Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.3 out of 5
.

Based on Total Reviews

3247

Rating Summary

  • Facilitites4.19
  • Cleanliness4.59
  • Staff4.61
  • Value4.22
  • Rooms4.22
  • Food and Drinks4.07
  • Meetings and Events3.89
  • Spa3.55
  • Health Clubs3.56
Real guest review
91.47%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating

Good stay, nice staff. Thank you all.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 4
Food and Drinks 5

Hotel guest review rating

A lovely hotel very comfortable and quiet Great helpful staff prompt service our only complaint would be that the shower flow is very poor and the non slip mat in the bathroom is a bit grimy.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 2
Room 4
Food and Drinks 3

Hotel well situated Nice Rooms

Hotel guest review rating

The situation is perfect.The room is clean and comfortable big enough the only pity is that the staff is not very welcoming the staff for breakfast should be more polite and have smiles on their faces.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 4
Food and Drinks 5

Hotel guest review rating

This is probably a 4 star hotel - however room decor ie carpets could need changing with room needing a lick of paint, but is clean and enjoyed stay.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 4
Food and Drinks 3

Upgraded room, very nice.

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 2

Amazing

Hotel guest review rating

Fantastic stay, great value on room but drinks may be too expensive.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5

Reem

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 5
Spa 5
Healthclub 5

Lovely for a quick trip to London

Hotel guest review rating

Room lovely and clean, staff polite, hotel safe and secure! need instructions for thermostat & not chocolate.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating

Fantastic hotel in a great position, will be our hotel of choice in future.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Hotel guest review rating

Thank you very much to all the staff for his kindness and his disability. We wish you happy new year and best for 2019.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5

Hotel guest review rating

Comfortable, peaceful room overlooking the gardens. Very relaxing staff all very helpful & cheerful. Great location.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4

I felt very well

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Excellent service and given a room upgrade

Hotel guest review rating

Excellent hotel with excellent staff. Hotel is in a very good location.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 5

Clean, comfortable, practical.

Hotel guest review rating

Clean, comfortable. Staff were really great with our young child. Great location: close tube stations, lots of eateries nearby, walked many places, three parks within a few blocks.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 4
Spa 3
Healthclub 3

Great location

Hotel guest review rating

Fantastic Hotel,friendly helpful Staff, amazing value(Sunday Night), and minutes away from The British Museum and all the sights of the West End


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 3
Spa 1
Healthclub 1

Good hotel and good location

Hotel guest review rating

Very happy with choice of hotel . We had a family room which was very large and overlooked the rear garden . Bathroom big. Pillows were lumpy & uncomfortable and no need for the 8 cushions on each bed. Breakfast was continental and ample. Reception & dining staff friendly


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 4

Great location

Hotel guest review rating

Good sized room. Very clean and a great location.


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