Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.2 out of 5
.

Based on Total Reviews

14043

Rating Summary

  • Facilitites4.38
  • Cleanliness4.51
  • Staff4.44
  • Value4.1
  • Rooms4.16
  • Food and Drinks3.92
  • Meetings and Events4.1
  • Spa4.34
  • Health Clubs4.35
Real guest review
88.40%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 5

Another good stay

Hotel guest review rating

Good quality hotel in a good location.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 4
Spa 5
Healthclub 5

Good

Hotel guest review rating

Good stay


Hotel guest review
Traveller Type: Posted:
Facilities 1
Cleanliness 5
Staff 4
Room 1
Food and Drinks 2

Room is cold

Hotel guest review rating

We asked 5 times during our stay for you to fix the "air con". We leave after a 2 night stay and it still wasn't fixed. Poor choice of tonics in your bar! Only plain Schweppes or plain Fever Tree


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 2
Meetings and Events 4
Healthclub 5

2 night stay - Grange City near to Tower Bridge

Hotel guest review rating

Excellent 2 night break. Great Location. Disappointed- water not in the room, room service food very poor. But other than that excellent . Great pool, excellent gym. Will stay again.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 5

Another good stay

Hotel guest review rating

Good value in a good location.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 3

Late November 2018

Hotel guest review rating

A little variety in the breakfast would be appreciated. Change the fruit occasionally, for example.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Superb stay as always

Hotel guest review rating

Lovely room with upgrade Thankyou


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 4
Staff 3
Room 3
Food and Drinks 3
Meetings and Events 3
Spa 3
Healthclub 3

Average

Hotel guest review rating

The fridge in the room didn't work


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4
Healthclub 5

Very pleasant and beautiful hotel and facilities

Hotel guest review rating

Great pool, room and very attentive staff


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 2

Stay 24-25 november

Hotel guest review rating

4 people staying in the room yet only 2 coffee cups, robes etc. Waited 15 mins for table for breakfast. Breakfast pastries were not ready so had to wait. Apart from that stay good.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Spa 5
Healthclub 5

Robert Byrd

Hotel guest review rating

Upgrade appreciated being a long term customer.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 4
Healthclub 5

efficient, professional and enjoyable as always

Hotel guest review rating

even better if the health club would open at 6.00am!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Fabulous Hotel

Hotel guest review rating

Fabulous Hotel located a few minutes from The Tower and Tower Bridge. Tower Hill tube station and the DLR are literally round the corner enabling you to get anywhere in London. Loads of place to eat roundabouts. 5 minute walk to the river where you can catch a cruise. The hotel itself is so clean, staff are attentive and friendly. Food is of good quality. My preferred choice of stay when I travel for business as I use both DLR and tube to get to work. Great place to stay if you are sightseeing as you can get anywhere.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5
Spa 5
Healthclub 5

Perfect

Hotel guest review rating

Wonderful hotel. Adjacent to Tower Hill tube station. Lovely area. Always stay in Grange Hotels when in London. Excellent service. Comfortable rooms and beds. Everything you need.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

In a spot on location for where I needed to be

Hotel guest review rating

.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Elegant, carefree, comfortable visit

Hotel guest review rating

Thank you for everything!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Business stopover

Hotel guest review rating

Really friendly and helpful staff at check in and in the bar and in breakfast.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 4
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Friendly and efficient Stay!

Hotel guest review rating

Staff were excellent and hotel was in a convenient and vibrant location.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 2
Spa 2
Healthclub 2

excellent

Hotel guest review rating

excellent


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Nice atmosphere

Hotel guest review rating

Very service minded staff


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