Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.4 out of 5
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Based on Total Reviews

16334

Rating Summary

  • Facilitites4.58
  • Cleanliness4.69
  • Staff4.46
  • Value4.28
  • Rooms4.51
  • Food and Drinks4.1
  • Meetings and Events4.24
  • Spa4.49
  • Health Clubs4.48
Real guest review
92.07%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Mrs Allyson Smith

Hotel guest review rating

We were upgraded to an executive suite which the extra space was welcomed as I'd been ill, staff were very friendly and helpful. There was a bulb out in the room, which was repaired very quickly.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Healthclub 5

Hotel guest review rating

Very good stay - great location for Tower of London. access to Tower hill. Great. Pool area Great!!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 1
Room 5
Food and Drinks 3
Meetings and Events 5
Spa 5
Healthclub 5

Great hotel - minor nuances

Hotel guest review rating

Request for early check in was a joke - only advised an hour before because no one bothered to speak to housekeeping and check the system - 3 calls and no help Room service food is a bit over priced and not great Otherwise, room is stunning and a great shower. Facilities top class and good location


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 5

Attending a Conference-Pharma Integrates 2018

Hotel guest review rating

I really enjoyed my stay; Facilities were great and everyone was very welcoming.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 2

Granger tower bridge

Hotel guest review rating

My room was interconnecting and the person next door took phone calls and messages from 4am u TIL 6am. I had an interview the next day hence why I chose this hotel and with my lack of sleep this wasn’t the stay I was expecting.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4
Spa 2
Healthclub 2

lovely rooms shame about the guests

Hotel guest review rating

Although the rooms where nice the neabours where very noisy also during our stay when we where using the swimming pool some guest where very disruptive and had had no care for the facilities and there was no-one on had to keep an eye on what they where doing. when your paying well over £100 a night for a room I would expect more of a better relaxing weekend


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Weekend Stay

Hotel guest review rating

Checked out Monday and unfortunately left something in the room. Rang you Tuesday and it was back with me by Thursday. Brilliant service Thank you


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5

Excellent Hotel

Hotel guest review rating

Good size rooms, spotless throughout


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 5
Spa 5
Healthclub 5

2 saunas !

Hotel guest review rating

2 saunas and large gym for free for customers


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4
Spa 4
Healthclub 4

A perfect business stopover

Hotel guest review rating

Good hotel, conveniently paced. Helpful staff, good facilities and a very comfortable room.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Spa 5
Healthclub 5

Excellent Hotel in the Eastend

Hotel guest review rating

Hotel is excellent and its excellent value on Sundays but expensive otherwise. Food is excellent too along with health club.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5
Healthclub 5

Another comfortable night at The Grange

Hotel guest review rating

Always a good stay at The Grange. All rooms are modern, large comfy bed and bright bathroom. Gym, pool and Spa onsite


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Remembrance Werkend

Hotel guest review rating

Would like a choice of coffee at breakfast and a better selection on the room


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 2
Room 3
Food and Drinks 3

GRANGE STAY

Hotel guest review rating

We were disappointed with the service at the bar. Service was slow, we were asked to sign for the same order twice and our food order got lost. Staff were unattentive and unhelpful. Otherwise this is a very good hotel but there is clearly something wrong with the attitude of some of the staff


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 5

This is a great hotel for business travelers. It is quite close to many forms of transportation and to the business district. The breakfast is quite filling and was a great start to the day. The staff members are friendly and helpful. It is a pleasant place to come back to after a long day of work.

Hotel guest review rating

The rooms are a nice size and so are the bathrooms. Storage in drawers is a little lacking so most items have to be hung.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Fabulous hotel

Hotel guest review rating

The staff were all lovely and helpful, the room service was quick and food was delicious. The view from our room was stunning and I would definitely stay here again.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

stay

Hotel guest review rating

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Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Weekend

Hotel guest review rating

Very nice


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Spa 5

Stay 10th Nov 2018

Hotel guest review rating

We were 4 ladies celebrating one of parties 60th birthday, hotel was lovely well positioned for everything we had planned to do and see. Only one point not enough seating around pool for every body was quite busy when we went to use it and no where to sit or leave towels.


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