Guest Reviews

Enjoyed our two night stay very much - nice third floor room overlooking the garden - your staff are a huge asset to the hotel - hope to return before too long.

The staff are very nice.

I love staying here, very peaceful and the views at breakfast onto the garden and the back of the British museum are lovely. Rooms aren’t huge but very clean and comfortable and the staff are smiley and helpful

Concierge very helpful printing out some vouchers from my email

Excellent value for money in a great part of London.

We enjoyed our stay, the hotel is charming, the staff friendly, and the location near the British Museum in central area of London is very good. The hotel needs a bit of renovation, for example, the window in one of our rooms was

Very nice hotel

Our third stay at this hotel for another early hospital appt. A neat room (307j smaller than the others we have stayed in and facing out onto Montague Street so a bit more noise but again comfortable.

Staff was helpful & the quaint sitting area & bar are open 24/7. We got back to the hotel late & hungry. We were able to relax for a few moments with a delicious small fire to eat & beverage at midnight!

Having visited the hotel about three years ago, we returned and were disappointed. The receptionist couldn't find our booking and continued to insist that we were someone else, with a completely different email address, despite our email confirmation of payment. She was rude and offhand. Having spent time sorting it out, and since the rooms weren't ready, we left our luggage, returning later to a similar scenario with an even ruder member of staff, who insisted that he could neither find our booking nor the paperwork that we'd spent time filling in earlier. The rooms, in the basement were adequate but shabby and disappointing, the beds uncomfortable. Our bed seemed to be next to the staff entrance, with their early morning arrivals, noisily carrying buckets back up the steps. Fortunately we hadn't booked breakfast because we hadn't considered it value for money on our previous visit. Well situated, nice looking hotel - but we wouldn't consider returning again.

Always a good stay, great staff. Corridors way too hot though, window frames are in need of repair and bathrooms could do with an upgrade, but location, location, location, it's hard to beat!

Wanted to stay close to the British Museum, Underground and local British Hotel. This is a good place to stay if the criteria above suites your purpose. The British Museum is around the corner. The Russell St. Underground stop is a 10 minute walk way. The hotel was what we expected - a British Hotel with it's own unique character. The added benefits we did not expect were the number of coffee shops, local shops, local restaurants and away from uncontrolled tourist traffic. The hotel could stand some updates especially in the front desk and bar area - first impression goes a long way.

I have been staying at the Grange Whitehall since 2010, several times a year and mostly for business. The hotel is superbly located for transport links and London's nightlife, while also being very close to business districts. Staff are always friendly and welcoming with a no-fuss, efficient approach. The rooms are very comfortable and quiet, and the breakfast great value. I can strongly recommend this hotel to both business travelers and adult tourists who value convenience, comfort, value for money and quiet. I hope to be using this hotel on my visits to London far into the future.

We enjoyed our stay. the room was vey comfortable and overlooking the garden. Breakfast was very good. hope to visit again soon.

Exceptional value for money. Warm and cosy. Fab shower and really comfy bed. Staff were wonderful very polite.

Exceptional value for money. Warm and cosy. Fab shower and really comfy bed. Staff were wonderful very polite.

Exceptional value for money. Warm and cosy. Fab shower and really comfy bed. Staff were wonderful very polite.

We got upgraded to an executive room and it was lovely. Room service wasn’t always good as once food was over cooked and another time undercooked plus tray was left outside our room for 2 days. Breakfast chef was lovely!

Nice clean rooms, friendly staff and good selection of food for breakfast I would recommend for a inner London stay.

A pleasant stay, thank you.