Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.33 out of 5
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Based on Total Reviews

5429

Rating Summary

  • Facilitites4.32
  • Cleanliness4.73
  • Staff4.52
  • Value4.25
  • Rooms4.41
  • Food and Drinks4.02
  • Meetings and Events4.09
  • Spa3.84
  • Health Clubs3.84
Real guest review
93.24%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5
Meetings and Events 5
Spa 4
Healthclub 5

Great place, very clean and modern intalations

Hotel guest review rating

Over expectations hotel. Very well located, very clean and extraordinary instalations


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Great room, amazing location

Hotel guest review rating

The room and location are great. Very helpful and friendly staff. Only downside is the breakfast, staff is obviously too short and therefore under pressure / not very nice.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5

A little bit of luxury

Hotel guest review rating

Standard high as always.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Room and location of the hotel

Hotel guest review rating

Such a peaceful setting in the heart of London!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 5

Good value, lovely location and perfect rooms

Hotel guest review rating

I'm in London quite often in the Victoria area and just like consistency and value for money. The Grange Wellington offers me just that. I also eat there for the first time and found the food to be extremely good.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 1
Meetings and Events 1
Spa 1
Healthclub 1

Amenities

Hotel guest review rating

All the amenities I wanted were in my room. Thank you so much.


Hotel guest review
Traveller Type: Posted:
Cleanliness 5
Staff 5
Room 4

Little beauty

Hotel guest review rating

The staff at the reception are very friendly and helpful. Our room was ready on arrival, very clean and tidy. We didn’t use the facilities as wanted to shop and see a show but would go back again


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 2
Room 2
Food and Drinks 3
Meetings and Events 3
Spa 3
Healthclub 3

not very friendly staff and location not too good

Hotel guest review rating

Got smal room close to the maids storage and it was really "loud".. bathroom too cold and TV too high on the wall. refrigerator not working and room service was really bad. food was OK but menu showed 2 breakfast alternatives but when ordered got informed could not bring any hot food/drink to the room and forgot several items included when arrived the room Location was a bit off as tourist as all closed and not many restaurants around and the restaurant at the hotel was closed


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Nice staying in London

Hotel guest review rating

our staying was quite nice. We had a quiet room so we could sleep and have a good rest. Something that surprised us was the fact that we had difficulties to have a proper shower because the shower glass was on the opposite side of the bath tube so the water went out of it and on the floor of the bathroom. It seemed very weird and bizarre. The breakfast were very nice and I was served gluten free bread as I am a celiac. A little bit of bigger milk servers would be fine, because the ones we had were very tiny for 4 people. I would say in general our staying was very good and we intend to book again next time.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 4
Food and Drinks 3

Fantastic modern and clean room

Hotel guest review rating

Hotel is immaculately clean and rooms were very well presented with modern facilities and lots of extras needed. No iron or ironing board in room. When I asked for these they were brought hickory but board was lumpy and iron did not work well. Breakfast was expensive compared to other hotels and disappointed no toast available for continental breakfast


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Great Stay!!

Hotel guest review rating

Such a great stay in a lovely room that we stayed another night


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Very pleasant stay

Hotel guest review rating

Stayed here for a weekend. Staff were very friendly and the room was very pleasant. If I were to suggest one thing, it would be that there should be a complimentary bottle of water in each room, but other than that everything was great.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Chelsea-wolwes

Hotel guest review rating

Sunny weeking and footballmatch in London. That’s all I needed.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4
Meetings and Events 5
Spa 5
Healthclub 5

Comfortable bed

Hotel guest review rating

Amazing room, very clean and relaxing


Hotel guest review
Traveller Type: Posted:
Cleanliness 5
Staff 5
Room 5

Handy for the QE2 Centre

Hotel guest review rating

Stayed for 2nights as attending a Conference at the QE2 Centre a handy walk away. Friendly Staff. Didn't eat in the hotel, so maybe next time. Didn't realise the mini bar fridge trigger some kind of alarm, only wanted to put a bottle of water to cool, sorry if that confused room staff !!!! Comfortable stay


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5
Food and Drinks 5

Over night Theatre Stay

Hotel guest review rating

Thought the hotel was lovely, although never used any facilities. Room was clean tidy spacious very modern. We had the continental breakfast which was very good and very fresh would certainly recommend.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Grange Wellington

Hotel guest review rating

A lovely place, very friendly staff and clean comfortable room.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 3
Room 4
Food and Drinks 4

Improve the small things

Hotel guest review rating

The stay was not bad, but it could have used those small improvements: I was given a wrong room and it took quite some time before I was given another, the airco in my (new) room didn't work and for my colleague his safe didn't work. I had to fill in a form to get breakfast every morning, instead of changing my reservation at the beginning. My towels were replaced every day even though I kept them hanging up. For the price asked for a room, these things should've been better.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 3

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Hotel guest review rating

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Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Fantastic staff. Nothing was a problem

Hotel guest review rating

Once again we had a fantastic stay. Staff were exceptional and nothing was too much of a problem. Looking forward to our next visit.


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