Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4 out of 5
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Based on Total Reviews

3128

Rating Summary

  • Facilitites3.87
  • Cleanliness4.34
  • Staff4.41
  • Value3.94
  • Rooms3.93
  • Food and Drinks3.76
  • Meetings and Events3.47
  • Spa3.27
  • Health Clubs3.23
Real guest review
89.13%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 3
Meetings and Events 2
Spa 4
Healthclub 4

Pleasant staff

Hotel guest review rating

Pleasant stay as usual


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 5

Cozy hotel close to a great Turkish restaurant.

Hotel guest review rating

In general our stay was fine but we were using the sofa bed in room 001 for a third adult and the frame at the foot of the bed was bent and broken, would not support any weight. Made sleeping on the sofa bed difficult and uncimfortable. Really should be fixed ASAP.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 3
Staff 5
Room 3

Friendly but hot and tired.

Hotel guest review rating

Very friendly. Bathroom very tired. Try sitting on the loo in room 13 and look around... Basement room very hot. No A/C but small fan provided.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

A comfortable and quiet night on business trip

Hotel guest review rating

i was only interested in having somewhere comfortable and quiet with a desk and good wifi connection while I was staying in london on a business trip. The hotel met all of those criteria so cannot fault them.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 2
Meetings and Events 5

Lovey room

Hotel guest review rating

Lovely room for the price! Very central and lots of restaurants in the vicinity. 5 mins walk from the tube. Wld definitely stay again.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Beautiful clean spacious rooms on a quiet Street

Hotel guest review rating

Booked on the day on the spur of the moment as wanted to extend out visit. Staff were very friendly and arranged our room quickly, breakfast is included in the price if booked with the hotel website. Our room was beautifully decorated and spotlessly clean. Bed was comfortable and bathroom had a huge tub and shower. Will be returning again, wouldn't stay anywhere else as was so central. 5 mins to Oxford ST and the musèum is literally at the back of the hotel. Walking distance to Leicester square and Trafalgar square maybe 20 min walk.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Best breakfast and reception in London.

Hotel guest review rating

I have found the best receptionists and breakfast in London.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3
Food and Drinks 4

Does what it says on the tin!

Hotel guest review rating

This hotel is ideal for a short stay and provides most of what is desirable for such a stay oin London. The rooms are not luxurious but provide adequate comfort. The main pproblem is that there is no air conditioning and, although it wasn't the warmest of nights, the room was still hot. I used the fan that is supplied in the room as well as open windows ) I was on 2nd floor) to try to regulate the temperature. The breakfast room is small and also has to cater for guests at a sister hotel which makes breakfast quite crowded and very busy. However, the breakfast was of a good quality and tea was freshly made as was the choice of brown or white toast. There was a plentiful selection of cold meats, pastries and fruit to tempt people


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 3
Spa 5
Healthclub 5

Grange Clarendon; Great Comforts

Hotel guest review rating

Great place to stay whether on business or leisure. Good room and powerful shower; a room safe and lots of storage. Good breakfast. Great central location. Perhaps could do with a little spring clean in places?


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 2
Staff 4
Room 1
Food and Drinks 4

Not coming back

Hotel guest review rating

Whilt the check in experience is quick and well handled by the polite staff (this was the good part) the quality of my room (Clarendon, Rm206) was very poor. Although a good size space, the dark, old fashioned furniture and old paint really made the room feel cramped. the furniture had handles not screwed on tightly and was generally well past its best. It was a shame, a modern set of furniture and lick of paint throughout would have transformed the space. The bathroom is where I really felt let down. It was incredibly cramped - I almost had to use the sink with the door open to provide adequate space to move. This was not helped by the HUGE, outdated, dirty shower screen monstrosity that had enclosed the entire bath - it looked more like a reptile container at the zoo than a bath shower screen. It was entirely un-needed. The shower was barely a dribble and hardly enough to rinse the suds from hair or skin. The bathroom looked gruby, the shower screen was very old and well past its best too. The toilet barely flushed and was crammed into a corner. It really wasn't a nice experience. The room had no aircon, although a fan was provided in the wardrobe. The window opened widely though letting in a good breeze...but with it the noise from the kitchen staff shouting at each other early morning whilst preparing breakfast. A rather rude awakening i can assure you. Breakfast was adequate. I always book a full breakfast, and on the two occassions I have stayed have been told it is only a continental breakfast I can have. As a corporate booking, I feel I have been given a lower class experience and won't be returning. I am confident, other hotels across the city provide a cleaner, more modern, better value for money stay for the money charged.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4

Wonderful hotel

Hotel guest review rating

We stayed at Grange Clarendon Hotel. It was a really nice hotel. We would like to stay there again if we come til London another time. Lene and Bjarne, Denmark


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Perfect stay

Hotel guest review rating

Great location but quiet so none of the London traffic noise, a joy and peaceful to sleep something you can't say about a lot of central London Hotels. And Windows that open to the garden!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 2

Size of room

Hotel guest review rating

All fine


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 4
Staff 4
Room 2
Food and Drinks 2

Could be a lot better

Hotel guest review rating

Room needs aircon. Fan is not enough I had very little sleep.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 2
Food and Drinks 2

Disappointing

Hotel guest review rating

In 2019 one would expect all London hotels to have air conditioning as standard. The Grange doesn’t .


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 3

No view this time - but still a comfortable stay

Hotel guest review rating

I stayed in the Grange hotels at Bloomsbury last year and was fortunate to enjoy the elegant view as well as a clean, comfortable room and pleasant, helpful staff. A rear basement room this time, but still comfortable and the staff still welcoming and helpful. Location excellent, of course and good value (enabling me to book through work).


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

A lovely stay!

Hotel guest review rating

Lovely stay where I was offered an upgrade. Only downside was the heat of the room but there was a fan!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Lovely big room and so peaceful.

Hotel guest review rating

Was lucky enough to be upgraded to a lovely executive room. Clean and comfortable. Would definitely stay again. Thank you.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 3

Reliable hotel in a good position

Hotel guest review rating

good, central hotel. Been here before and will be back again


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 5
Food and Drinks 4

Perfect location in Central London

Hotel guest review rating

A well-equipped, perfectly located hotel in the heart of Bloomsbury. Good breakfast and comfortable rooms.


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