Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
3.86 out of 5
.

Based on Total Reviews

3411

Rating Summary

  • Facilitites3.79
  • Cleanliness4.24
  • Staff4.31
  • Value3.82
  • Rooms3.64
  • Food and Drinks3.64
  • Meetings and Events3.63
  • Spa3.22
  • Health Clubs3.23
Real guest review
84.93%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 4

Welcoming atmosphere

Hotel guest review rating

Quiet and calm in the middle of London.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 3
Food and Drinks 5

Lovely place to stay in a great location

Hotel guest review rating

Lovely boutique style hotel. Staff very friendly and helpful. Good bar and restaurant. Rooms to a high standard although on this occasion our room wasn’t up to the usual standard which the hotel have taken on board.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3

Viaje de ocio

Hotel guest review rating

Necesita algunos arreglos y tener aire acondicionado en las habitaciones. Gracias


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 3

Staff rating is from medium to excellent. Av. 4*

Hotel guest review rating

First was a problem with the room (streetside instead of gardenside). It could be solved, so all were happy.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 4

Visitign St Pauls, Covent Garden. Hotel was fine!

Hotel guest review rating

Stayed 2 nights for a whistle stop tour of London, shops and sights.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 4
Room 4
Food and Drinks 5

Nice stay as always

Hotel guest review rating

We enjoyed our stay as usually, but the cleaning staff should be a bit better to leave more than one shower gel for two persons for three days. and in both of our rooms there was no toilets rolls the second day. And after comming here for 9 years, we think it is time for an update of the hotel, broken curtins, and a toilet holder hanging out from the wall, etc. apart from that we love the location and the hotel garden.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Lovely hotel and staff

Hotel guest review rating

Friendly staff, very helpful, good location for Euston and West End. Rooms comfortable. Buffet breakfast very nice, lots of choice hot and cold food.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 3
Food and Drinks 3

Pleasant stay

Hotel guest review rating

A pleasant stay in a very quiet location. Great staff who were very helpful, the room was a little small though and we were disappointed not to be offered a cooked breakfast on a Sunday but everyone deserves a day off.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

The receptionist was great, very welcoming

Hotel guest review rating

Reception were most welcoming and our check in was very professional and accommodating.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Helpful staff

Hotel guest review rating

Comfortable hotel, good amenities, friendly staff.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 3
Staff 5
Room 3

Convenient and Spacious

Hotel guest review rating

Spacious room with good bathroom facilities. 5 minute walk to the tube Russell Square station. Had trouble with the television as it kept resetting each time we turned it off. Carpet felt a little old and musty.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Perfect fit for need and location

Hotel guest review rating

In London for a reunion lunch, this was the perfect venue of value and location.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5
Meetings and Events 5

Another welcoming and comfortable stay

Hotel guest review rating

Personal attention and a very friendly approach makes this smaller hotel very attractive. The location is perfect too.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 3

Business trip

Hotel guest review rating

Staff are very welcoming and friendly making the check-in process quick and easy. The hotel is getting a little bit old and run down - I would suggest that my mattress needing replacing as it sunk in the middle - therefore I didn't sleep too well. Luckily, the charm is still there.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 4
Food and Drinks 3

Fox in the back garden

Hotel guest review rating

Good central hotel - rooms at the back are lovely and quiet. Breakfast reverting to continental after two days of full English was disappointing.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 3
Food and Drinks 3
Meetings and Events 3

Great reception staff, good breakfasts.

Hotel guest review rating

My single room was comfortable. I wish there had been a towel rack so I could hang and re-use towels. Ventilation was a bit poor as it was quite warm outside and I gad a ground level floor with no possibility to open a window. When I booked, the website indicated a dining room for evening meals, and this was a primary reason I booked at this property. Upon arrival, I was informed the dining room was only open for breakfast and I would have to go to another property for dinner. As I am disabled, this was quite inconvenient.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

A little gem

Hotel guest review rating

Excellent friendly staff. Comfy room. Excellent food. A real gem of a place in an excellent location.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

A little gem

Hotel guest review rating

Excellent friendly staff. Comfy room. Excellent food. A real gem of a place in an excellent location.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

Great location

Hotel guest review rating

Pleasant stay as always. Great location and attentive, unfailingly helpful and welcoming staff.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

nice place

Hotel guest review rating

central location


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