Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.18 out of 5
.

Based on Total Reviews

10495

Rating Summary

  • Facilitites4.31
  • Cleanliness4.5
  • Staff4.49
  • Value4.06
  • Rooms4.08
  • Food and Drinks4.01
  • Meetings and Events4.07
  • Spa4.21
  • Health Clubs4.2
Real guest review
86.87%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Comfortable beds, lovely room

Hotel guest review rating

At breakfast, we used to be given a pot of coffee and a pot of tea. Now there is one waiter going around the room with a coffee and tea pot in each hand. I can quite understand why this change has taken place as I guess it reduces waste. It does however, means that you have to wave your arms around to attract attention to get a refill. On a busy morning that takes too long. Would much prefer you to revert to the individual coffee and tea pots per table please. Also, we see many people taking hot food when we doubt they have paid for a full English breakfast. Perhaps there is a way you could tighten this up?


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4

Quick trip to London

Hotel guest review rating

This is a decent hotel found in Secret Hotels section of Lastminute so we didn't know exactly what we are getting before booking, turned out to be very nice although don't have time to use the pool as we didn't give enough notice for robes to be brought to room. Another time, we will ask for them the day before.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

I stay for a week.

Hotel guest review rating

probably should have free drinking wáter at the room as in Grande St Paul.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4
Spa 5
Healthclub 4

A great experience at your hotel and very much enjoyed by my partner andI!Cannot wait to return!

Hotel guest review rating

Gorgeous breakfast with fantastic service from 'switched on' staff. Brilliant.Many thanks.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Grange Holborn

Hotel guest review rating

Lovely hotel


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Spa 5

Au top

Hotel guest review rating

A deux pas de la station de metro holborn. Super bien situé proche des lieux/quartiers à visiter à pieds . Literie super confortable . Merveilleux sejour


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Very good with a Big family!

Hotel guest review rating

I dont know


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5
Spa 4
Healthclub 4

Great stay at the Grange

Hotel guest review rating

Great base in London. Centrally located, clean rooms, friendly service and a lovely spa too.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 4
Spa 5
Healthclub 5

5 Star hotel offering 5

Hotel guest review rating

Fabulous - great staff made the visit just perfect


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 3
Room 4
Food and Drinks 3
Meetings and Events 3
Spa 5
Healthclub 5

Grange Holborn hotel

Hotel guest review rating

none.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 4
Food and Drinks 5
Healthclub 4

Great hotel in a great location

Hotel guest review rating

A wonderful 2 night stay. Staff friendly and helpful. Great selection for a continental breakfast. Made good use of pool and one of the party used the spa. Ideal location (10 mins walk from Oxford St, 15 mins walk from Covent Garden and 3 mins walk to the tube.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4

One Night Stay

Hotel guest review rating

Very conveniently located! Comfortable room with good space.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Perfect little break

Hotel guest review rating

We had a wonderful time in Grange Holborn. The friendliness and care of reception, room service staff and Manish, the duty manager made our stay particularly memorable. The room service dinner from Koto Restaurant was delicious looking forward to trying your spa and Sky bar next time.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 4
Room 3
Food and Drinks 4
Meetings and Events 4
Spa 2
Healthclub 3

Good location, could use some updates

Hotel guest review rating

Excellent location, and appreciated the option to book a room with two beds. Two small things that would help -- larger rubbish bins in the rooms, and a handrail to assist entering and leaving the shower (combo of the high tub side, slick floor, and no handrail is very bad.)


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 5
Spa 5

Lovely stay

Hotel guest review rating

The service at the hotel was excellent and every member of the staff was very accomodating.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5

Good room, reasonable rate

Hotel guest review rating

Alarm in neighbouring building went off most of the night


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

very nice stay

Hotel guest review rating

Only for one night but all in all a very pleasant stay


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 4
Spa 4
Healthclub 3

Excellent hotel!

Hotel guest review rating

Super hotel with super service and value for money!!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 3
Room 3
Food and Drinks 3
Healthclub 4

First Stay at Grange Hotel

Hotel guest review rating

Some of the staff members were not very friendly, particularly in the restaurant during breakfast. I was not impressed by the staff's willingness to be accommodating. Some of the staff members were excellent to deal with and were very friendly, but the few that weren't put a damper on the trip overall.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

Good stay for one week business trip

Hotel guest review rating

All good - will be again a guest.


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