The entrance located on the right hand side of the main entrance on Cooper's Row is step-free with automatic sliding glass doors.
The hotel has 12 accessible guest bedrooms, incorporating adapted bathrooms (comprising either a step-in shower or bath), King-sized beds and wider doorways for easy wheelchair access. All accessible rooms are located in close proximity to lifts, for convenient movement around the hotel.
3 accessible toilets are available for public use. These are located on the Ground Floor and First floor. All accessible toilets have been adapted to allow wheelchair access, with vertical and horizontal support rails fitted either side of the toilet. Pull cords are also provided for use in case of emergencies, with the alarm linking to the Duty Manager's office which is attended 24 hours a day.
The hotel has two central lifts that serve all floors. There are also six additional lifts that serve meeting areas and guest bedrooms. Accessible bedrooms are all located within close proximity of lifts for ease of mobility.
Hard of hearing loops are fitted in all public areas in the hotel. Portable induction loops can also be provided in our meeting rooms for guests or delegates with hearing impairments.
Large print menus and literature can be made available upon request. An evacuation chair (Evac Chair) and Evac chair trained staff are available in case evacuation becomes necessary.
The main meeting room, the Wren Suite, boasts a 7.9m (L) x 3.6m (W) hydraulic stage with push button technology. A wheelchair ramp can also be provided on request.
Portable induction loops can be provided in all meeting rooms on request. Any additional services required for events e.g. seating arrangements, dietary requirements, special AV equipment can be arranged with the Conference & Event Co-ordinators.
Disabled access washrooms are available on both conference floors - Lower Ground Floor 1 and Lower Ground Floor 2.
The penthouse-level Sky Bar on the Seventh Floor also has disabled washrooms located opposite the bar counter.
Guide dogs and helper dogs are welcome in all bedrooms, restaurants and public areas in the hotel.
A limited number of disabled parking spaces are available at the hotel. Alternatively, at the nearby Minories Car Park located on 1 Shorter Street, London, E1 8LP - approximately 200m from the hotel entrance.
Our Guest Relations team would be happy to assist you with any special requests or particular hotel requirements. To contact them prior to arrival, please email firstname.lastname@example.org or call the hotel switchboard on 0207 863 3700.