Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.18 out of 5
.

Based on Total Reviews

17211

Rating Summary

  • Facilitites4.44
  • Cleanliness4.51
  • Staff4.27
  • Value4.06
  • Rooms4.21
  • Food and Drinks3.94
  • Meetings and Events4.15
  • Spa4.3
  • Health Clubs4.33
Real guest review
86.17%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Perfect !

Hotel guest review rating

Another lovely stay, wonderful as always & hope to be back in the summer to enjoy the roof bar & spa!!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 4
Healthclub 4

The extra mile on a birthday weekend

Hotel guest review rating

Brilliant room and fantastic that St Paul's recognised my birthday, staff noted it and great to have cake and water Foc. Sadly the jacuzzi was broken. Slightly disappointed that salmon was off the breakfast menu.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5
Healthclub 4

Hotel guest review rating

An excellent stay as always. Staff even more attentive than previous. My room was missing robes on this stay. Found the bed a bit firm and nearby lift was noisy during the night which kept me awake. Otherwise, Thank you for making my stay pleasant and hope to return soon.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 3
Room 4
Food and Drinks 4
Meetings and Events 4
Spa 5
Healthclub 5

Nice Hotel but pricey

Hotel guest review rating

Expensive


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Fantastic Hotel

Hotel guest review rating

Excellent hotel in a central position with buses stopping outside and plenty of restaurant choice. Rooms spacious and clean and breakfast excellent.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 3
Room 5
Spa 5

The spa facilities are superb

Hotel guest review rating

Had a lovely stay last week the room was lovely and clean although rather noisy when the bells at st pauls were ringing so perhaps more glazing required on Windows. The staff in the cocktail bar were very slow we had a train to catch so had to drink our cocktails pretty quick when they arrived. The spa was impressive lots of facilities and although it was busy it wasn't too overcrowded.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 3
Staff 4
Room 3
Food and Drinks 3
Meetings and Events 4
Spa 3
Healthclub 3

Great neighborhood

Hotel guest review rating

Better 3/4 years ago. Hope cleanliness will be better


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Insufficient Bar/Waiting staff

Hotel guest review rating

There was insufficient bar staff on both occasions when my friends and I chose to visit the bar & lounge. Waiting times of 15-20 minutes is not really acceptable or up to the standards of a 5 star hotel. Otherwise my stay at the Grange was lovely.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

As always, a fabulous stay.

Hotel guest review rating

We loved the view from our room as it brings back wonderful family memories. The staff,as always were friendly, helpful and efficient.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4

Grange st Pauls

Hotel guest review rating

really well located hotel near st pauls and just across the river from the tate modern, very clean, nice large rooms, good staff and good value for money


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 3
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

Food was good

Hotel guest review rating

Food was good, rooms were clean. However I was charged a GBP 20 fee because I checked out 1 hour after (I met a friend for brunch and came back). This was a bit annoying.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4
Meetings and Events 3
Spa 3
Healthclub 3

Good choice near St Pauls and the City

Hotel guest review rating

Good choice if you need to be near St Pauls, Tate Modern, the City, Tower etc. Comfortable room, good breakfast. Reasonable price for central Londion. would consider again.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Wonderful hotel

Hotel guest review rating

Fantastic stay - friendly staff, good food & fab location


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Spa 4
Healthclub 4

Delightful!

Hotel guest review rating

Two nights here again: great beds, lovely rooms, excellent staff (particularly in The Globe restaurant) and a good breakfast. I will return!


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 2
Room 4
Food and Drinks 2
Meetings and Events 3
Spa 4
Healthclub 4

Swimming pool.

Hotel guest review rating

N/A


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 3
Food and Drinks 5
Spa 5
Healthclub 5

Good hotel, bathroom a bit dated

Hotel guest review rating

Good friendly staff


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 1
Spa 5
Healthclub 5

Good 2 nights stay

Hotel guest review rating

Great hotel great staff great hotel will definitely be back


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

Warm welcome - quick check in

Hotel guest review rating

Had an enjoyable stay, very clean, friendly staff and great location.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4

Nice place and surroundings

Hotel guest review rating

Just a comment: I cannot understand that in a Hotel this category, when you ask for an expresso for breakfast, it is charged on your bill. Seems too much after the cost of a night stay.


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