Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
3.86 out of 5.0
.

Based on Total Reviews

3241

Rating Summary

  • Facilitites3.80
  • Cleanliness4.25
  • Staff4.32
  • Value3.83
  • Rooms3.64
  • Food and Drinks3.64
  • Meetings and Events3.63
  • Spa3.20
  • Health Clubs3.22
Real guest review
85.44%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

Cricket and Theatre Break

Hotel guest review rating

Excellent location for exploring London.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 3
Food and Drinks 5
Meetings and Events 1
Spa 1

good location, good staff and good breakfast

Hotel guest review rating

Our room on the top floor was very hot and the windows were a bit unreliable - slipping down when opened


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Hotel guest review rating

When I wasn't happy with my first room the staff happily upgraded me to a very nice room. In passing I mentioned that it was my birthday and then the staff surprise me with a piece of cake and candle.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 3
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4

Leisure trip

Hotel guest review rating

Clean but tired room, comfy but only a double bed, would have liked a king size. Nice complimentary toiletries, nice friendly staff.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 5

Excellent as always

Hotel guest review rating

My only complaint is the cost of a small glass of Baileys at the end of the day


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Good and expensive location

Hotel guest review rating

None


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Lovely hotel

Hotel guest review rating

Arrived for breakfast fairly early, and most things had ran out!


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 3
Food and Drinks 3

Nice hotel, needs airco

Hotel guest review rating

Great hotel but unbearable hot in the recent weather. Need decent ventilation and airco


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4

Very good stay

Hotel guest review rating

Very reasonable price for good standards


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Lovely small hotel

Hotel guest review rating

The balcony overlooking the gardens needs to be separated between rooms for security reasons. You really need to invest in air conditioning


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 4
Meetings and Events 4

Pleasant stay in central London

Hotel guest review rating

Garden was a lovely bonus in central London


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

A Night at the Grange White Hall

Hotel guest review rating

What a lovely boutique hotel, central to the city but with a fabulous oasis of a garden which, with the 30C temperature, was an absolute blessing. A couple of things I personally think would improve the rooms are more plug sockets - having to have the fan on 24/7 there was only one free socket for charging phones, iPad, and using for hair styling. My room was at the front of the hotel and would have benefited from privacy/voile curtain's. My evening meal was excellent, great value for money although the quality of the breakfast items were disappointing.


Hotel guest review
Traveller Type: Posted:
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5
Meetings and Events 5

West End Show Weekend

Hotel guest review rating

Was a lovely well placed hotel, the biggest downfall was the extremeley hot waether and the fact they don’t have air con but it was a pleasent stay other than that.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4
Meetings and Events 4
Spa 5
Healthclub 5

I always enjoy my stays at the Grange, the hotel chain is one of he best. I would only say AC is needed in all rooms, otherwise no issues.

Hotel guest review rating

No additional views


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Hotel guest review rating

We pointed out that our toilet seat was loose - when we returned a couple of hour s later. it was all sorted.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4

Hotel guest review rating

Room was beautiful, en suite a good size. I loved my room my only complaint would be that the colours on the TV were not right. All the red tones had disappeared and screen was very green.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 5

excellent location, friendly personnel, excellent service, wonderful internal yard with a green glade

Hotel guest review rating

I will return again with pleasure


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Nice stay,great location and superb english breakfast.

Hotel guest review rating

Room a bit small but very clean.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4

Good central venue

Hotel guest review rating

Good central venue


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