Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.29 out of 5.0
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Based on Total Reviews

3462

Rating Summary

  • Facilitites4.18
  • Cleanliness4.58
  • Staff4.60
  • Value4.21
  • Rooms4.21
  • Food and Drinks4.06
  • Meetings and Events3.84
  • Spa3.47
  • Health Clubs3.48
Real guest review
90.38%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4

London Stay

Hotel guest review rating

Other than bed very firm, No complaints. Wi-fi not reliable in room.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Fab stay

Hotel guest review rating

Our stay has been brilliant and would stay here again for business and leisure, did not take the breakfast option due to price.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Hotel guest review rating

Excellent stay overall very pleased with our stay would definitely stay again.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5

Hotel guest review rating

Had fig fan in room which helped air con wasn't working to full potential had a lovely stay. Room was cool any way!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 2

Hotel guest review rating

We really the service but the air conditioner didn't work so didn't like that.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

Hotel guest review rating

Good location/price. Air con a bit ineffectual!


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 3
Food and Drinks 4

convenient location

Hotel guest review rating

Convenient location for our London stay. and good value.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 3
Food and Drinks 4

Great Location

Hotel guest review rating

Management is obviously trying to address prior complains made by earlier guests, primarily the AC, which appears to now be fixed and working. Placards placed in rooms stating that if a guest needs more toiletries to contact room service. Staff are friendly and professional, rooms are well kept and clean. Rotating tables fans are in the room as well. My only complaint would be that the faucet for taking a bath did not work in 206.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4

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Hotel guest review rating

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Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 5
Food and Drinks 4
Meetings and Events 3
Spa 3
Healthclub 3

Large room with seating area space

Hotel guest review rating

Stayed in a beautiful room with a lovely bathroom and big bed! Staff could have been less abrupt and more welcoming when I first arrived. I called reception for a bottle opener and the bar man was sent upstairs I was told to return it to the bar when finished as this was the only one in the hotel and of course the bar needed it. Which I thought was quite strange for a 4 star hotel.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 3
Food and Drinks 4

Convenience to all the attractions

Hotel guest review rating

Regularly stay at Grange hotels - they are all good blue.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 4
Food and Drinks 3

Comfortable and good location

Hotel guest review rating

After complaining about the initial room allocated I was immediately given another room which was more in line with my initial request


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Charming quiet Hotel

Hotel guest review rating

The staff was very friendly and responsive. The food was consistently of good quality. Located on a side street it was quiet and perfect for sleeping. Yet it is centrally located near the British museum and underground and bus facilities.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 4

A lovely little find.

Hotel guest review rating

A real treat to find this friendly and boutique hotel in London .


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Hotel guest review rating

Very nice room, very clean. Staff all super efficient and friendly actually excellent staff. Porridge at breakfast would be good, gluten is a problem for me.


Hotel guest review
Traveller Type: Posted:
Cleanliness 3

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 4

Exceptionally comfortable accommodation

Hotel guest review rating

Our room was large and very comfortable. Everything was super clean - in the room and also in the lobby and restaurant. All the staff was really friendly and helpful - even the cleaning ladies, who always brought an extra chocolate for my son :-) Reception - super professional, waiters - no problem with any request, anticipating. This Hotel is situated in a very good location - very close to the city centre (walking distance covent garden), but silent neighbourhood, right next to the British museum.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

London one night

Hotel guest review rating

Excellent service by the team. Bathroom needs addressing but everything generally ok. Good for one night. Clearly an update needs to be done sometime soon


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