Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.19 out of 5.0
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Based on Total Reviews

15691

Rating Summary

  • Facilitites4.44
  • Cleanliness4.52
  • Staff4.28
  • Value4.06
  • Rooms4.22
  • Food and Drinks3.94
  • Meetings and Events4.15
  • Spa4.31
  • Health Clubs4.33
Real guest review
87.55%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Spa 4

Perfect treat for my son!

Hotel guest review rating

Excellent location. The hotel offered a high level of service for a very good price. Thank you.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4
Spa 5

Birthday Stay

Hotel guest review rating

Lovely hotel. Breakfast could improve but still nice. Lovely staff; some could not understand us (Scottish accent)


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Lovely hotel with lovely staff

Hotel guest review rating

Great hotel with an amazing view from our room. Reception staff were friendly and knowledgeable. Thank you especially to Angelica who gave us our amazing room.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating

Enjoyed our weekend stay with you very much. Dinner in restaurant at night very good, bar drinks and eating excellent, room quiet and clean, thoroughly enjoyable.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 5
Room 4
Food and Drinks 4
Spa 4
Healthclub 4

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4
Spa 5

Very good + pleasant return

Hotel guest review rating

This is the second time we have stayed here, and pleased every time and enjoy our stay! Can't really fault the property - reason why we return.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

A fabulous hotel

Hotel guest review rating

Excellent hotel, fantastic facilities


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 2
Room 3
Food and Drinks 5

Hotel guest review rating

Our first room was very poorly kept - the lights were broken and the room was dark. Towels were dirty and it didn't look how it looked on the website. The staff were quite rude - we both felt judged as very young ethnic girls. Not impressed at all.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Spa 5
Healthclub 5

Absolutely stunning

Hotel guest review rating

Wow! What an amazing hotel. From my first foot in the door the staff were so friendly and helpful. Our suite is beautiful, and I'm very glad I chose to stay here. Will certainly return here in the future. Thank you all staff!


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 4
Food and Drinks 4
Meetings and Events 5

Hotel guest review rating

Excellent location. Staff tries hard but lack adequate training. Staff's English skills are limited.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 3
Staff 4
Room 3
Food and Drinks 5

Expensive - Not as clean as expected

Hotel guest review rating

Room was quite outdated - in back building


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4
Meetings and Events 5
Spa 5
Healthclub 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Spa 5
Healthclub 5

A relaxed and peaceful stay

Hotel guest review rating

I came after a long day working in London the room was incredible and very relaxing. The spa/pool is perfect. I look forward to returning! Excellent locality too!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 4

Lovely stay

Hotel guest review rating

Staff extremely friendly. Delicious room service and very comfy room. Telephone screen light a bit too bright in the night --- lights whole room!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Fantastic

Hotel guest review rating

Excellent and good value for money, thank you! Lovely location and view.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Healthclub 5

Excellent Stay

Hotel guest review rating

I stayed for one night with my 5 year old son. Our stay was excellent, the room perfect, the swimming pool was a huge hit. It was a lovely touch to find a birthday cupcake in the room. Thank you!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Lovely 1 night stay

Hotel guest review rating

New male receptionist was kind and helpful. 2nd time staying as we live locally due to our boiler breaking down. Rooms very clean.


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