Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.2 out of 5
.

Based on Total Reviews

14233

Rating Summary

  • Facilitites4.38
  • Cleanliness4.51
  • Staff4.44
  • Value4.1
  • Rooms4.16
  • Food and Drinks3.92
  • Meetings and Events4.1
  • Spa4.35
  • Health Clubs4.35
Real guest review
88.24%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4
Spa 4
Healthclub 2

Hotel guest review rating

We came for a spa weekend/relaxation. apart from the fact our spa booking was not properly booked - we lost our an a facial, which was refunded. We felt that the pool area should have beds/seating for relaxations. No Relaxations area offered at the spa after our one treatment


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Mr T Smith

Hotel guest review rating

Always welcoming & plenty of staff at check in - everybody communicates with guests which is very nice.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Lovely oasis in the centre of the city.

Hotel guest review rating

Best nights sleep I ever had in any hotel, in any country. The beds are very comfortable. The hotel is quiet - no slamming doors.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating

Fantastic hotel & staff. Made our 28th wedding anniversary. Thank you.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Mr D Egan

Hotel guest review rating

Pictures need changing in rooms don't match decor.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Meetings and Events 5

My First experience with Grange

Hotel guest review rating

My stay was "epic" if I haven't marked the above it's because I didn't use the service I also didn't pay as it was provided by ward security, my first experience was epic, your staff are amazing.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4
Spa 4
Healthclub 4

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4
Meetings and Events 5
Spa 5
Healthclub 5

Great hotel in a great location!

Hotel guest review rating

Lovely stay for my Husband's Birthday surprise, it is my 4th time stay at this hotel and always enjoyable.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3
Spa 5
Healthclub 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Sarah & Matthew

Hotel guest review rating

Thank you so much for making our stay so nice here, my first time in London!


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 5
Healthclub 5

Hotel guest review rating

Great stay, staff was great.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

My Stay

Hotel guest review rating

Great staff! I would definitely stay with this hotel again. Thank you1


Hotel guest review
Traveller Type: Posted:
Cleanliness 5
Staff 5
Room 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Stay in London

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4
Spa 4
Healthclub 4

January 2019 week stay.

Hotel guest review rating

Excellent location, Very good value, friendly staff safe environment hotel a bit "tired" decor wise, furniture in lobby etc.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Very Satsfied

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Spa 5

Hotel guest review rating

Brilliant stay like always. Disappointed of the alarm going off at 4:30AM. Although not your fault looking forward to our next stay.


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