Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.39 out of 5
.

Based on Total Reviews

16873

Rating Summary

  • Facilitites4.58
  • Cleanliness4.69
  • Staff4.45
  • Value4.27
  • Rooms4.5
  • Food and Drinks4.1
  • Meetings and Events4.24
  • Spa4.48
  • Health Clubs4.48
Real guest review
91.70%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Healthclub 5

Hotel review

Hotel guest review rating

Excellent hotel great rooms comfortable beds attentive staff good food. Definitely would recommended


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 2
Meetings and Events 5
Healthclub 2

Improve breakfast

Hotel guest review rating

Thé breakfast should be improved. 2 complimentary water bottles in the room instead of 1.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4
Spa 5
Healthclub 5

The spa facilities are great

Hotel guest review rating

I have stayed at the Grange Tower Bridge a few times now and always love my stay. The location is great....nextdoor to the whetherspoons and 4 mins walk to Katherines Dock where you will find lots of restaurants. I always come for the spa....the facilities are great....Pool, jacuzzi, stam and sauna rooms.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 2
Room 3
Food and Drinks 5
Meetings and Events 3
Spa 5
Healthclub 5

Spa

Hotel guest review rating

My point still have not been added to my account, Know of this at reception was extremely poor. Can you please get them added??


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Spa 5
Healthclub 5

Wonderful Stay

Hotel guest review rating

Absolutely a beautiful hotel ! Lovely rooms, however it’s a shame check out is at 11am when most hotels check out at 12pm. They wanted an extra £15 an hour for the room which I thought was ridiculous! Apart from that our stay was perfect !! The indoor swimming pool and steam room were so lovely and relaxing. Would definitely come back again.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5

Hotel guest review rating

Would be nice to have hot chocolate as a option with the teas/coffees.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Hotel guest review rating

Loved the stay everyone was very pleasant and helpful thank you for a special weekend.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Happy family.

Hotel guest review rating

The whole family enjoyed our stay last year.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

The pool is superb.

Hotel guest review rating

Another enjoyable stay, great spa, excellent service and superb beds.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Healthclub 5

Great Hotel - goof deal when booked direct!

Hotel guest review rating

Very modern, clean hotel with excellent facilities. Staff polite and helpful. Good location for tube and local attractions.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 2
Meetings and Events 1
Spa 5
Healthclub 5

Excellent

Hotel guest review rating

Very enjoyable visit


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 3
Food and Drinks 3
Meetings and Events 3
Spa 4
Healthclub 3

Spa was very nice and relaxing

Hotel guest review rating

Had a good stay over all at the hotel the staff memeber were nice and helpful. Would definitely recommend and also stay again in the future.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4
Spa 3

Just great weekend

Hotel guest review rating

Had a very nice stay here excellent location all though the hen party what was there were very loud in the pool area !! not good while trying to relax


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Spa 5

Gym and the spa

Hotel guest review rating

Hi I very much enjoyed my stay clean comfortable room friendly and helpful staff location is great the only thing is there was a trade exhibition going on and the hotel was very busy


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 5
Spa 4
Healthclub 4

Thankyou!

Hotel guest review rating

Receiving a surprise birthday caks upon visit qaa the highlight of my stay thankyou! 😁 yummy. Hotel is overall,stunning with excellent staff, very kind and polite! Would definitely recommend this hotel to anyone and give it a 5 ⭐⭐⭐⭐⭐ Thanks again!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

The spa

Hotel guest review rating

I was extremely happy and impressed with my stay.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Birthday treat

Hotel guest review rating

.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 3
Room 4
Food and Drinks 4
Meetings and Events 4

Excellent hotel, but poor breakfast experience

Hotel guest review rating

The rooms and facilities of the hotel are excellent and the food at breakfast is very good. It is just let down by the coffee at breakfast, staff seem to struggle to bring round the coffee and try to stop you serving yourself - just make it self service!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 3
Staff 4
Room 3
Food and Drinks 4
Spa 4
Healthclub 4

Swimming pool area

Hotel guest review rating

Overal had a good stay but just lacked one or two thing. There was no bathroom robes or slippers in the room which meant I had to request it, there where no toothbrushes or tooth paste in the room so I had to request it again, the internet was slow and there was a couple hairs in the bathroom.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5
Food and Drinks 5
Healthclub 5

Great hotel and the best hotel pool ever

Hotel guest review rating

Great room, great pool, great breakfast and will be back


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