We provide a number of accessible services for guests who have disabilities or impairments. Full details of our available facilities are listed on our Accessibility page.
Our Club Lounge on the First Floor contains a range of business facilities, including PC workstations, colour printers, fax machine and scanner. Photocopying services can also be provided on request. With the exception of guests who have booked our Club Upgrade, access to the Club Lounge is subject to a nominal charge. Please contact the hotel reception desk to obtain an access card.
The Concierge desk is open 24-hours to assist you with any additional hotel, sightseeing or travel requirements you may have. Services rendered include luggage storage, tourist recommendations, bookings for theatre shows, provision of local maps and directions, public transport information, and taxi hire.
A same-day laundry and dry cleaning service is available to all our hotel guests from Monday-Sunday. Items handed in to Concierge before 09:00 will be returned to you by 19:00 the same evening.
Professional babysitting services can be arranged upon request by contacting the Concierge desk or Guest Relations. Please note that this service is chargeable via a certified babysitting agency and 24-hour prior notice is required. Services are subject to availability.
Specially adapted ‘female friendly’ facilities are provided for the added comfort and security of our female guests. Please note that our female friendly services are offered in selected rooms only. Full details of available facilities are listed on our Guest Rooms page.
Female friendly services are also available at the nearby Grange St Paul’s Hotel.
We have a beautiful health club and spa located on the Lower Ground Floor, where you can take a swim, work out or enjoy a range of luxury spa treatments during your stay. For more information, please refer to our Health Club and Spa pages.
A daily newspaper is available for all hotel guests with our compliments This paper is specific to the hotel. All other daily newspapers or publications can be provided upon request at the appropriate rate. Please note that orders should be placed with Reception in advance. Some publications (mostly international) will require 24hrs notice.
Room Service is available 24 hours a day for your convenience. Our Room Service menu offers main meals as well as light bites and snacks, and can be found in your hotel bedroom.
Please note that Room Service charges apply. For more details refer to our Frequently Asked Questions.
Complimentary dental kits, shaving kits and sewing kits can be obtained upon request at Reception. A universal mobile phone battery charger is also available if you need to charge your mobile phone.
Club Service offers our hotel guests an additional range of privileges during their stay. These include guaranteed 11:00 check-in, late 14:00 check-out and full access to PC, telephone, fax and internet facilities in the Business Centre.
Club Service also gives you exclusive access to the Club Lounge on the First Floor, where guests can relax, catch up on work or entertain personal guests. Unlimited refreshments are served in the Club Lounge throughout the day, together with complimentary breakfasts, afternoon tea with cakes and biscuits, and evening canapés.
Upgrading to Club Service costs £69.00 per night when booked with a Superior Single room, £59.00 per night when booked with a Superior Double room and £29.00 per night when booked with an Executive room, exclusive of VAT. For more details contact our Reservations team on 020 7233 7888 or email email@example.com.