Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
3.96 out of 5
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Based on Total Reviews

3803

Rating Summary

  • Facilitites3.91
  • Cleanliness4.43
  • Staff4.35
  • Value4
  • Rooms3.7
  • Food and Drinks3.75
  • Meetings and Events3.8
  • Spa3.18
  • Health Clubs3.2
Real guest review
86.96%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 3
Room 3
Food and Drinks 4

Nice little hotel

Hotel guest review rating

This is a nice little hotel in a great location. Easy walk to the V&A museum and to Kensington gardens/Hyde Park. We stayed in a twin room which was adequate but a bit small. The rooms don't have air con which wasn't ideal in the summer heat but fans were provided in the room. The bathroom was particularly hot! The room was clean but fixtures and fittings staring to look a bit worn and dated. The staff were all attentive and helpful but struggled to understand us on a few occasions. Once when asking if food was nut free (one of the party has a severe nut allergy) which was a bit of a worry. Overall this is a nice hotel but could do with a little bit of modernisation. I would stay again for its location and price.


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 3
Staff 4
Room 2
Food and Drinks 2

flexibility on breakfast time was appaling

Hotel guest review rating

flexibility on breakfast time was appalling, the continental option was not nice the bread was stale! The bar is dreary and seats uncomfortable, rooms with no air conditioning and tiny shower


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 4
Spa 3
Healthclub 3

Business as usual

Hotel guest review rating

I have stayed at The Strathmore probably 50 times over the years, I think it’s a lovely place, exceptionally clean with lovely friendly staff. It was a warm night and with period properties there is rarely air conditioning. In room 422 with the windows open its peaceful and quite airy with natural ventilation keeping it a nice temperature. The breakfast is freshly cooked with the best poached eggs outside of Manhattan.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

The loocation was very good

Hotel guest review rating

Always satisfied when when we stay with you


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

The loocation was very good

Hotel guest review rating

Always satisfied when when we stay with you.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 4

Great service

Hotel guest review rating

Excellent hotel recommend this hotel to anyone


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 3
Meetings and Events 3
Spa 3
Healthclub 3

Great location & lovely building.

Hotel guest review rating

Perfect for my one-night stopover for work. Great location, especially if visiting V&A Museum/Natural History Museum. No air con in room so pretty hot but window left open and fan on helped. Nice decor throughout and friendly staff.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Home away from Home in London

Hotel guest review rating

As always and over the years my stay at the Grange Strathmore has been very pleasant and comfortable without any hiccups or interruptions.


Hotel guest review
Traveller Type: Posted:
Facilities 1
Cleanliness 2
Staff 1
Room 3
Food and Drinks 1
Spa 1
Healthclub 1

Unfortunately a disappointing stay, no 4 stars hot

Hotel guest review rating

The impressions on the Web side don't match the reality - a Bar room with a permanent running television, a receptiondesk ugly old, a closed libary, no aircondition in the room, no mini bar or safe there in the booked overpriced "executive room" and a breakfast, which you can expect in a youthhostel than in a 4star hotel in London city! The photos in the internet promise much more than you can expect. Only the area around the hotel and the near underground station are advantages. But there are much better hotels around the corner.


Hotel guest review
Traveller Type: Posted:
Facilities 1
Cleanliness 2
Staff 1
Room 3
Food and Drinks 1
Spa 1
Healthclub 1

Unfortunately a disappointing stay, no 4 stars hot

Hotel guest review rating

The impressions on the Web side don't match the reality - a Bar room with a permanent running television, a receptiondesk ugly old, a closed libary, no aircondition in the room, no mini bar or safe there in the booked overpriced "executive room" and a breakfast, which you can expect in a youthhostel than in a 4star hotel in London city! The photos in the internet promise much more than you can expect. Only the area around the hotel and the near underground station are advantages. But there are much better hotels around the corner.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

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Hotel guest review rating

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Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 3

Central location

Hotel guest review rating

Always enjoy my stay at Grange Strathmore Hotel


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 3

Central location

Hotel guest review rating

Always enjoy my stay at Grange Strathmore Hotel


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Hotel was beautiful. Location was excellent.

Hotel guest review rating

I would highly recommend the hotel to friends


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 3
Food and Drinks 3

Great location.

Hotel guest review rating

Great location and the historic building is a nice place to stay. Overly warm with no A/C and the beds were quite uncomfortable.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Quaint hotel in a spectacular, convenient location

Hotel guest review rating

The Grange is a fabulous historical hotel located in S. Kensington/Chelsea. The location is very central to the Metro as well as easy walking distance to many attractions and shopping. Initially when we arrived our restaurant is m was quite small but when we inquired the hotel has absolutely no issues with relocating us to a better room immediately. The staff was very friendly, helpful and accommodating. Very nice stay in London.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

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Hotel guest review rating

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Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 3
Room 4
Food and Drinks 4
Meetings and Events 3

Less attractive

Hotel guest review rating

It’s my second statut on tour hôtel my fiesta stay was rates 5 stars staff less efficient and avaliable room needs some work and paint refresh.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 4
Food and Drinks 5

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Hotel guest review rating

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Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 3
Food and Drinks 4

Very nice staff

Hotel guest review rating

Attentive staff, always recognise me when I go there


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