Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.33 out of 5
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Based on Total Reviews

5371

Rating Summary

  • Facilitites4.32
  • Cleanliness4.73
  • Staff4.52
  • Value4.25
  • Rooms4.41
  • Food and Drinks4.02
  • Meetings and Events4.09
  • Spa3.84
  • Health Clubs3.84
Real guest review
93.26%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 4
Room 3
Food and Drinks 2

The staff as always- helpful

Hotel guest review rating

I have stayed here for many years.It is a wonderful hotel but sadly I have to report the decor is getting a little tired.I do think you need to change your supplier for towels- they are very hard! Otherwise I love the hotel .I will return as your staff are so attentive and friendly.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4

Good

Hotel guest review rating

Good


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3
Meetings and Events 5

disabled stay

Hotel guest review rating

As a disabled person entering/exiting the hotel was difficult due to the stairs and I was given a standard room however upon raising this with the desk I was transferred to a more suitable room on the ground floor. They moved my bags etc making it very easy. The staff were helpful and friendly.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 3
Room 4
Food and Drinks 5

The facade

Hotel guest review rating

We loved our stay and were very impressed with the beautiful building although would have been better if the staff had been more attentive and cheerful. We also had 2 beds instead of one which filled the room and meant we had nowhere to eat/sit. However the hotel is just fantastic.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 5
Spa 5
Healthclub 5

Room to Move

Hotel guest review rating

We stayed at the Grange Wellington due to it's proximity to our dinner venue - We usually stay at Grange City. Our stay was short, but the room was large and airy overlooking the square, which was lovely. The room was well equipped, working, and clean. The continental breakfast was included in our room rate, with the option to upgrade for £6 to an English Breakfast, we tried both, and both were lovely.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Business trip

Hotel guest review rating

A very nice hotel, it's in London and nice and quiet which is perfect for a good night's sleep.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Grange Wellington

Hotel guest review rating

The Grange Wellington Hotel was a great base for my days in London. It was within walking distance to numerous sights and taxis were very accessible to the sights that were not within walking distance (for me!). The restaurant was convenient and offered a varied menu. I would stay here again if I should visit London.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 3
Room 4
Food and Drinks 3

Good Value for central location

Hotel guest review rating

Always my choice as near the office, ok hotel clean spacious rooms. Good not great but with plenty of choice around it’s not a problem.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Hidden Gem

Hotel guest review rating

This hotel is kind of tucked out of the way (even our cab driver didn't realize it was there) but it is the perfect place to stay in London. Walking distance to Victoria Station, Buckingham Palace, etc., it's a great place to stay if you want to explore central London. The service was excellent, the rooms were very clean and modern, and the food in the restaurant was great.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

My new favourite London hotel

Hotel guest review rating

Tucked away off Victoria, this is a charming old hotel, but fully refurbished, with modern rooms and facilities. Not as plush as some of the larger chains, but everything I need, great wi-fi, good breakfast, pleasant staff, calm atmosphere. My first choice in London and a reasonable price for the standard of accommodation.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 2
Healthclub 4

Room

Hotel guest review rating

The breakfast needs revamp. Standard cut fruits (always the same), basic bread options, and juices poor quality.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Staff are always so helpful and pleasant.

Hotel guest review rating

My preferred hotel when in Victoria area.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Healthclub 3

Nice area

Hotel guest review rating

Nice room


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Highly recommend!

Hotel guest review rating

Great, friendly staff. We showed up a little earlier than check-in due to plane arrivals. They quickly offered to store our bags while we visited London. Upon return they upgraded us to an apartment for not having a room available when we arrived. We enjoyed this place and will return if we're in London again. Thank you.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Overall good experience

Hotel guest review rating

Nice, clean and comfy room. Stayed there just for the night but it was a good experience. Staff was polite and helpful when needed. The room was clean and comfortable.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel stay

Hotel guest review rating

Excellent value for such a high quality hotel


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Wonderful staff

Hotel guest review rating

It was a wonderful stay. The room, service and staff were outstanding.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Lovely Hotel

Hotel guest review rating

Secluded hotel with friendly staff. Really enjoyed the relaxing atmosphere.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Feedbacks

Hotel guest review rating

Very pleased with our stay, food location, friendly staff and good food.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Excellent one night stay!

Hotel guest review rating

We had a great one night stay in early January, picking up a great offer booking direct. Check in was the easiest I've ever had in a hotel. The room was really nice; very swish. The only negative point was the ridiculously small sink in the large bathroom; we wondered if it was an accessible room and the small sink was there as part of that design. The continental breakfast was more than sufficient. Next time I need to stay in London I'll definitely be looking at the Grange Wellington first.


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