Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
3.96 out of 5.0
.

Based on Total Reviews

3679

Rating Summary

  • Facilitites3.91
  • Cleanliness4.43
  • Staff4.35
  • Value3.99
  • Rooms3.70
  • Food and Drinks3.74
  • Meetings and Events3.79
  • Spa3.17
  • Health Clubs3.20
Real guest review
87.17%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 5
Food and Drinks 5

A fantastic stay with friendly staff

Hotel guest review rating

It was nice to be upgraded, a pleasant surprise


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3
Food and Drinks 3

Comfortable stay and great quiet location for museums

Hotel guest review rating

Comfortable large room with high ceilings but no air conditioning made it rather hot. Location is a plus point for this side of town and feels quiet and safe. Continental breakfast was average and croissants were not that fresh. Overall good value for money and staff friendly.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Hotel quality

Hotel guest review rating

Excellent quality hotel have been using hotel for 10 years,great breakfast buffet


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Tucked away in a quiet part of Kensington but so close to museums and shops

Hotel guest review rating

Staff were so helpful and polite and were happy to help in anyway they could. The bar area was nicely set out for a relaxing sit down. Although there was no air conditions we had a fan in the bedroom which worked well in the warm weather.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4

Great accomodation and location

Hotel guest review rating

I enjoyed my stay but noticed there was no ducted air conditioning which could make a stay in summer uncomfortable.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4

Stay 24 - 26 July

Hotel guest review rating

Very warm, as it was all over London. Could have used a fan or the ability to open the window in the room further, if not from the bottom, from the top. Staff, as always, were great!


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 4
Staff 5
Room 3
Food and Drinks 5
Meetings and Events 3
Spa 3
Healthclub 3

Good shower and air con but a bit cramped and no wifi

Hotel guest review rating

Different shower heads for taller people and iron and ironing board as standard would have been good. Really good food and shower. WiFi was also unusable


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Good as always

Hotel guest review rating

Air Conditioning in Summer for sure and a Mini Frig in the room would be perfect.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

Great hotel

Hotel guest review rating

Had a great stay!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Comfortable stay

Hotel guest review rating

Very comfortable stay with obliging staff. Beautiful old building in excellent location. More than one English Breakfast teabag would have been nice, for a cup on arrival and in the morning!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

Great place to stay, I would fully recommend

Hotel guest review rating

Great stay! professional and friendly staff.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

Staff were amazingly helpful.

Hotel guest review rating

Staff were very very helpful with my requests. Based on the staff alone I would come back to this hotel.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Friendly staff

Hotel guest review rating

The early breakfast is really good and the staff are very very helpful.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Na

Hotel guest review rating

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Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Many thanks for the warm, personal welcome in historic surroundings.

Hotel guest review rating

Many thanks.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 3
Room 2
Food and Drinks 3

Stay for work

Hotel guest review rating

I was disspointed with the hotel and the room felt cramped even though it was a single room. I have stayed in this sort of accommodation before but this has to be the worst. the noise level next to my room was terrible.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

superb for the royal albert hall

Hotel guest review rating

will definitely stay again


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 3
Meetings and Events 1
Spa 1

Top Lage des Hotels

Hotel guest review rating

We don't use Spa and Gesundheit. The position of the hotel is perfect. We stay for a event in the Royal Albert Hall


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

holidays

Hotel guest review rating

thank you.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

EPA Business trip

Hotel guest review rating

EPA Business trip


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