Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Read real reviews from recent guests at Grange Fitzrovia Hotel below.

Overall Experience

Hotel guest review
3.85 out of 5.0
.

Based on Total Reviews

4579

Rating Summary

  • Facilitites3.81
  • Cleanliness4.28
  • Staff4.35
  • Value3.83
  • Rooms3.67
  • Food and Drinks3.66
  • Meetings and Events3.64
  • Spa3.31
  • Health Clubs3.28
Real guest review
82.31%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3
Food and Drinks 4

Hotel guest review rating

TV wasn't working in original room, but we were moved very quickly to another room.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Overnight stay - Theatre visit

Hotel guest review rating

Some poor trip advisor reviews are inaccurate and not justified.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4

Hotel guest review rating

Friendly staff. Clean.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 5
Food and Drinks 4

Lovely old fashion hotel

Hotel guest review rating

Good quality hotel in a nice area of London. Close to the Tube, restaurants, cafes, shops and Regents Park. Not to expensive, lovely room including bathtop in the bathroom and a great breakfast buffet. That is not the last time, we been there.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating

Stayed through third party - secret escapes, very satisfied.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 3
Spa 3
Healthclub 3

Supporting Eco friendliness

Hotel guest review rating

In the bathroom, papernote suggested that if we leave the towels in the rack we indicate they dont need to be replaced. However, even by doing so pur towels have been replaced every day, which was not necessary. Otherwise, our stay was brilliant! Thank you again! PS: in this survey I wanted to leave meeting&events, spa & health club without score as we havent utilized it, however system doesnt allow me to submit without rating it, so putting there 3 stars, please consider it as N/A


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 2

Location

Hotel guest review rating

Location is great. Room was far too hot and it was very difficult to sleep. Fan is not enough.


Hotel guest review
Traveller Type: Posted:
Cleanliness 5
Staff 5
Room 4

Great location, quiet street

Hotel guest review rating

Unfortunately no air-conditioning in the room though a fan was provided but it was still very hot.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 3
Room 4

theatre break

Hotel guest review rating

great location. ideal for one night


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Leisure Stay at Grange

Hotel guest review rating

Received a good deal for my weekend stay. Great service and complimentary continental breakfast.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Bettina finding my missing earring

Hotel guest review rating

Very kind staff, thoughtful & organised. The room was very hot


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Welcoming staff

Hotel guest review rating

Lovely staff that gave a genuinely warm welcome and were more than happy to help. I would certainly stay here again


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Enjoyed my stay.

Hotel guest review rating

The Fizrovia special offer was great value.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Great location with great service across the board

Hotel guest review rating

Work gave me a choice of hotels to select..I picked this one because a fellow staff member recommended it and because it was very central to where I needed to be . Directly opposite the Nandos after a 9 minute walk from Oxford Piccadilly lies this place. It has construction work going on outside as I write this so it can be easy to miss? The checkin was seamless and the lobby just took me back to the 1940s with gorgeous leather sofas and that smoking room kinda vibe. Using the archaic lift dropped me off at the third floor..in which a hallway led me down a cosy corridor to my room itself. A quick tap of my card unlocked this delight..with old worldly wooden furniture consisting of a writing desk, wardrobe, cabinet and a lovely double bed everything was spotless and the bathroom had a fab shower along fantastic amenities..high quality bathing products and in the next room excellent tea facilities. Sleeping brilliantly at night with and optional fan to keep things cool I went in search of breakfast. The restaurant is down some steps when you reach the ground floor and once again holds some lovely old fashioned looking decor and furniture. I was really impressed with the service and food. On the hot plate I could have the usual scrambled egg..hash browns..mushrooms, bacon, sausages etc..to the left was fresh fruit, cheeses, cold meats, smoked fish..to the right various pastries..and round the back freshly squeezed juice of various kinds and yoghurts. The staff here were very friendly..attentive and just well mannered offering to cook anything from scratch. I honestly can't remember the last time I stayed somewhere where the cleaners, porters and waiters were so polite and genuine. Overall I really enjoyed my stay..it was the perfect balance for me..a beautiful vintage setting with lovely staff without that pretentious feel. Yes I hope to return.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Great location with great service across the board

Hotel guest review rating

Work gave me a choice of hotels to select..I picked this one because a fellow staff member recommended it and because it was very central to where I needed to be . Directly opposite the Nandos after a 9 minute walk from Oxford Piccadilly lies this place. It has construction work going on outside as I write this so it can be easy to miss? The checkin was seamless and the lobby just took me back to the 1940s with gorgeous leather sofas and that smoking room kinda vibe. Using the archaic lift dropped me off at the third floor..in which a hallway led me down a cosy corridor to my room itself. A quick tap of my card unlocked this delight..with old worldly wooden furniture consisting of a writing desk, wardrobe, cabinet and a lovely double bed everything was spotless and the bathroom had a fab shower along fantastic amenities..high quality bathing products and in the next room excellent tea facilities. Sleeping brilliantly at night with and optional fan to keep things cool I went in search of breakfast. The restaurant is down some steps when you reach the ground floor and once again holds some lovely old fashioned looking decor and furniture. I was really impressed with the service and food. On the hot plate I could have the usual scrambled egg..hash browns..mushrooms, bacon, sausages etc..to the left was fresh fruit, cheeses, cold meats, smoked fish..to the right various pastries..and round the back freshly squeezed juice of various kinds and yoghurts. The staff here were very friendly..attentive and just well mannered offering to cook anything from scratch. I honestly can't remember the last time I stayed somewhere where the cleaners, porters and waiters were so polite and genuine. Overall I really enjoyed my stay..it was the perfect balance for me..a beautiful vintage setting with lovely staff without that pretentious feel. Yes I hope to return.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 2
Food and Drinks 5

One Night Stay

Hotel guest review rating

Reception process was slick, the room was a bit tired and in need of an update. Food in bar was excellent. Staff in bar were very helpful.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3
Food and Drinks 4

Comfortable Hotel to Stay in

Hotel guest review rating

Very comfortable stay - a little warm in the room as there is no air conditioning but the fan helped. Breakfast was nice and the room service very tasty.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Fitzrovia Weekend.

Hotel guest review rating

Lovely traditional hotel - the staff were very polite and attentive poor croissants let down a good breakfast.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 2
Food and Drinks 3
Meetings and Events 1
Spa 1
Healthclub 1

Mixed

Hotel guest review rating

Have stayed at the Fitrovia twice a year for the past nine years. However, this time the room was the smallest I have stayed in and kept banging toes on bed castors due to lack of space.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 2
Food and Drinks 3

Mixed

Hotel guest review rating

Have stayed at the Fitrovia twice a year for the past nine years. However, this time the room was the smallest I have stayed in and kept banging toes on bed castors due to lack of space.


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