Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.3 out of 5
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Based on Total Reviews

3160

Rating Summary

  • Facilitites4.18
  • Cleanliness4.59
  • Staff4.62
  • Value4.22
  • Rooms4.22
  • Food and Drinks4.06
  • Meetings and Events3.89
  • Spa3.56
  • Health Clubs3.57
Real guest review
91.84%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5
Meetings and Events 4
Spa 3
Healthclub 3

Great stay as always

Hotel guest review rating

Lovely as always, would be helpful if there was an option to have breakfast before 7am


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 1

Nice hotel but poor restaurant

Hotel guest review rating

None


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 3
Food and Drinks 5

Always good value but some small issues - lovley breakfast

Hotel guest review rating

The basement room I had was narrow but clean and tidy . breakfast was excellent. I noticed that the beds seem short and this would be an issue for taller people than I.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 5
Spa 5
Healthclub 5

A home from home with a warm friendly and good quality service!

Hotel guest review rating

The service from the beginning to end was first class. A Warm welcome at the reception. The staff were all very attentive across the board. This is our second visit and look forward to our third visit. The continental breakfast was also good quality.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

An Absolute Gem

Hotel guest review rating

A fantastic hotel with first rate staff at reception and in the dining room and bar. Cannot speak highly enough of this gem of a hotel which made our weekend stay in London one of the best we have had. We were particularly thrilled with our room and its facilities. We only come to London once a year but this hotel will in the future be our first choice.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Wonderful hotel

Hotel guest review rating

Hotel beautiful staff are very attentive. Rooms are very clean and comfortable


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Good value

Hotel guest review rating

After a tough first night (terrible noise in the AC the team couldn’t fix), i changed the room. The rest of the stay was perfect. Team very professional


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 3

Great boutique hotel with good location and value

Hotel guest review rating

I would definitely try and request a garden view. This was my 4th stay and my first with a street view and it was definitely nosier


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Another excellent stay

Hotel guest review rating

Delighted to be upgraded


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 2

Nice comfortable room

Hotel guest review rating

Hotel looks a bit tired and dated, evening food menu poor and very little gluten free options


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating

This hotel is an absolute gem, lovely neighborhood, nice and quiet. Rooms are spacious and well decorated. Best part however is the super staff. Everyone is absolutely helpful, polite and friendly. We will stay again!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 3

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Hotel guest review rating

Hotel was excellent, comfortable, clean and tidy; all staff friendly and helpful. Would stay here again.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Hotel guest review rating

Great staff, fab room. We will be back.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 3
Food and Drinks 4

Hotel guest review rating

Wifi didn't work in our room. Person who came to look suggested it was my phone but it worked fine at reception after. Housekeeping used a small bottom sheet on the bed for two days. Need to fit correct size sheet. Dinner was superb.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Hotel guest review rating

Another pleasant stay at The Beauchamp. Disappointed not to get an upgrade this time but appreciate that it's not always possible.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 3
Food and Drinks 4

Nice enough stay

Hotel guest review rating

I actually booked a room at The Grange White Hall and it wasn't until we were checking in that we were told that we had to stay at Grange Beauchamp. Unfortunately through- out the one night stay there were terrible language barriers. I have no idea why we had to move as could not understand the receptionist. Then for breakfast the next day our order was wrong as the waiter couldn't understand us. We were apologised to. The staff all seem rather friendly and polite but it was extremely frustrating not being able to get our basic needs across in English. The room was lovely although it was very hot as the air conditioning only blew down one side of the room so the majority of the room feels no benefit. the television was awful, extremely small and the remote wouldn't work when you were lying in bed as it was so far away. It was a pleasant enough stay but could be so much better.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

A weekend in London

Hotel guest review rating

The hotel is ideally placed for trotting around London. The staff were super friendly and the room lovely. The only negative was that the bed was super hard.


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