Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.34 out of 5
.

Based on Total Reviews

5200

Rating Summary

  • Facilitites4.32
  • Cleanliness4.73
  • Staff4.53
  • Value4.25
  • Rooms4.42
  • Food and Drinks4.03
  • Meetings and Events4.1
  • Spa3.86
  • Health Clubs3.86
Real guest review
93.48%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5

Nice modern and tidy hotel.

Hotel guest review rating

Great hotel - good value


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 3
Room 5
Food and Drinks 3

Hotel guest review rating

Feel very strongly about this point. I don't like the fact that as a wheelchair user, I have to ask to be let out of the hotel and get back in. It interferes with my ability to be independent. Need a sign on your disabled entrance as went round the block in a taxi couple of times before we found it. Ended up ringing the goods entrance and a chef pointed it out to us. Need a handrail at back of bath. I stayed for 2 nights and no one refilled the drinking water bottle in my room or replaced the chocs on top of the mugs (my little treat which I missed the 2nd night).


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Reliable quality and friendly service

Hotel guest review rating

Lovely view of the park from our window. The standard was what I expected on this short stay and I look forward to starting in the future


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4
Healthclub 4

Hotel guest review rating

The blanket is too small for the bed!!


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 4
Staff 3
Room 1
Food and Drinks 2
Meetings and Events 3
Spa 3
Healthclub 2

Review as requested

Hotel guest review rating

Is not worth the rate. Too small, no where to sit except on the bed. TV channel selection option, very limited. Boring place and scary to walk at night by yourself. The picture is very deceiving. Not worth the amount of money they charge.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 1
Room 3

Meh

Hotel guest review rating

Never again


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 2
Food and Drinks 3

Uncomfortable Bed, Street Noise, Expensive Drinking Water

Hotel guest review rating

£2.75 for a small bottle of Evian still water is not reasonable.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4
Meetings and Events 4

Good stay

Hotel guest review rating

Good hotel, had everything that was necessary. Was a bit annoying that only one lift was working the whole week that I was there and that made getting up and down to the third floor laboriously slow, would be nice if they at least had a sign saying that the other one was out of service and would be repaired soon etc, but I was there for 8 nights and it was out of action the whole time. Otherwise though, nice and clean hotel with a good location for the purposes of my trip.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Fantastic hotel

Hotel guest review rating

We stayed here as we had tickets to a nearby west end show. The hotel is in a lovely quiet location. All staff were friendly and helpful. The only thing I'd change would be the type of coffee in the room making facilities as it wasn't to my taste. Overall we had a wonderful stay and would definitely stay at a Grange hotel in the future.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Nice hotel, close to lots of nice places to visit in central London. Nice and clean room, with excellent breakfast

Hotel guest review rating

Would like to stay there again


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 3
Food and Drinks 3

Pleasant stay, as always.

Hotel guest review rating

Room was a little tired as was the corridor and stairs. Room was a little small but acceptable - location above kitchen extract was not the best. Hotel location was good, nice area and easy access to Central London.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 5

Grange Wellington

Hotel guest review rating

Clean room, friendly team. Lost a star because of food trays left outside rooms for a protracted length of time.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

staying at Grange Wellington Hotel.

Hotel guest review rating

It was an excellent stay mainly to the staff which was very helpful and professional.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 4
Spa 5
Healthclub 4

Good trip

Hotel guest review rating

Lovely room and clean


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

I found the hotel excellent for location, quietness and service. Thank you! I hope to come again when next in England.

Hotel guest review rating

Staff were very helpful in every way and my room great.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 4
Room 5

A beautiful relaxing stay, awesome. Thank you

Hotel guest review rating

Absolutely fantastic, quiet, relaxing and very friendly.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4

Good, functional and convenient stay

Hotel guest review rating

Nothing more to ad


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 4

Nice stay in London in quiet area

Hotel guest review rating

Room is nice, clean and quiet. Well working AC.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

An excellent bolthole!

Hotel guest review rating

I stay in London on a regular basis and without shadow of a doubt the hotel was a bolthole away from the hustle and bustle of city life and just as important excellent value for money. I will most definitely be looking to stay with you when I am next doing business in London.


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