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Central London hotel reviews

Grange City Hotel

8-14 Cooper's Row, London, EC3N 2BQ Tel: +44 (0) 20 7863 3700
over all experience
4.5
over all customer ratings for Grange City Hotel
Based on Total Review
3869
  • FacilitiesGrange City Hotel Ratings for Facilities4.6
  • CleanlinessGrange City Hotel Ratings for Facilities4.7
  • StaffGrange City Hotel Ratings for Facilities4.7
  • ValueGrange City Hotel Ratings for Facilities4.4
  • RoomsGrange City Hotel Ratings for Facilities4.5
  • Food and DrinksGrange City Hotel Ratings for Facilities4.5
  • Meeting and EventsGrange City Hotel Ratings for Facilities4.3
  • SPAGrange City Hotel Ratings for Facilities4.5
  • Health ClubsGrange City Hotel Ratings for Facilities4.5
Enjoyed our stay
Customer review for Grange City Hotel by Kennedy
The ISIS bar was generally empty. Our group of 8 went there once. We found the service slow and the drinks very overpriced.

The hotel staff was very helpful and courteous.
  • Facilities4/5
  • Cleanliness4/5
  • Staff5/5
  • Value5/5
  • Rooms4/5
  • Food and Drinks2/5
  • Health Club5/5
Recent Business Trip
Customer review for Grange City Hotel by Lark
Dark-haired medium build woman working morning of check in (5/20) was indifferent/standoffish to my wanting early check-in after traveling all night with no sleep. Tall woman with lighter hair was caring and good. Night manager man with dark hair was unhelpful/rude night of 4/24. Too many doors in hotel and confusing layout. Food very average. Other than that things were fine. Thank you.
  • Facilities4/5
  • Cleanliness4/5
  • Staff3/5
  • Value5/5
  • Rooms4/5
  • Food and Drinks3/5
  • Meetings and Events5/5
  • Spa5/5
  • Health Club5/5
Stay
Customer review for Grange City Hotel by Thorman
  • Facilities4/5
  • Cleanliness4/5
  • Staff4/5
  • Value3/5
  • Rooms3/5
  • Food and Drinks3/5
  • Spa4/5
  • Health Club5/5
Room with a view
Customer review for Grange City Hotel by Jalaleddine
I got bumped to the super suite and enjoyed sleeping with a full view of the Shard:-)))
BTW the shower was impossible to turn on. maybe some instructions would help?
many thanks again
  • Facilities5/5
  • Cleanliness5/5
  • Staff5/5
  • Value5/5
  • Rooms5/5
  • Food and Drinks3/5
Will come back, no doubt
Customer review for Grange City Hotel by Monet
  • Facilities5/5
  • Cleanliness5/5
  • Staff5/5
  • Value5/5
  • Rooms5/5
  • Food and Drinks4/5
Stay of May 19 -24
Customer review for Grange City Hotel by William Knick
Stepping out of tub/shower was a big step down. Suggest a hand hold at the back of shower.
  • Facilities5/5
  • Cleanliness5/5
  • Staff5/5
  • Value5/5
  • Rooms4/5
  • Food and Drinks5/5
  • Meetings and Events4/5
  • Spa4/5
  • Health Club4/5
Guest Review
Customer review for Grange City Hotel by Jean Rembowski
The sides of the shower/bath are too high for me to enter and exit safely. No grab bars. I was reduced to sponge baths for my stay. Wondered if you had handicapped facilities?
  • Facilities2/5
  • Cleanliness5/5
  • Staff5/5
  • Value4/5
  • Rooms3/5
  • Food and Drinks4/5
Dr.
Customer review for Grange City Hotel by Pavone
The room nr. 1115 was confortable but very noisy. Some electric device made a costant noise coming from the end of the corridor outside the room, I had to buy earplugs, it was impossible to sleep.
  • Facilities5/5
  • Cleanliness5/5
  • Staff5/5
  • Value5/5
  • Rooms1/5
  • Food and Drinks4/5
Miggi Cheng - Room 803
Customer review for Grange City Hotel by Cheng
Concierge Desk VERY helpful both to me and my clients. Nothing too much trouble.

IT Manager Tim VERY helpful with converting data from old net-book to new tablet. (I'm a technophobe and he saved me hours of trial and error!)
  • Facilities4/5
  • Cleanliness5/5
  • Staff5/5
  • Value5/5
  • Rooms5/5
  • Food and Drinks4/5
City Hotel
Customer review for Grange City Hotel by Burdall
Staff were very accommodating in changing my room as I didn't want to be looking over the station.
Room was good, bed a bit too soft and a bit of a noise from the A/C unit.
But generally good. Fab location.
  • Facilities4/5
  • Cleanliness4/5
  • Staff4/5
  • Value3/5
  • Rooms3/5