Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.15 out of 5
.

Based on Total Reviews

3683

Rating Summary

  • Facilitites4.12
  • Cleanliness4.52
  • Staff4.45
  • Value4.17
  • Rooms4.18
  • Food and Drinks3.9
  • Meetings and Events4.09
  • Spa3.46
  • Health Clubs3.13
Real guest review
90.82%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Great Value for money

Hotel guest review rating

Very clean and lovely staff


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3
Healthclub 2

The reception staff were kind helpful and friendly

Hotel guest review rating

Great stay would recommend and would stay again


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Dinner at Hotel

Hotel guest review rating

Nice Hotel with very good dinner and very friendly staff, close to shopping area


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 3
Staff 2
Room 1
Food and Drinks 1

Put your complaints on the feedback form

Hotel guest review rating

I'm sure the room was also used as long stay staff room, our bed was a fold up into the wall unit bed and the metal legs stuck out and hit or toes everytime, room above sun terrace bar that was busy and noisy, room to hot, can't open windows due to flies and noise aircon loud. Bath/shower claustrophobic glass full screen and need a step to get into the bath! We treated ourselves to breakfast in bed, it has to be the worst breakfast we have had, toast that was dry bread, we got the standard breakfast even though we requested different items, sausages were pale, poach egg was hard, scrambled egg looked like cat sick and tasted vile. We complained but got told to fill out the form, reception said what do you expect all breakfast in bed is tertible.. Not what we wanted to hear!


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 3
Staff 2
Room 1
Food and Drinks 1

Put your complaints on the feedback form

Hotel guest review rating

I'm sure the room was also used as long stay staff room, our bed was a fold up into the wall unit bed and the metal legs stuck out and hit or toes everytime, room above sun terrace bar that was busy and noisy, room to hot, can't open windows due to flies and noise aircon loud. Bath/shower claustrophobic glass full screen and need a step to get into the bath! We treated ourselves to breakfast in bed, it has to be the worst breakfast we have had, toast that was dry bread, we got the standard breakfast even though we requested different items, sausages were pale, poach egg was hard, scrambled egg looked like cat sick and tasted vile. We complained but got told to fill out the form, reception said what do you expect all breakfast in bed is tertible.. Not what we wanted to hear!


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 3
Food and Drinks 5

Meeting up with family

Hotel guest review rating

Great hotel, handy for local shops. Car park is free to hotel residents. We have been coming to the Grange over the last 10 years for family events and cannot fault the place.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Great Hotel and Staff

Hotel guest review rating

Great Stay and special Message to Manager Jospeh.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4
Meetings and Events 4
Spa 4
Healthclub 4

Convenient

Hotel guest review rating

Good hotel and good value, had a good time and treated well by staff and food was nice and part of price as well as parking so had no worries about anything. Had a good time and sleep too!


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 4
Room 5
Food and Drinks 3
Meetings and Events 5
Spa 2

Recentl stay

Hotel guest review rating

Excellent stay great room


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Why I return to the Grange for my stays in Bracknell

Hotel guest review rating

When visiting my family here always stayed at the Grange. The staff are always welcoming & so helpful and professional. There are no exceptions. I always feel at home here - Thank you!


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 1
Staff 1
Room 4
Food and Drinks 1

R Jarvis

Hotel guest review rating

Hotel it self is nice but when you have to wait 2hrs for a chicken wrap then when it comes its completely wrong. Especially when you order first and people with steak fish and chips get served before you.


Hotel guest review
Traveller Type: Posted:
Cleanliness 3
Staff 3
Room 2

Hotel guest review rating

Very slow service from bar and room service all the staff are polite room service sandwiches could do with more filling not just in middle of bread, a little extra cream on bathroom clean would be good. Breakfast would have been nice if it was Hot hot.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Lovely Hotel

Hotel guest review rating

Perfect and full filled all our needs. Looking forward to returning.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Hotel guest review rating

Very comfortable clean Hotel.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 3

Perfect Hotel to stay at with well equipped rooms.

Hotel guest review rating

Everything excellent except continental breakfast long queues to use toaster. Croissants too small & too few. Some fresh bread rolls would improve things greatly.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Hotel guest review rating

Very nice hotel. Reception staff were friendly & helpful. Room was very clean. Privacy in room 106 small prob, direct view in from car park opposite.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Another Fabulous stay.

Hotel guest review rating

This is our 12th year for Ascot we always have a wonderful stay and thank you once again for the complimentary upgrade.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 4
Food and Drinks 4
Spa 2
Healthclub 2

gym

Hotel guest review rating

Could do with a better gym


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 4
Spa 4
Healthclub 3

Check in and out was flawless

Hotel guest review rating

Very enjoyable stay ,great service,comfy rooms


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

SITTING ON THE BALCONY IN THE SUNSHINE

Hotel guest review rating

THE HOTEL HAD A GORGEOUS BALCONY FOR THE MORNING SUN AND THE EVENING SUN AND IT WAS DELIGHTFUL SITTING WATCHING THE SUNSET ENJOYING A GIN AND TONIC-OR 2!


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