Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

3.96 out of 5.0

Based on Total Reviews

3424

Rating Summary

  • Facilitites3.90
  • Cleanliness4.43
  • Staff4.34
  • Value3.99
  • Rooms3.70
  • Food and Drinks3.74
  • Meetings and Events3.77
  • Spa3.17
  • Health Clubs3.19
87.47%of guestsrecommend this hotel
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Unpredictable

Yours very friendly staff👍I,like very much https://m.facebook.com/story.php?story_fbid=1544374495782637&id=100006303033125


Traveller Type: Posted:
Cleanliness 4
Staff 5
Room 3
Food and Drinks 4

I really enjoyed my stay at your hotel.The location was excellent and I will definitely be back. Actually my room was a little bit too small. Next time I will ask for a bigger one.


Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 3

review


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 3
Room 5
Food and Drinks 5

Lovely stay

While I found the hotel lovely and cozy, I found the desk staff to be sub-par. The young lady I worked with on checkin and checkout was not well..coughing continously without covering her mouth - rther disgusting. However - I did love the hotel itself and the restaurant (I had dinner there with my London family) and would stay here again


Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

First trip of 2018


Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 2

???

Thank you to the staff, very nice and professinnal.


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 2

short London break

The evening small meal we had in the bar was very under par, our bacon sandwich were not well cooked the bacon was flabby and I think must have been microwaved and bread had hardly been toasted, at breakfast we had to ask the staff to have the toast toasted again. The bar that we where we ate was very cosy and welcoming. This is a shame because your catering lets your hotel down.


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

London Stay

Very central hotel for museums and Royal Albert Hall. The staff were very friendly and nothing was too much trouble. Excellent stay.


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

SHOPPING IVANENKO REICHERT


Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 3

Good value for expensive London

Room was tiny but neat and clean, and staff were very friendly and helpful. Great location. I will come back if I travel to London alone.


Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

A very good stay


Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Short Break to end the year

Great location, nice comfortable hotel, friendly staff


Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 3
Room 3
Food and Drinks 2

Good location. Needs freshening up.


Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Resting and comfortable


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Fine Hotel


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

a great stay in a calm zone


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

a great stay


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5

Pleasent stay


Traveller Type: Posted:
Facilities 1
Cleanliness 1
Staff 1
Room 1
Food and Drinks 3
Meetings and Events 1

Perfect

Perfect roms and kind staff


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

London short stay

Thank you for a lovely 6 night stay in the quad room. We spent our days sight seeing so to come back to the room, freshly made up was a treat. Sitting in the bar area was perfect. The continental breakfast was enough and we appreciated the effort at 5am on our check out morning. We will visit again soon.


Cookie use on this site

Our cookies enhance browsing, they never store information about you. Our cookie policy.