Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.21 out of 5
.

Based on Total Reviews

1010

Rating Summary

  • Facilitites4.1
  • Cleanliness4.53
  • Staff4.58
  • Value4.15
  • Rooms4.25
  • Food and Drinks3.83
  • Meetings and Events3.72
  • Spa3.48
  • Health Clubs3.47
Real guest review
91.88%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 3
Room 3
Food and Drinks 1

Disappointing

Hotel guest review rating

A lovely hotel which I have stayed at many times before. I hope this is a one off. Couldn’t check in online ( error code) and check-in staff clueless. Got my breakfast order wrong. All in all, poor


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Service

Hotel guest review rating

Always great stay


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Service

Hotel guest review rating

Always great stay


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Service

Hotel guest review rating

Always great stay


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 4
Room 3
Food and Drinks 3

It was fine as the Grange Hotels usually are

Hotel guest review rating

As above


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 2
Staff 1
Room 2
Food and Drinks 1

Great location

Hotel guest review rating

Tv did not work on arrival; gas heaters squeaked so could not be left in at night; bath towels in bad condition (worn/stained); no follow up from anyone to address complaints no


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Excellent except for the fire alarm going off all

Hotel guest review rating

Excellent except for the fire alarm going off all


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Business stay for 3 nights

Hotel guest review rating

As always I love staying at The Grange Hotels and this was no exception however on my final night the fire alarm went off 3 times which did not make for a good nights sleep. I was told by reception that this was due to another guest smoking and the sensors being very sensitive however the 3 alarms occured at very seperate times which made me doubt the reason. However I look forward to my next stay - hopefully without the same issue.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Great location - and fabulous hotel

Hotel guest review rating

I try and stay here whenever I am in London - not always that easy to get in to as t is very popular! Staff are very friendly yet professional. Rooms and facilties are very clean and confortable.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 3
Meetings and Events 3
Spa 3
Healthclub 3

The hotel was quiet

Hotel guest review rating

Excellent price for a good hotel. Above al the room was quiet, o background noise. Everything else was what you would expect. My only bugbear is being asked for lots of contact details. I did not have any food, use the spa or health club and was not there for a meeting.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 3
Room 3
Food and Drinks 1
Meetings and Events 1
Spa 1
Healthclub 1

Got an upgrade

Hotel guest review rating

No breakfast for the price was disappointed.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Another great stay

Hotel guest review rating

Stayed again at The Buckingham for 2 nights but with a gap between. My suitcase was kindly kept for me between stays and when I arrived for the 2nd night my case had already been taken to my room. Looking forward to future stays there.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Lovely stay

Hotel guest review rating

Nice hotel, well furnished, and a well-equipped room. The staff were all lovely, helpful, and friendly. Fantastic location.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Another enjoyable stay

Hotel guest review rating

Stayed longer than ever before for 4 nights it is just like a second home. The easy access to the theatres is 2nd to none. I will be back soon


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5

Combination of location, value, staff & room.

Hotel guest review rating

See above.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5

Room

Hotel guest review rating

Clean room and innovative layout. I particularly like the fact that kitchen facilities are able to be closed away and discreet


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Comfortable and convenient

Hotel guest review rating

A very pleasant and quiet stay for a 2 day business trip. Convenient location and friendly staff.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Another enjoyable stay

Hotel guest review rating

Back yet again to the Buckingham. It really is home from home. So convenient for theatres and only 10 minutes from Euston. Will be back in a couple of week for a longer stay.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Another stay

Hotel guest review rating

Another enjoyable stay at the Buckingham have lost count of the nights I have stayed there and look forward to many more


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Leisure visit to London

Hotel guest review rating

We enjoyed our time at the Grange Hotel. Appreciated location, staff, rooms, and breakfast buffet. Staff was conscientious and welcoming. The small kitchenette was helpful for my long stay.


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