Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.15 out of 5
.

Based on Total Reviews

3521

Rating Summary

  • Facilitites4.11
  • Cleanliness4.51
  • Staff4.44
  • Value4.16
  • Rooms4.18
  • Food and Drinks3.91
  • Meetings and Events4.08
  • Spa3.48
  • Health Clubs3.14
Real guest review
91.11%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 3
Food and Drinks 3

Room

Hotel guest review rating

The room was very warm and there was no water facilities. The water from the tap was warm and undrinkable.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Enjoyable Weekend

Hotel guest review rating

We really enjoyed our star over 2 days with my parents. I was so warming and relaxing as well as great staff who are caring and give you 100% detail. The food in the evening was excellent but one slight negative was the breakfast was not too hot even though it was very tasty.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Enjoyable Weekend

Hotel guest review rating

We really enjoyed our star over 2 days with my parents. I was so warming and relaxing as well as great staff who are caring and give you 100% detail. The food in the evening was excellent but one slight negative was the breakfast was not too hot even though it was very tasty.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 3
Healthclub 2

Too many small errors

Hotel guest review rating

Clean hotel, good wifi, good price However: I could hear the neighbor's TV and snoring very clearly, and woke up early in the morning because I could hear a lot of noise from the hallway The card holder did not work properly, so the power went several times The staff were very busy packing the breakfast buffet away even though there were 30 minutes left Every time someone opened a door in the hallway, my door moved so much that I thought someone was coming in with me. The Gym/Health club was very small, could have used some weights (however, nothing is promised about this on the website)


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 4
Food and Drinks 3

Very good stay

Hotel guest review rating

Please improve coffee and orange juice. Breakfast was very nice but with such a good quality on nearly everything, the breakfast coffee was fairly bad (sorry for the bluntness) as well as the orange juice


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Good stay, lovely hotel, great location

Hotel guest review rating

Needs updating a little tired but excellent hotel and staff. Good food.


Hotel guest review
Traveller Type: Posted:
Room 5
Food and Drinks 5
Meetings and Events 5

BSRIA Christmas Party

Hotel guest review rating

Just wanted to say a Massive thank you for organising our event last night, We all had a lovely time and was very impressed with the decorations and food. I have passed your details onto my colleague who is going to contact you about a summer event she is looking to organise.


Hotel guest review
Traveller Type: Posted:
Staff 5
Food and Drinks 5
Meetings and Events 5

Feedback - Christmas Party

Hotel guest review rating

Happy New Year. We would like to THANK YOU and your team for such amazing night celebrating our Christmas Party. Everybody really enjoyed themselves. Good feedback from all the staff.


Hotel guest review
Traveller Type: Posted:
Staff 5
Food and Drinks 5
Meetings and Events 5

Christmas party Feedback

Hotel guest review rating

Yes a good time was had by all it seems, another successful Xmas party! Nothing other than positive feedback from the team that I have heard, everybody was happy.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Food and Drinks 5
Meetings and Events 5

Hotel guest review rating

We had a lovely evening. Everybody enjoyed it. Keran and the staff were amazing and attentive. Nothing was too much trouble. Thank you very much.


Hotel guest review
Traveller Type: Posted:
Staff 5
Food and Drinks 5
Meetings and Events 5

12th Christmas Party

Hotel guest review rating

We had a very enjoyable evening and I have been getting very good feedback from everyone. Please send a big thank you from all of us to the team at the Grange, we felt very comfortable and the food and service was excellent. The photo booth was fun and the casino went down really well and Elton and the Disco worked well together. The party was a great success. We are having a meeting in the next couple of weeks to decide on functions for the year and I have already had several requests that we come back to you, so I will contact you as soon as possible with dates for Christmas.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 2
Room 3
Food and Drinks 1

Disappointing stay

Hotel guest review rating

Hotel was functional in location to work for work requirements- room clean but tired Breakfast was of poor quality and not fresh, not worth the additional £18 charge. Breakfast room staff rude and service poor


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Great stay

Hotel guest review rating

We stayed at the Grange in Bracknell for a company dinner/disco. Staff were all very friendly, pleasant and helpful. The venue was perfect and is ideally situated right in the middle of the town centre. It was a great stay and I would certainly recommemd this hotel to family and friends.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Always consistant

Hotel guest review rating

As usual my stay was comfortable. The reception staff Danny has you checked in before you reach the desk, good personal service. Staff always happy and friendly.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3
Food and Drinks 4
Meetings and Events 3
Spa 1
Healthclub 1

Ok

Hotel guest review rating

You should implement new facility like SPA and refurbish your rooms...


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3
Food and Drinks 4
Meetings and Events 3
Spa 1
Healthclub 1

Ok

Hotel guest review rating

You should implement new facility like SPA and refurbish your rooms...


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 2
Room 4
Food and Drinks 2

no flexible shower head at the bathtub

Hotel guest review rating

good rooms sizes


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

NYE Party

Hotel guest review rating

A fantastic evening- Everything perfect! Food presentation was amazing!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Dependable quality and comfort

Hotel guest review rating

We have stayed here several times and have always been totally happy with our stay. Always excellent , good feel to the hotel. Total comfort, never disappointed.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5
Meetings and Events 4
Spa 4
Healthclub 4

Good value

Hotel guest review rating

Good value including breakfast Easy access to town and restaurants


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