Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4 out of 5
.

Based on Total Reviews

3103

Rating Summary

  • Facilitites3.87
  • Cleanliness4.35
  • Staff4.41
  • Value3.94
  • Rooms3.94
  • Food and Drinks3.76
  • Meetings and Events3.46
  • Spa3.24
  • Health Clubs3.2
Real guest review
89.33%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 3
Food and Drinks 3

It was fine as the Grange Hotels usually are

Hotel guest review rating

you need proper Air con in the bed rooms, I had to have both windows open. This is not ideal at any time due to noise, but I was on the ground floor this time. I know its not easy in old building BUT I think its something you should seriously consider putting in modern AC


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Comfortable stay

Hotel guest review rating

We enjoy our stay at The Clarendon. The staff were most helpful & friendly. The room was very pleasant & comfortable .


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 3
Room 4
Food and Drinks 3
Spa 3
Healthclub 3

Satisfied

Hotel guest review rating

Good stay - no issues


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Very enjoyable stay

Hotel guest review rating

We were in London for a specific purpose so were not in the hotel for long periods, nevertheless we really enjoyed our stay and the staff were very helpful and welcoming as ever.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 3
Food and Drinks 3

Average Hotel

Hotel guest review rating

In the room there was wallpaper coming away under a table, the toilet roll holder is loose. The room could do with a small fridge in it for water, drinks that we brought to the room. The hotel is perfectly placed for most things but I think it is a little overpriced for what you get. The continental breakfast which cost over £17 per day per person was very average with danish pastries which are cold and not very tasty, cheap is the word for them. We love the Grange Hotels but could probably do with a bit of an update on facilities and standard of food that they have on offer.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Everyone's friendliness

Hotel guest review rating

Excellent staff, comfy accommodation, wonderful location!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Nice stay in central London

Hotel guest review rating

I found my stay very pleasant and the staff were very helpful. I found the bathtub very high - although I know that wouldn't be an easy fix.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 3
Room 5
Food and Drinks 3

Comfortable hotel with very good location

Hotel guest review rating

Clean and comfortable hotel with very good location. In the hour of breakfast, there were certain problems: there were no free tables, there were no dishes, etc.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4

Great location for for central London

Hotel guest review rating

A nice hotel situated in a quiet area within easy walking distance of Leicester Square and Covent Garden. The rooms were a nice size although felt a little in need of a spruce up.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 5
Food and Drinks 5

Excellent staff

Hotel guest review rating

First time at this hotel and won’t be the last. From checking in to leaving, the staff could not do enough for us. The hotel is very clean, the full English was great (warm food and plates) and the room we had was fantastic. It’s location was also great. A must for anyone going to London


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Perfect place to stay highly recommended

Hotel guest review rating

Stayed several times and never disappointed. Lovely staff Lovely room and breakfast


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

perfect stay

Hotel guest review rating

very comfortable and quiet


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 3
Food and Drinks 5

Not satisfied

Hotel guest review rating

We were very disappointed upon arrival as there was five of us staying for a birthday at the Buckingham but then got split as we believe we had been double booked,. On arrival in our room booked for 3 guests it was only made up for 2 and postioning of sofas made it tight to pull out an additional bed, we then had not enough cups/towels ect for 3 people, i just feel we should of all been in same hotel and not double booked as we have been booked and looking forward to the trip since January, thankfully the staff were helpful and friendly and are the only reason we would consider staying here again


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

The Clarendon is like a home.

Hotel guest review rating

A room with character overlooking lovely gardens. A quiet street. Very nice continental breakfast, with a wide selection of fresh fruit.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4

Enjoyable Stay

Hotel guest review rating

We have stayed in Grange Hotels a number of times and we continue to find the hotels very pleasant. They are very central and within walking distance of Covenant Garden etc. The rooms are large and very comfortable and we found the staff to be very helpful.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Comfort and tranquility in the heart of London

Hotel guest review rating

Lovely staff and spacious room in quiet street just ten minutes walk from Kings Cross and the West End in beautiful Bloomsbury.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 2
Room 3
Food and Drinks 1

Four-star hotel in disguise as a three-star hotel

Hotel guest review rating

Hotel is located centrally in a quiet area. Appears a bit worn but clean. Check-in was very slow and inefficient and took almost 20 mins! An overcharge was done by mistake and it took an additional 10 mins. to make the refund. The TV was not working. Though the cleaning staff were invisible the rooms were cleaned nicely. I requested an iron and iron board which was delivered to the room promptly. Do not spend money on the breakfast as it is simply not worth the money.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5

ideal for sightseeing

Hotel guest review rating

it was our third or fourth stay at Grange Clarendon. We had a very nice and quiet room, staff was helpful and connection to Heathrow via Piccadilly Line is perfect. Most attractions are within walking distance.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Business stay

Hotel guest review rating

Pleasant hotel for a comfortable nights stay on business.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Overnight business stay.

Hotel guest review rating

Overnight business stay. All was fine.


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