Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.4 out of 5
.

Based on Total Reviews

15896

Rating Summary

  • Facilitites4.59
  • Cleanliness4.7
  • Staff4.46
  • Value4.28
  • Rooms4.51
  • Food and Drinks4.1
  • Meetings and Events4.24
  • Spa4.49
  • Health Clubs4.48
Real guest review
92.27%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Spa 5

Hotel guest review rating

Very lovey stay.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4
Spa 4
Healthclub 4

Service

Hotel guest review rating

The service we have recieved has been excellent! Especially reception, dining room & concierge. Always friendly & give extra service above and the 1st made special.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

OMG! Wow

Hotel guest review rating

A huge thank you to all the staff who helped make this occasion so special. The room was perfect with an amazing view and your thoughtfulness to greet with a birthday cake was the perfect touch to a fantastic time. Thank you. x


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating

Very good.


Hotel guest review
Traveller Type: Posted:
Room 2
Meetings and Events 1
Spa 2
Healthclub 3

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Very busy but also polite staff

Hotel guest review rating

Enjoyment - could have directions to rooms a little more clear.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 3
Room 5
Food and Drinks 5
Spa 5

Hotel guest review rating

One of the concierge lost one of our bags and it delayed our spa treatment by 10 mins. Amazing breakfast, rooms and spa massages. Thank you.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 3
Staff 4
Room 4

Business

Hotel guest review rating

more shower wash, 1 or 2 choice of biscuits with the tea, good coffee maker ie nespresso in the room.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4
Spa 4

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Healthclub 5

Hotel guest review rating

To have the option on robes & slippers in the room!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3
Healthclub 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 4
Food and Drinks 5
Healthclub 4

Hotel guest review rating

Lack of lifts proved to be annoying 15 minute wait on one occasion. As a gold member disappointed, you didn't have a club lounge - bearing in mind the size of the hotel.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Lovely Hotel

Hotel guest review rating

This is a lovely hotel! The staff was friendly and helpful! Great location.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 3

Great Hotel

Hotel guest review rating

Very good hotel and excellent staff, my only negative comment is around breakfast, although had paid for a full breakfast & not continental.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Room 5
Spa 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 3
Food and Drinks 4

Hotel guest review rating

A fantastic welcome when we checked in and the central location meant we could explore London easily. A fabulous stay --- we wish it was longer.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Spa 5
Healthclub 5

Excellent as always

Hotel guest review rating

Great time as always


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 3
Staff 5
Room 5
Food and Drinks 5
Spa 5
Healthclub 5

Hotel guest review rating

Had a lovely stay at Grange Towerbridge. Had a wonderful spa treatment. very relaxing. Will definitely come back.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5
Spa 5

Romance package

Hotel guest review rating

Loved the origami rose and swans that greeted us on arrival the staff are friendly and had answers to many questions we had.


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