Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
3.8 out of 5
.

Based on Total Reviews

3131

Rating Summary

  • Facilitites3.72
  • Cleanliness4.3
  • Staff4.25
  • Value3.78
  • Rooms3.5
  • Food and Drinks3.68
  • Meetings and Events3.67
  • Spa3.13
  • Health Clubs3.12
Real guest review
83.30%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 4
Room 2
Food and Drinks 3

Great location for shopping in West end.

Hotel guest review rating

Excellent location. However, the room was very small with restricted space for cases. There was no air conditioning and leaving the window open then subjected us to street noise throughout the night. The curtains were badly ripped and too big and fussy for the size of the room. There was also no storage in the bathroom so much so that the complimentary toiletries were stored outside with the kettle and tea making facilities.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Comfortable and enjoyable

Hotel guest review rating

The rooms are comfortable, with great noise isolation. Perfect to calm down after a busy day.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Lovely Langham

Hotel guest review rating

Nice clean tidy compact triple room. Looks like it's having a makeover, although the bathroom window and shower door requires an update. Otherwise very nice and bright. The TV had a date of Sun 16 Apr - programmes are not stored - 000-Digital ????? Took a while to work out how to get a channel - got there in the end by switching on/off then pressing menu -might be a good idea to have instructions in your information sheet as I do not having to call for help for such a minor thing. Breakfast was delicious too. Would definitely stay again


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 5
Spa 5
Healthclub 5

Had my first room service!

Hotel guest review rating

Really lovely stay at the Grange, breakfast was a little expensive but overall I felt it was great value for money for the location you were in.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 5
Room 3
Food and Drinks 3
Meetings and Events 3
Spa 3
Healthclub 3

good personal, tight rooms

Hotel guest review rating

average otel


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

We like very much this hotel.

Hotel guest review rating

The only problem is the lift is often out of order. And this was the case this time.


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 4
Staff 3
Room 2
Food and Drinks 2

Location

Hotel guest review rating

While the room and bathroom were clean, the bathroom needs a total refurbishment, rust on the windows and cold shower on Saturday morning!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 2
Food and Drinks 4
Meetings and Events 5
Spa 5
Healthclub 5

Great place and location

Hotel guest review rating

Need to renew your beds.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 5

Fanatistic Stay

Hotel guest review rating

This was a very pleasant hotel in the heart of London with fantastic access to all the nearby place. Lovely staff, fantastic range of food on the menu and a wonderful room.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3
Food and Drinks 5

Excellent value in central London

Hotel guest review rating

Nice room, pleasant staff, excellent value for the location.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 4
Food and Drinks 3
Meetings and Events 3
Spa 1
Healthclub 1

Very good value for money

Hotel guest review rating

Very good, well placed in the Centre of London, ideal for short visit business trip, comfortable rooms. No air conditioning.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5

Great little hotel

Hotel guest review rating

i stayed here when on a course at the Kings Fund. It's in a great location, only 5 minutes walk from my course. It's very quiet hotel for central London. The rooms are small, but the beds are confortable and it has all the ameities you need. Great place to stay and I would recommend it.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 3
Room 4
Food and Drinks 4

Recommended

Hotel guest review rating

The hotel is in perfect location in a quite street. The room was very nice, I had everything I needed, although the room itself is very small (for one person). Breakfast was also nice!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

Evening in London

Hotel guest review rating

Great location, clean and friendly. Would recommend.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Super service and upgrade :-)

Hotel guest review rating

Super stay - nice rooms and helpful staff. Very central for shopping.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4

Good value, well located and a good nights sleep

Hotel guest review rating

This is always an enjoyable place to stay. The room are small but nicely decorated and it suits my need perfectly, given it is near to my hotel. They do a good breakfast as well.


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 5
Staff 3
Room 3
Food and Drinks 3
Meetings and Events 3
Spa 1
Healthclub 1

Efficient, basic, well located

Hotel guest review rating

X


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4

So great!

Hotel guest review rating

Great hotel! Sweet, cute very well maintained. Staff was very friendly and helpful with all questions. Cleaning staff was great! rooms kept well cleaned and prompt. would highly recommend this hotel. CLose walking distance to many tourist attractions. easy access to Tube. Cute street with restaurants and pubs.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

Great location

Hotel guest review rating

Perfect place to unwind after a busy day. Lots of choice for eating in or out, with a variety of restaurants and bars less than a minutes walk Facilities were good and staff extremely helpful.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Review

Hotel guest review rating

Good hotel


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