Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.34 out of 5.0
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Based on Total Reviews

5163

Rating Summary

  • Facilitites4.32
  • Cleanliness4.74
  • Staff4.53
  • Value4.25
  • Rooms4.42
  • Food and Drinks4.03
  • Meetings and Events4.09
  • Spa3.85
  • Health Clubs3.85
Real guest review
93.57%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Cleanliness 4
Staff 2
Room 2
Food and Drinks 2

Hotel guest review rating

Very poor. Maintenance very poor. Mini bar could not open. Towel heater not working. No muesli at breakfast. Nice quiet room.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3
Meetings and Events 5
Spa 5
Healthclub 5

Very centrally located; professional staff, good amenties

Hotel guest review rating

I thought the hot breakfast was delicious, but the Continental Breakfast was sparse, could have have more variety.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4

Hotel guest review rating

Very accommodating to have the overnight stay in preparation for our Outback Tour - and I imagine - our return stay at the end of the tour. Parking facility excellent.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Stayed at Grange Hotel on x 3 occasions, highly recommend.

Hotel guest review rating

Enjoyed my stay at the Grange Hotel, relaxing, spacious rooms, helpful staff, excellent food.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 3
Food and Drinks 4

I enjoyed by stay but I have put some comments about the bathrooms below.

Hotel guest review rating

the rooms were great however I must make a comment about the bathrooms. They are dangerous esp for older people. I was travelling with my mother and I was worried every time she bathed. There needs to be more handles in the show space, the towels are put too high and to get a towel you have to climb into the bath tub - which has not handles. It is an accident waiting to happen. Jo


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 4
Staff 4
Room 2
Food and Drinks 3

Hotel guest review rating

Shower was difficult to operate. Couldn't control bedside light faulty (close to window side) - switch broken. Very small hand basin. We did not ask for disabled room. TV remote was intermittent. Room lighting only just adequate. No luggage table.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Great place to stay!

Hotel guest review rating

A really wonderful hotel, nice staff, clean, and close to Victoria Station. Will definitely recommend and will stay here again on my next visit to London.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 3
Food and Drinks 5

See below

Hotel guest review rating

Why any organization would replace Internationally recognised conventional light switches with bizarre electronic devices that are unrecognisable in their hotel rooms is beyond belief!! There are no information/instructions in the "Guest Information" book in the room. I went to reception to ask how to operate them-- they didn't know. One person from reception came to the room and the only advice they could offer was to remove the room key from the main switch when we wanted the room darkened to sleep!!! Fellow travellers had a similar experience in their room . They had to remove the key card from the main switch to turn the lights off!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

I enjoyed my stay at Grange Wellington. The room was very nice on my second stay with a lovely view over the square. The restaurant was good and the wait staff was very courteous and helpful. The location is very convenient and in walking distance to many historic sites in London!

Hotel guest review rating

I had a very nice view of the square from my room . The staff were friendly and courteous. The restaurant’s menu was diverse and the service was good.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Hotel used as a London base during 4 different stays in May 2018.

Hotel guest review rating

Your "continental" breakfast is excellent. All of the staff are very friendly and helpful. This included arranging for a taxi and getting needed things for our room. Our last stay we were in Room 121 which was the best executive double. Your hotel is comfortable and we looked forward coming back to it each time.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5

Holiday stay

Hotel guest review rating

Excellent all over


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

516-993-7766

Hotel guest review rating

Great hotel


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4

last minute business stay

Hotel guest review rating

I would definitely stay again, whether it be for business or leisure. The hotel's location is very convenient for most of London's landmark attractions and, as always, the staff are very helpful and friendly.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Superb service as usual!

Hotel guest review rating

I think this hotel is excellent. Very well furnished and spacious rooms for the price bracket. Great service too!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3
Healthclub 5

Room was really great, I was a bit disappointed by the breakfast: English breakfast should be included with the room

Hotel guest review rating

it's great that the gym is opened all the time


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 4
Food and Drinks 3

Good functional stay

Hotel guest review rating

I didn't realise there was a health club (is that a fitness center?), maybe better communication on this would be good


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 5
Spa 5
Healthclub 5

Great hotel, great location, great value for money.

Hotel guest review rating

Great stay, thanks!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Wonderful location

Hotel guest review rating

Great value for money


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 4
Food and Drinks 5

Weekend Away

Hotel guest review rating

Excellent hotel, great location and a very tasteful renovation. Only issue was that our fridge in room 211 was locked shut.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

❤️❤️❤️

Hotel guest review rating

Beautiful hotel!


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