Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
3.97 out of 5
.

Based on Total Reviews

3770

Rating Summary

  • Facilitites3.91
  • Cleanliness4.43
  • Staff4.36
  • Value4
  • Rooms3.7
  • Food and Drinks3.75
  • Meetings and Events3.8
  • Spa3.19
  • Health Clubs3.21
Real guest review
87.14%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Calm and nice, good location

Hotel guest review rating

Good as usual we like to stay there


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 3
Food and Drinks 4

One night in single room

Hotel guest review rating

Nice room But the bathroom pas very very small


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Just love your Hotel!

Hotel guest review rating

This was the second time we have stayed with you and just loved every single minute! W'll come back for sure again. Thank you Irene


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Great location and good value for money

Hotel guest review rating

I have stayed in the Grange Strathmore before and did again this year for a stay in London to spend time with my sons. The location is fantastic, very central, but quiet. The rooms are very comfortable and the bathrooms spotless. Staff is generally very friendly.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Hidden gem

Hotel guest review rating

The Grange Strathmore Hotel was delightful and is perfectly located within walking distance of the Victoria & Albert Museum, and the Natural History Museum. The bed was very comfortable, rooms were cosy, plenty of tea & coffee, buffet breakfast tasty. The staff were so welcoming and helpful. The nearest tube, Gloucester Road, was only a few minutes walk away. We will definitely be returning in the very near future. Thank you to everyone for making our short break so memorable!


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 3
Room 3
Food and Drinks 2

Ideal location, hotel quite basic.

Hotel guest review rating

Nice hotel, superior double room was very small (not as advertised) although staff were helpful in resolving this issue. Breakfast was good but basic. Hotel very clean and ideal location in London.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 3
Room 3

Good location for the Royal Albert Hall/Hyde Park

Hotel guest review rating

The hotel is ok and adequate for what we wanted. Nice large bed but the room and the bathroom were pretty small. The hotel looks a little tired inside.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Take That at the Albert Hall

Hotel guest review rating

I stay regularly at The Grange Strathmore and find it great value with especially friendly and helpful staff. If I had a gripe it would be that the pillows are too firm, the white wine is never cold enough and not very good. I would like to see the wine kept at 3c and for it to be a wider choice with Sauvignon Blanc rather than tepid temperature Chardonnay.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Very friendly and professional staff throughout

Hotel guest review rating

This is one of many times that I have stayed in a Grange hotel. I always try and find a Grange as my preferred choice of hotel This was very convenient for my arrangements and I was made very welcome, as always Very Good .


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 3
Food and Drinks 3

Basic but pleasant

Hotel guest review rating

Good, decent accommodation. Friendly and clean. Decor a bit dated. Continental breakfast perfectly adequate (although could do with bigger cups for tea / coffee). Room (paid for upgrade) was good in the main but with a small bathroom - I cracked my foot off the toilet trying to get into the shower! TV was bit small for a room of that size. So all in all, acceptable as a base for Kensington.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 3

Perfect location

Hotel guest review rating

Perfect location, very helpful staff and cosy.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 4
Food and Drinks 2
Meetings and Events 3

Its ok..narrowly escaped a light falling on me

Hotel guest review rating

I guess i got too used to grange tower bridge which is an excellent hotel. This is different... older.. less razzle dazzel Still clean.. Im guessing very busy.. Its an old victorian house thats been converted Tiny room and shower. Did the job for 1 night Too small for 1 week stay i would say. Breakfast is a bit on the limp side.. But hey ho The staff in the breakfast room was nice.. Reception mediocre The light fixing in the bathroom ceiling randomly fell down from the ceiling and narrowly missed my head .. which was different. Sigh Just different type of hotel i guess.. I think I'll stick to the grange hotel in tower bridge..


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 1

Superior double rooms

Hotel guest review rating

the superior double rooms are just a standard double with very limited space to walk around the bed, very small wardrobes and not all have an actual bath


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Excellent staff, excellent room

Hotel guest review rating

Staff were top class, hotel rewards scheme provided a free room upgrade


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 3
Food and Drinks 4

Repeat stay at the Grange Strathmore

Hotel guest review rating

Staff excellent as always Breakfast improved, great selection of fresh fruit, porridge superb


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

At work

Hotel guest review rating

Always great value with great staff. A fantastic location to Gloucester Road Tube Station as well.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Excellent hotel

Hotel guest review rating

Excellent hotel with very professional and friendly staff! Clean and Comfortable room!Very nice location


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3
Food and Drinks 3

The smallest bathroom in London !

Hotel guest review rating

A very compact room and unbelievably small bathroom. The agility required to use the room should come with a health warning. Not a problem for me but I would suggest that lesser able bodied clients would really struggle.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 5
Food and Drinks 3

Meeting Stay Over

Hotel guest review rating

The hotel was clean and staff attentive, as always. Perfect for what we needed,


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 3
Food and Drinks 4

perfectly situated to explore South Kensington

Hotel guest review rating

Ideal place for exploring South Kensington, Knightsbridge and Chelsea.


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