Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.19 out of 5.0
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Based on Total Reviews

15873

Rating Summary

  • Facilitites4.44
  • Cleanliness4.52
  • Staff4.28
  • Value4.06
  • Rooms4.22
  • Food and Drinks3.94
  • Meetings and Events4.15
  • Spa4.30
  • Health Clubs4.33
Real guest review
87.41%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 4
Room 4
Food and Drinks 5

Great neighborhood jewel!!!

Hotel guest review rating

N/A


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5
Spa 5
Healthclub 5

The hotel location very good. The staff were very friendly and polite . Would return again and highly recommend it.

Hotel guest review rating

Very nice hotel.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Excellent weekend break hotel

Hotel guest review rating

Na


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Brilliant hotel, fantastic location. Slightly let down by the service at breakfast

Hotel guest review rating

We had a fantastic weekend. The hotel is lovely & it was very good value given the standard of the hotel. We will definitely be back next year. The only negative which caused us some frustration was the level of service at breakfast in both mornings (11th & 12th August). We went down at around 10.30 intending on both mornings intending to have a quick breakfast. On the first morning we had to ask 4 times for a pot of tea. A waitress addressed us at 10.50 to advise we had to vacate the restaurant in 10 minutes! We told her we had been waiting almost 20 minutes for a pot of tea which eventually arrived 5 minutes later. We barely had time to have any tea. On the morning of Sunday 12th we again went down & again had to queue to be seated. We were taken to a table that hadn’t been fully relaid. We had to ask twice for forks, 3 times for cups & again several times for tea. Once the tea came we had to ask for milk! These little things spoiled our otherwise fantastic experience at your hotel


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Wonderful stay - staff very frienfly and welcoming

Hotel guest review rating

We were glad to be back - we have stayed in this hotel many times. We were very pleased to receive the room we had requested however disappointed that we could no longer open the window.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Great Birthday Treat

Hotel guest review rating

Ajala Spa,what a great way to spend a relaxing Saturday afternoon as a birthday treat.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 5

Excellent location, cool building, very comfortable room, friendly staff!

Hotel guest review rating

Excellent location, I would appreciate more lower cost special offers throughout the year, but generally a great stay 🤓


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 3
Room 5
Food and Drinks 3
Spa 4

Hotel stay

Hotel guest review rating

Nice hotel in central London. Only issue was room was not clean exon 2 nd day.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Great Stay

Hotel guest review rating

Excellent hotel with great staff ideally situated.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4

Survey Completion

Hotel guest review rating

Our only real disappointment was that there was only one lift working in the main atrium which made for long waits until we found the stairs and other lifts.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Another enjoyable stay.

Hotel guest review rating

Well situated hotel, accessible to the tube and a number of walkable attractions. Friendly staff, good breakfast, well appointed rooms.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 5
Food and Drinks 4

Second stay at St Pauls

Hotel guest review rating

Only real negative was we came back to the room mid afternoon Friday to get ready for early theatre dinner and the room was not made up by then. We had to use the do not disturb so our room was not made up that day. Also one of the main lifts was out of action which did make it frustrating from the 6th floor - we used the side lift on a number of occasions. These aside, a great stay.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Great stay

Hotel guest review rating

Good quality room


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Love the location and services of that hotel - definitely coming back soon!

Hotel guest review rating

The only thing I disliked is that you do not offer any fresh veggies for breakfast.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Lovely 3 day leisure break in a fabulous hotel perfectly situated at St Pauls, great access to all modes of transport to get around London.

Hotel guest review rating

It was my first time at a Grange Hotel and I was very impressed, the staff were very friendly and helpful. Food was excellent and the facilities were very good too, I especially liked Silks the cocktail bar.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Spa 5
Healthclub 5

Excellent

Hotel guest review rating

Very clean and attentive staff


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Very good!

Hotel guest review rating

Ok


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 4
Food and Drinks 3
Meetings and Events 4
Spa 4
Healthclub 4

Best stay in London ever

Hotel guest review rating

Best location


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Spa 5

Hotel guest review rating

Just had a wonderful time. Everything was great, relaxing and chilled.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Hotel guest review rating

Great location. Really nice room. I will be staying at St. Paul's on ALL my trips.


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