Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.4 out of 5
.

Based on Total Reviews

16583

Rating Summary

  • Facilitites4.58
  • Cleanliness4.69
  • Staff4.46
  • Value4.28
  • Rooms4.51
  • Food and Drinks4.1
  • Meetings and Events4.24
  • Spa4.48
  • Health Clubs4.48
Real guest review
91.91%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 5
Food and Drinks 4

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5
Spa 4

High quality, a tiny bit of a problem

Hotel guest review rating

shower leaked a bit in the room.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Tourist

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Great Stay.

Hotel guest review rating

Cleanliness - commendable Food - Excellent Staff - Extremely helpful.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 3

Hotel guest review rating

This hotel is really good especially the swimming pool.


Hotel guest review
Traveller Type: Posted:
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Meal

Hotel guest review rating

Meal was not good valve, filet steak with a mushroom & tomato - poor


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 3
Spa 4

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Spa 5
Healthclub 5

Outstanding hotels.

Hotel guest review rating

Everything I would expect from 5* hotel. luxury, quiet, staff always helpful & friendly & first class.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 5
Food and Drinks 5
Spa 4

London Stay

Hotel guest review rating

Our stay is good I close to all places we wanted to go. They need more elevator or additional.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 3
Room 5

Excellent location

Hotel guest review rating

My son and I had a great stay and would definitely visit again the next time we are in London. The location is ideal for exploring the City of London and most of all we love the quiet surroundings. There were two niggles. The first is that at check-in we were pleased to be updated to an executive twin and were told that our bags would be sent up to the room. We waited for almost 40 mins before we went down and retrieved it ourselves. The receptionist had actually forgotten to hand over our luggage receipts to the person in charge of the bags. The second niggle was that someone tried our door at 3.30am on our second night. I suppose this was an innocent mistake but quite alarming nonetheless. I reported this to the concierge the next day and he assured us that it would be another guest trying the wrong door.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 5
Spa 4

Good but not as good as before

Hotel guest review rating

We always stay at Tower Bridge. It was lovely, the staff were great but we were missing some of the special little touches we’ve had previously. We didn’t get the turn down service or any bathrobes despite asking for them


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 5
Food and Drinks 4
Spa 4

Ok

Hotel guest review rating

Good deal


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4
Meetings and Events 4
Spa 5
Healthclub 4

Good location

Hotel guest review rating

Good value. Excellent breakfast.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Topper!

Hotel guest review rating

Heel mooi hotel, vriendelijk personeel, perfecte ligging


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Spectacular

Hotel guest review rating

For its location and quality of amenities, there is no better value.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

Fantastic

Hotel guest review rating

Amazing hotel and very nice people


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 3
Spa 4
Healthclub 4

Polite staff and lovely bathroom :)

Hotel guest review rating

We love staying here for birthdays and special occasions :) thank you so much for making it amazing!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3
Spa 5
Healthclub 5

Relaxing in the jacuzzi and relaxing in bed

Hotel guest review rating

This is the third time I’ve stayed at the grange hotel and it was an amazing experience once again, very relaxing and enjoyable, definitely will come back again


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Nice but expensive

Hotel guest review rating

Nice but expensive


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