Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.19 out of 5.0
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Based on Total Reviews

15173

Rating Summary

  • Facilitites4.44
  • Cleanliness4.52
  • Staff4.28
  • Value4.06
  • Rooms4.22
  • Food and Drinks3.93
  • Meetings and Events4.15
  • Spa4.31
  • Health Clubs4.33
Real guest review
87.79%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Healthclub 5

Hotel guest review rating

Juergent at Concierge was very helpful with maps and directions, umbrellas and postage - thanks!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Very Enjoy Stay

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Spa 3

Hotel guest review rating

Fabulous hotel in ideal location,great room,all staff very friendly,will definitely recommended.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Spa 5

Hotel guest review rating

The cocktails were delicious but took too long to be served and made.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 4

Great !!!! Thank You!!!

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 3
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Birthday stay

Hotel guest review rating

Lovely hotel shame the drinks were very costly...


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Spa 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Hotel guest review rating

Great hotel for the price in a great location.welcoming and friendly staff would recommend/stay again.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 5

We love the Grange St Pauls

Hotel guest review rating

As always we had a wonderful stay,we love it here one tiny niggle was the cups one very chipped and one very stained.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 5

Very Nice Hotel

Hotel guest review rating

Your hotel is very nice,i did not like that there was no water in the room.I paid over 3 GBP for a small bottle at the bar. when hotels i stay at include this for free.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Business Stay

Hotel guest review rating

Overall very good experience. Hoever coffee in room is disgusting the milk curdles as soon as used.Not 5 Star...


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 3
Room 4
Food and Drinks 5
Healthclub 3

Pleasant stay with a couple of issues

Hotel guest review rating

Unfortunately a lot of the pool facilities were out of action.Reception team lovely-bar staff less so.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4
Meetings and Events 4

Hotel guest review rating

Some language problems with some staff most staff were more than happy to help,which was a real help and made the conference went smoothly.Some managers talk down to their staff quite a lot and guest should not see this,you should not talk to people as though they are stupid.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 4
Room 4
Food and Drinks 5
Spa 5
Healthclub 5

Leisure Weekend Break

Hotel guest review rating

The hotel overall was amazing. The bedroom was a good size, but the bathroom was a bit tight for a couple. (We had an executive room) We took the stairs to the pool and to the buffet restaurant and there were empty cans, tissues on the carpets and drinks spilt on the walls which should have been removed/cleaned.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Healthclub 5

Great business location, excellent service

Hotel guest review rating

Business club was an added bonus.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

Very pleasant stay in a great location

Hotel guest review rating

Enjoyable stay. Was competing in London marathon & hotel was great location for the event but without all the hustle & bustle that comes with the event. From the moment we arrived to the moment we departed staff were very helpful.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 1

Nice hotel

Hotel guest review rating

Breakfast was terrible! We ordered this to our room and we could not eat it at all. We complained at check out and they refunded us the service charge to bring breakfast to the room as the staff member said I wasn’t charged for breakfast. I also did not receive and itemised bill at check out. I was tired and I forgot to ask but as part of the service I should have been given one. Otherwise all the other facilities were great and location was great too. I would stay again


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Even attentive once you leave!

Hotel guest review rating

I left some flowers behind in the room. I received a thoughtful and courteous call advising me of this ..superior standards of service


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Another great stay

Hotel guest review rating

We love the location of this Hotel and when lucky we love a room with a view of St Paul's Cathedral.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

A lovely hotel in an excellent location

Hotel guest review rating

A lovely peaceful location for a weekend stay


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