Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.35 out of 5.0
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Based on Total Reviews

5027

Rating Summary

  • Facilitites4.32
  • Cleanliness4.74
  • Staff4.54
  • Value4.26
  • Rooms4.42
  • Food and Drinks4.04
  • Meetings and Events4.10
  • Spa3.85
  • Health Clubs3.85
Real guest review
93.87%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Great stay!

Hotel guest review rating

We had a room with two single bed but we booked one with one large bed... that's the only small mistake of the stay


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4

Good, pleasant stay. I was surprised on checking out that some mini-bar items were added to my bill. The receptionist sorted things out in a professional manner.

Hotel guest review rating

I would definitely stay again.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4

Heading

Hotel guest review rating

Minibar did not work. Room temp drinks


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4

Heading

Hotel guest review rating

Minibar did not work. Room temp drinks


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 3

A great hotel which would be improved by more healthy food options

Hotel guest review rating

I found it strange that when a full English Breakfast was paid for that Espresso coffees were an extra charge. A wider range of fruit would have been appreciated and some natural yoghurt rather than the low-fat yoghurt which isn’t healthy. The Dinner menu lacked healthy vegetarian options. A lovely hotel to stay at but the food menus weren’t to our liking.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Excellent

Hotel guest review rating

Great stay close to underground buses etc, great stay no complaints very friendly staff


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

It was great to be remembered by the front desk staff - like home from home!

Hotel guest review rating

I think this hotel is great. I come back time and again. The staff are super: happy and friendly yet still respectful. The rooms are recently refurbished, which means they are very nice to stay in.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 4
Healthclub 4

WONDERFUL RELAX

Hotel guest review rating

RELATIONSHIPS WITH PERSONNEL ARE TO BE IMPROVED. VERY KIND A YOUNG WOMAN WHO SPEAKED ITALIAN (ON FRIDAY '13 APRIL IN AFTERNOON ON RECEPTION).


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 4
Spa 3
Healthclub 3

Grange Wellington

Hotel guest review rating

For the price to stay at the hotel, everything was better than what I expected and would definitely want to stay again.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 5
Food and Drinks 5

fantastic experience

Hotel guest review rating

Very friendly and graceful staff; good food


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 5
Food and Drinks 4
Meetings and Events 5
Spa 3
Healthclub 3

Quiet and clean hotel in central London

Hotel guest review rating

A quirky hotel with a slightly strange layout. Nice clean rooms. Lights are strange electronic controls and I found myself pressing all the buttons on multiple occasions before I got the light that I wanted on! Not a huge issue just slightly odd. Nice and polite staff who were very helpful


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Excellent

Hotel guest review rating

The room service menu could use a healthy salad.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Very good looking and clean Rooms. Very friendly personal.

Hotel guest review rating

Very good looking and clean Rooms. Very friendly personal.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Great location but the firmness of the beds spoilt the stay.

Hotel guest review rating

I would love to say we will stay with you again but despite a great location, room and price the beds were too uncomfortable to sleep on as they were too firm, even after a 1 night stay we both suffered.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 3
Room 1
Food and Drinks 3

Very, very noisy room!

Hotel guest review rating

I’ve stayed here before. Great hotel and good location. Most recent visit put in room on third floor at the back. So noisy and no double glazing to drown out constant very loud rumble of traffic. Hardly any sleep as a result and then slept through alarm and was late to meeting - not good!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Another excellent stay

Hotel guest review rating

As always friendly helpful staff.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 5

Stay @ 9th April

Hotel guest review rating

a


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 3

Lovely stay, but some observations

Hotel guest review rating

The hotel was lovely. Staff were very good. The only reason I have gave less stars for the room is, no full length mirror, some of the furniture was a bit shabby , coming away at the corners. The bathroom had a fixed double shower screen so if having a bath there was nowhere to put your elbows on the left side as shower screen wasn’t moveable. The towel rail was on the wall inside the bath so had to climb into bath to get a towel. Two guests booked in and only one bathrobe in room, had to ask for another one. Water for a bath was not very warm, but lovely in the shower.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Very comfortable. Room nicely appointed but rather small. Would also benefit form double glazing. Breakfast was very good. Staff helpful

Hotel guest review rating

Nothing more to add


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

one night in ldn

Hotel guest review rating

thanks


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