Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.20 out of 5.0
.

Based on Total Reviews

13655

Rating Summary

  • Facilitites4.38
  • Cleanliness4.50
  • Staff4.44
  • Value4.10
  • Rooms4.15
  • Food and Drinks3.91
  • Meetings and Events4.11
  • Spa4.35
  • Health Clubs4.35
Real guest review
88.75%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Relaxing weekend

Hotel guest review rating

This is my favourite hotel I stay here every time I am in London and that's alot great hotel and the pool so relaxing staff so willing to help all the time will be back again in December and maybe November .


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Spa 5

Fabulous trip

Hotel guest review rating

Lovely staff, lovely welcome, amazing room with the best views in London town. My favourite hotel. I hope to come back soon for more of your excellent service.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Theatre break with omega hols

Hotel guest review rating

Great hotel room fantastic staff very helpful would be happy to visit again


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 3
Food and Drinks 2
Spa 4

Girlfriend's birthday

Hotel guest review rating

Ordered scattered rose petals to the room prior to arrival as well as a happy birthday card, the card was there but the scattered petals were not. The manager was very accommodating and insisted on an upgrade on room and free full English breakfast for the inconvenience which was very nice of him. I cannot fault him for this (I only kindly asked for a refund). Ordered room service at 1am (pepperoni mozzarella pizza, chicken goujons, chips and garlic bread), unfortunately upon arrival this was cold. Although, staff replaced the fries and garlic bread (unfortunately cold) for the premium price if offering a 24 hour service the food should be premium also.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Spa 5
Healthclub 5

Good stay

Hotel guest review rating

Lovely staff on reception on check-in. Very helpful and accommodating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5
Food and Drinks 5
Spa 4
Healthclub 4

Outstanding value.

Hotel guest review rating

Outstanding value for money overall. You will struggle to find anywhere in central London that offers as much for the same price.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

Housekeeping needs to be upgraded

Hotel guest review rating

1


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Top Spot In London

Hotel guest review rating

Fabulous stay in a great part of London


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating

Very well located and excellent atmosphere. Would have liked the coffee served at the table not to have to look for it.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Perfect location, beautiful hotel

Hotel guest review rating

Quiet, clean, comfortable. Shower was amazing. Wonderful stay.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Perfect Combo: Attractive, Comfortable, Convenient

Hotel guest review rating

Delightful hotel. Perfect location across the street from the Tower of London and the Thames. Half a block from underground station.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Perfect Combo: Attractive, Comfortable, Convenient

Hotel guest review rating

Delightful hotel. Perfect location across the street from the Tower of London and the Thames. Half a block from underground station.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating

Very nice, luxury hotel, good location, smiling staff. Housekeeping didn't give us wash clothes - had to ask.`


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 3
Room 3
Food and Drinks 4
Healthclub 4

The location is very good for business in the City

Hotel guest review rating

I would prefer to stay in Grange Tpwer Hotel because it is newest


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 4
Room 5
Food and Drinks 4
Spa 5
Healthclub 5

Hotel guest review rating


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