Guest Reviews

The only thing that was very strange is that I had to go downstairs and pay for the room service! I've stayed in hotels all over the world and when given the card at check-in it covers whatever hold and any expenses. This was highly annoying to have to do and very weird. They should specify that you need an additional hold for any additional items. Otherwise it was perfect, will definitely use it as my go to hotel for weekends in London

Whilst our executive room was generous in size several things were disappointing : small & inaccessible wardrobe, tired basin & bath fittings, badly placed & old-fashioned hospitality facility. Put these right & the experience would be that much better.

Na

I booked direct on your site and was told it was the best rate I would not do this again as booking via a site would have given me a significant lower rate

I booked direct on your site and was told it was the best rate I would not do this again as booking via a site would have given me a significant lower rate

We came down from Leeds for a wedding at a nearby hotel. We chose this hotel as it was more affordable for us. It was great value for money. the room was well lit, quiet and comfortable, although a little small and cramped. The shower facilities were great also. for the price, we would highly recommend this hotel to friends Many Thanks

The room was very quiet and I slept very well.

Quite satisfied and have booked again

Always a nice experience to stay at the Grange White Hall. however for guests such as myself that return each week, it would be great if the breakfast could have a bit more variety (ie different food on different dates).

Location is great. Hotel may be a little old fashioned - but OK.

Really pleasant stay

Really pleasant stay

An elegant low key hotel, perfect location next to British Museum. As a solo business traveller felt very happy and safe

Our stay was very pleasant. One small criticism was that at breakfast on both Saturday and Sunday croissants had run out by 9.20 and were not replaced and pastries were also running short. Given that breakfast goes on until 11.00 on a Sunday this was disappointing. It would also be good if sliced bread or brioche was on display in addition (toast is not always wanted).

Lovely hotel; very friendly helpful staff; great location ; overall good value

Good value stay in central London. The staff at the White Hall Hotel were excellent

Lovely staff.

Bacon and susages were cold from the new hot plates

Our mattress was not good and we asked about it. In the beginning they said there is nothing to do, but then the manager kindly told us they will change it and the new one they brought was perfect. One night we came back and wanted to take a bath, but there was only warm water (not hot enough). They tried to fix it at night but couldn't. They fixed it the next morning. Which was ok, but we expected to hear more from the manager about this.

No problems with the room. I never had food, used the facilities or spa/fitness centre. I didn't know it had those facilities as it wasn't advertised. I am staying again this week so it met everything I wanted. The rate is excellent for the location too. Very satisfied.