to eat in my room..


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

My latest stay

Hotel guest review rating

Clean and friendly hotel, with good service.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 2
Food and Drinks 4

Clarendon

Hotel guest review rating

Room was too warm - couldn't find any air conditioning. The shower was very noisy and had little water pressure. Food fine, staff polite and efficient. Cannot comment on 'Meeting and Events', 'Spa' or 'Health Club'.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Highly recommend

Hotel guest review rating

The staff were absolutely brilliant, and it's an excellent location. Would not hesitate to stay again and again.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 3
Food and Drinks 4
Meetings and Events 1

Thank you

Hotel guest review rating

Stayed 2 nights. Accessible to many areas. Very good facilities. Rooms very comfortable. Will be staying again.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 5
Food and Drinks 4

overnight stay

Hotel guest review rating

nothing further to add


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 2
Food and Drinks 4

One night stay

Hotel guest review rating

We always stay at the Clarendon when we stay in London, as we love the location and have such fond memories; however, we were disappointed with our room this stay. The nets were ripped in the bathroom, the tv would not work and the room looked shabby, despite the high prices charged.


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