Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.18 out of 5
.

Based on Total Reviews

16129

Rating Summary

  • Facilitites4.44
  • Cleanliness4.52
  • Staff4.27
  • Value4.06
  • Rooms4.21
  • Food and Drinks3.94
  • Meetings and Events4.15
  • Spa4.3
  • Health Clubs4.33
Real guest review
87.07%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4

Executive Twin Room Stay

Hotel guest review rating

👍🏼


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Spa 5
Healthclub 5

Great night stay in this lovely hotel!!

Hotel guest review rating

Me and my girlfriend stayed the night to celebrate her 30th birthday. Our stay was lovely and the hotel is amazing. Everything you need under one roof!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 4
Room 4
Food and Drinks 5
Meetings and Events 4
Spa 4
Healthclub 5

A good hotel in a great location with everything you need for a city break

Hotel guest review rating

A well located hotel with good facilities - the breakfast in particular is excellent.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 3
Room 4
Food and Drinks 3

Short stay St Paul's

Hotel guest review rating

Great location for business in that end of town.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Amazing stay would definitely stay again

Hotel guest review rating

Nothing to add


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 4
Food and Drinks 3
Meetings and Events 1
Spa 1

A great place to stay, but a few niggles this time...

Hotel guest review rating

I have stayed at the Grange St Pauls several times. However this time there were a few 'niggles. Service at the bar and at breakfast was a little slow. There was a slight sense of disorder amongst the breakfast team. The tables are extremely close together, giving little room between chairs and a feeling of invading others personal space when passing by. The bathroom looked a little tired, with leakage between the bath and shower screen when taking a shower. However, the frontline staff were polite, the beds and room were very clean and comfortable. The open spaces are well thought out, and perfect for relaxing with a gin and tonic at the end of the day! The hotel is set in a perfect location and despite my minor gripes Will not prevent me from booking again.


Hotel guest review
Traveller Type: Posted:
Cleanliness 5
Staff 5
Room 5

Amazing as always

Hotel guest review rating

Love this place


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Visiting Son Living In London

Hotel guest review rating

Really pleased with great accessible room. Fab view and location!!! (softer pillows)


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 3
Room 4
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 3

S. below

Hotel guest review rating

All o


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4
Meetings and Events 5
Spa 5
Healthclub 5

Superb Location In The Heart Of London

Hotel guest review rating

Really enjoyed the stay, very good conference facilities, excellent location for the dinner (what a view over St. Paul's !) and superb pool and spa.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 3

Comfortable and convenient

Hotel guest review rating

I like the location. Staff are friendly. Pre paying and losing the mini bar is a joke. There should be some bottled water complimentary given the price of the room. Good hotel on balance


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Very quiet room

Hotel guest review rating

Really enjoyed the stay, quiet and relaxing room


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Spa 5
Healthclub 5

5 Star visit to celebrate my daughters 16th birthday

Hotel guest review rating

Really wonderful stay with my daughter to celebrate her 16th birthday. Beautiful room and extremely helpful staff. Thank you Mrs Turner


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

Lovely room and very pleasant stay

Hotel guest review rating

Very pleasant stay


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Spa 3

Great stay

Hotel guest review rating

Lovely room with a brilliant view and very good/quick room service. Thought the spa could have done with some loungers around the pool area.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 3
Room 5
Food and Drinks 4

Good!! Staff need more customer service training!

Hotel guest review rating

The hotel is in an incredible location, overlooking St.Pauls. Hotel is spotless and rooms are large. A few improvements in the room could be made, such as bottled water by the bed- just a little touch. One thing I would like to comment on were the staff. The breakfast staff were miserable, when seated they did not explain about ordering tea/coffee etc. Smiles were very rare and that hindered my stay slightly. Bar staff as well were slightly miserable and I felt like an inconvenience when ordering one drink- “I’ve got four drinks to do already, so you’ll have to wait”. However, reception and door staff were most polite!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 3

Room was clean but dark. Mobile coverage was a real issue. Breakfast and room service options could be more extensive. Great location and friendly and helpful staff.

Hotel guest review rating

N/A


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3
Spa 5
Healthclub 5

As brilliant as I've come to expect!

Hotel guest review rating

Staff can't do enough for you. Fantastic location and beyond clean!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 4
Spa 5
Healthclub 4

Excellent hotel with brilliant value for money

Hotel guest review rating

Room was excellent and the service was superb as always.


Cookie use on this site

Our cookies enhance browsing, they never store information about you. Our cookie policy.