Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

4.14 out of 5.0

Based on Total Reviews

3168

Rating Summary

  • Facilitites4.10
  • Cleanliness4.50
  • Staff4.43
  • Value4.15
  • Rooms4.18
  • Food and Drinks3.89
  • Meetings and Events4.08
  • Spa3.45
  • Health Clubs3.11
91.48%of guestsrecommend this hotel
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 4
Food and Drinks 2
Meetings and Events 2
Spa 4
Healthclub 3

Summary of my stay

Main two issues Bed - I asked for a king size bed and got two separated beds combined into one. I can actually feel the gap in the beds during my sleep Breakfast- very basic , no vegetables at all. If you compare this to Hilton Bracknell which is about the same price you get less value


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Healthclub 1

Amazing!!!!


Traveller Type: Posted:
Facilities 4
Cleanliness 3
Staff 5
Room 3
Food and Drinks 3

no complaints this time


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Happy Working Days

It's becoming a home from home. Thanks to the staff that provide the excellent service.


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

As always a pleasant stay at the Grange Bracknell. Friendly staff, clean rooms.


Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3
Food and Drinks 3
Meetings and Events 3
Healthclub 1

Poor Health Club

I had a pleasant stay at the Grange. One big disadvantage of your hotel is the Health club. Very small room. No weights or dumbells. This was a very poor experience especially for someone who travels a lot and does like to work out.


Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 3

Room review

Clean and spacious rooms. The water in the bathroom of room 307 was cold each morning. I reported this to the reception desk on the 1st morning.


Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 3
Food and Drinks 4

Shower: no hot water

There was no hot water in the morning for a nice shower.


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 4
Room 5

Feedback

Parking - there should be some clarity around the process a bit hit and miss....


Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 3
Food and Drinks 3

Good stay in Grange Hotel

All was good. However, the room was very cold and the AC is very loud. My Minibar was locked, but I do not know why. Thanks!


Traveller Type: Posted:
Facilities 3
Cleanliness 3
Staff 4
Room 3
Food and Drinks 3

CASTELLANI


Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4
Meetings and Events 5

Christmas Stay

A very good stay, staff and service was excellent.


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5
Meetings and Events 5

Very nice hotel, great service


Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

New Year’s Eve party again

Our 5th visit for New Year’s Eve event, we love it :-)


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Wow factor !

My husband and I had a great New Year’s celebration at The Grange ! A Wow factor on the accommodation ! Thx


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Wow factor !

My husband and I had a great New Year’s celebration at The Grange ! A Wow factor on the accommodation ! Thx


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

fantastic

we came for new years eve. best ever! so much effort had gone in to this night by hotel staff xx


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5
Meetings and Events 5

New Years Eve 2017

Good central venue and friendly helpful staff. Rooms a bit dated and some of the fittings in the bathroom needed replacing. Breakfast was a bit confused but think this was just due to a large volume of people wanting to be served at the same time.


Traveller Type: Posted:
Facilities 1
Cleanliness 4
Staff 4
Room 2
Food and Drinks 4
Meetings and Events 4

Bad Start

We were staying for the nye dinner gala. However we were unable to get showered and prepared for our evening due to no hot water. My partner had to take a freezing cold shower. And I had to go to my mum and step father room to use their bathroom. This made us very late and stressed. Not how we planned or imagined pur preparation for the evening event.


Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5

Fantastic!

Was a pleasure to attend your NYE party at Bracknell. The event was well organised and enjoyable. The room was decorated well and all staff were friendly and welcoming. Will defiantly recommend for friends to stay. Thank You Bracknell


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