Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.18 out of 5
.

Based on Total Reviews

16919

Rating Summary

  • Facilitites4.44
  • Cleanliness4.51
  • Staff4.27
  • Value4.06
  • Rooms4.21
  • Food and Drinks3.93
  • Meetings and Events4.15
  • Spa4.3
  • Health Clubs4.33
Real guest review
86.24%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Spa 5
Healthclub 5

Hotel guest review rating

I didn't have my two bottles of sparkling water as usual every day. :(


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Spa 4

Hotel guest review rating

3 night stay..Good location ,nice room..


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4
Spa 4
Healthclub 4

Hotel guest review rating

Health club was busy.Staff were very polite & helpful...


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4

Hotel guest review rating

My daughter is disabled and has not been out for a number of years.I cant tell you how much she and i have enjoyed out short stay in your hotel...Thank you!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Hotel guest review rating

Very Comfortable stay.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Staff 4
Room 3
Healthclub 5

Hotel guest review rating

Terrible pillows ,Bed too hard..


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Hotel guest review rating

Very good access to the city


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 3
Room 5
Food and Drinks 4

Hotel guest review rating

Very good will stay again.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Hotel guest review rating

Great Facilities and very efficient staff.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Very good Service

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 2

Hotel guest review rating

Breakfast was disappointing table wasn't laid correctly fried eggs were cold &tea was disgusting!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Hotel guest review rating

Really excellent room,cannot comment on all the facilities but lovely stay!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 2
Staff 4
Room 3
Food and Drinks 3

Room

Hotel guest review rating

Room was not cleaned on the Monday


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 4
Room 4
Food and Drinks 3
Meetings and Events 3
Spa 3
Healthclub 3

Stay was comfortable

Hotel guest review rating

Stay was comfortable but took too long to get me a room when I checked in


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

I like to stay here!

Hotel guest review rating

I am always happy with my stay. They take notice of my special requests and the room are always clean and comfortable


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

The feeling of security, comfort and warmth.

Hotel guest review rating

I experienced snow for the first time... I have never been in temperatures lower than 0. It was -4. I checked into a hotel and it was completely different to what they described. I felt alone in a strange country, in a dodger (expensive) hotel with no warmth and cried for two hours. Eventually I decided to book 2 nights with you (I had a great experience at Grange Holborn). I felt secure and at ease knowing I was safe. Thank you for the amazing experience


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 4
Room 4
Food and Drinks 3
Spa 5
Healthclub 4

Great value hotel with amazing views!

Hotel guest review rating

The hotel has a very good appearance, staff were friendly and accommodating, and the views were just amazing! The room was very comfortable, although the shower cubicle could be a bit better. The hotel has lovely leisure facilities! The jacuzzi and sauna were particularly good, the pool temperature however was too cold and I could see many people struggling to acclimatize. The continental breakfast included was satisfactory - I have had better.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Beautiful Hotel

Hotel guest review rating

I loved my stay at Grange - St. Paul I hope to visit there again. The staff was very polite and helpful!


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