Guest Reviews

Quiet and calm in the middle of London.

Lovely boutique style hotel. Staff very friendly and helpful. Good bar and restaurant. Rooms to a high standard although on this occasion our room wasn’t up to the usual standard which the hotel have taken on board.

Necesita algunos arreglos y tener aire acondicionado en las habitaciones. Gracias

First was a problem with the room (streetside instead of gardenside). It could be solved, so all were happy.

Stayed 2 nights for a whistle stop tour of London, shops and sights.

We enjoyed our stay as usually, but the cleaning staff should be a bit better to leave more than one shower gel for two persons for three days. and in both of our rooms there was no toilets rolls the second day. And after comming here for 9 years, we think it is time for an update of the hotel, broken curtins, and a toilet holder hanging out from the wall, etc. apart from that we love the location and the hotel garden.

Friendly staff, very helpful, good location for Euston and West End. Rooms comfortable. Buffet breakfast very nice, lots of choice hot and cold food.

A pleasant stay in a very quiet location. Great staff who were very helpful, the room was a little small though and we were disappointed not to be offered a cooked breakfast on a Sunday but everyone deserves a day off.

Reception were most welcoming and our check in was very professional and accommodating.

Comfortable hotel, good amenities, friendly staff.

Spacious room with good bathroom facilities. 5 minute walk to the tube Russell Square station. Had trouble with the television as it kept resetting each time we turned it off. Carpet felt a little old and musty.

In London for a reunion lunch, this was the perfect venue of value and location.

Personal attention and a very friendly approach makes this smaller hotel very attractive. The location is perfect too.

Staff are very welcoming and friendly making the check-in process quick and easy. The hotel is getting a little bit old and run down - I would suggest that my mattress needing replacing as it sunk in the middle - therefore I didn't sleep too well. Luckily, the charm is still there.

Good central hotel - rooms at the back are lovely and quiet. Breakfast reverting to continental after two days of full English was disappointing.

My single room was comfortable. I wish there had been a towel rack so I could hang and re-use towels. Ventilation was a bit poor as it was quite warm outside and I gad a ground level floor with no possibility to open a window. When I booked, the website indicated a dining room for evening meals, and this was a primary reason I booked at this property. Upon arrival, I was informed the dining room was only open for breakfast and I would have to go to another property for dinner. As I am disabled, this was quite inconvenient.

Excellent friendly staff. Comfy room. Excellent food. A real gem of a place in an excellent location.

Excellent friendly staff. Comfy room. Excellent food. A real gem of a place in an excellent location.

Pleasant stay as always. Great location and attentive, unfailingly helpful and welcoming staff.

central location