Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.29 out of 5
.

Based on Total Reviews

3372

Rating Summary

  • Facilitites4.18
  • Cleanliness4.59
  • Staff4.61
  • Value4.21
  • Rooms4.22
  • Food and Drinks4.06
  • Meetings and Events3.88
  • Spa3.51
  • Health Clubs3.52
Real guest review
90.81%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

NICE HOTEL

Hotel guest review rating

GREAT VALUE FOR MONEY, QUITE BUT CLOSE TO MANY TORIST PLACES, NICE STAFF. I RECCOMEND THE STAY.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Very friendly atmoshere

Hotel guest review rating

would love to come back and stay . Our room were upgraded to a nice and spacious room without too much time spent.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5

The staff were excellent and accommodated our ever

Hotel guest review rating

The hotel was more than we expected having stayed in London many times. The staff were efficient, friendly and very helpful. The only issue was a leaking ceiling, with a noisy drip from 05.00 onwards.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 5
Food and Drinks 4

Excellent hotel in great location.

Hotel guest review rating

We always try and book this hotel when staying in London, if you arrive on a weekend you can generally park outside on single yellow lines (check local council times) but it’s usually after 6pm Saturday until 8am Monday. The hotel is on a lovely quiet street 10 minutes stroll into Covent Garden, reception is well appointed and modern, rooms are great too especially if your lucky enough to get an upgrade but having stayed here numerous times even the standard doubles are clean , modern, nice decor, and comfy beds. We tried room service this time because we had been out all day and the food was good and good value. The hotel has the facility to hold your luggage until you leave London with a downstairs bathroom to freshen up (no shower). Staff are friendly check in and out is easy. My only criticism and I’ve been saying this for years is regarding breakfast, continental breakfast is fine for us and there is plenty! The breakfast room and furniture is perfect for the 4 star standard however.......the breakfast room can be very very quiet even with a good number of guests, it needs some mellow background music just to break the silence, also we generally have to chase the waiting staff around for coffee and toast. They could be more attentive I guess but these are my own minor niggles. Otherwise great stay and if required the Bloomsbury secure parking at the bottom of the street is perfect if booked in advance.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 5
Food and Drinks 4

Excellent hotel in great location.

Hotel guest review rating

We always try and book this hotel when staying in London, if you arrive on a weekend you can generally park outside on single yellow lines (check local council times) but it’s usually after 6pm Saturday until 8am Monday. The hotel is on a lovely quiet street 10 minutes stroll into Covent Garden, reception is well appointed and modern, rooms are great too especially if your lucky enough to get an upgrade but having stayed here numerous times even the standard doubles are clean , modern, nice decor, and comfy beds. We tried room service this time because we had been out all day and the food was good and good value. The hotel has the facility to hold your luggage until you leave London with a downstairs bathroom to freshen up (no shower). Staff are friendly check in and out is easy. My only criticism and I’ve been saying this for years is regarding breakfast, continental breakfast is fine for us and there is plenty! The breakfast room and furniture is perfect for the 4 star standard however.......the breakfast room can be very very quiet even with a good number of guests, it needs some mellow background music just to break the silence, also we generally have to chase the waiting staff around for coffee and toast. They could be more attentive I guess but these are my own minor niggles. Otherwise great stay and if required the Bloomsbury secure parking at the bottom of the street is perfect if booked in advance.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 4
Food and Drinks 3

Hotel guest review rating

Huge room with great windows. Thankfully, they opened as we couldn't get the heating below 25 degrees. No instruction!!!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Wonderful stay and will return.

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 5
Food and Drinks 4

Excellent value and very welcome upgrade!

Hotel guest review rating

I booked well in advance as par GHR loyalty club and received an excellent rate plus a lovely upgrade to a junior suite. Lovely spacious room and very pleasant breakfast. Really convenient.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Fantastico

Hotel guest review rating

Todo muy bien. Nos dieron una habitación muy grande. Teníamos frío y nos lo resolvieron en seguida con dos radiadores.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 5
Food and Drinks 4

A good stay

Hotel guest review rating

Everithing ok


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 3
Spa 3
Healthclub 3

Helpful staff, beautiful hotel

Hotel guest review rating

The staff working were so incredibly helpful and made check in so simple, especially as it was through third party payment, the room was lovely and the area was gorgeous.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 3
Room 3
Food and Drinks 2

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Hotel guest review rating

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Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 5
Food and Drinks 2
Meetings and Events 4
Spa 1
Healthclub 1

-

Hotel guest review rating

Check in procedure could be a lot faster.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 3
Room 5
Food and Drinks 3

Nice family room

Hotel guest review rating

Lovely clean room in good location - not too far from nearby tube.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Good standards

Hotel guest review rating

Pleasing to see hotel that is sall enough to be different from the larger chains. Great location in London


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Very comfortable and spacious junior suite

Hotel guest review rating

Lovely reception from reception upon arrival and a free updrage to a junior suite. Room service food was beyond expectation and good value too. The only quibble is the pillows - they are too hard but overall, very good.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4
Meetings and Events 5
Spa 5
Healthclub 5

The room with a view on the charming garden

Hotel guest review rating

The location of the hotel is marvelous in a very quiet aera.The rooms are clean, large,confortable .We liked the peace and quiet of the room . The breakfast is served in a beautiful dining room. We had a very nice stay in this hotel T


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 5
Food and Drinks 4

the lovely large beds.

Hotel guest review rating

Good value


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4

Location

Hotel guest review rating

This hotel is ideally located for everything and the setting is rather nice. I’d definitely stay again when in London.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Friendly staff, wonderful room

Hotel guest review rating

Friendly staff, wonderful room


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