Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
3.95 out of 5
.

Based on Total Reviews

4339

Rating Summary

  • Facilitites3.88
  • Cleanliness4.26
  • Staff4.39
  • Value3.89
  • Rooms3.71
  • Food and Drinks3.75
  • Meetings and Events3.59
  • Spa3.28
  • Health Clubs3.27
Real guest review
87.02%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 3

Quiet restful balcony overlooking Vincent Square

Hotel guest review rating

A warm friendly hotel with loads of charm and beauty


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 4

Decent hotel in good location.

Hotel guest review rating

N/A


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating

Having booked in another local hotel - and finding it well below standard - bar staff in the local "Jugged Hare" recommended your hotel. A phone call to your receptionist secured us an excellent room - many thanks!


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 3
Room 3

No air conditioning in the rooms.

Hotel guest review rating

My biggest complaint is there is no air conditioning in the rooms. The gal at the front desk was very curt during our check in. Even though i have pre-paid for the room she needed to see passports for each guest and each guest had to sign some agreement (this seemed very unnecessary). Positive: the bell hop was great. There are about 10-15 steps to get into the hotel lobby and he came down to assist with our luggage.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 3
Food and Drinks 4
Meetings and Events 2
Spa 2
Healthclub 2

Ok

Hotel guest review rating

Ok


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Perfect location and facility

Hotel guest review rating

great location for Theatre and business. Very quiet and peaceful with helpful and friendly staff.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Brilliant

Hotel guest review rating

Love this hotel, very clean and staff lovely. Will be staying again


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Wonderful!

Hotel guest review rating

Love this hotel. So professional yet friendly and excellent value


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 4
Food and Drinks 3

Very good as ever

Hotel guest review rating

Air conditioning would be nice!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

very pleasant stay

Hotel guest review rating

No additional views to share


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5

Quiet, good location - would recommend

Hotel guest review rating

We have no real complaints about our stay. Everything was easy and as expected. Since it’s a bit off the beaten path, it’s typically quiet.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 2

Review

Hotel guest review rating

No views


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Great stay

Hotel guest review rating

Lovely room upgraded!


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 3

Single night stay for business.

Hotel guest review rating

The hotel was in a nice location an easy to find off Vauxhall road.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Another great stay - thank you

Hotel guest review rating

I continue to be impressed by Grange Hotels - thank you. The staff are exceptional


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3

Nice enough

Hotel guest review rating

Room a little tired and no air on nor ironing board and tv a little antiquated. Basic but fine.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 5
Food and Drinks 2

stay

Hotel guest review rating

Open up the additional room at breakfast


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 3
Food and Drinks 4
Meetings and Events 1
Spa 1
Healthclub 1

a bit hot

Hotel guest review rating

great location near victoria station. some problems with key. No working refrigorator. very hot in the room


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 3
Staff 4
Room 4
Food and Drinks 5
Meetings and Events 3

Séjour de 3 jours dans le cadre d'une visite de la ville de Londres en couple

Hotel guest review rating

Hôtel très agréable et très bien situé, proche de la station Victoria. L'équipe est accommodante et accueillante.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

no review

Hotel guest review rating

none


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