Guest Reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.15 out of 5
.

Based on Total Reviews

3616

Rating Summary

  • Facilitites4.12
  • Cleanliness4.51
  • Staff4.44
  • Value4.16
  • Rooms4.18
  • Food and Drinks3.9
  • Meetings and Events4.09
  • Spa3.45
  • Health Clubs3.12
Real guest review
90.90%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Business stay

Hotel guest review rating

Always a lovely welcome from front of house and bar staff. Very clean hotel in all areas and attentive staff. A had flowers delivered for my birthday from family and was disappointed that a vase wasnt available to put them in for my room. A pint glass was the only thing available which wasnt the best for a 4 star hotel.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 1
Healthclub 1

Facilities

Hotel guest review rating

I wasn't aware that there was a Spa or a Health Club?? If there was a pool I would have used it! My room was serviced to a very high standard & I hope that this will be passed on to the staff member responsible. Could have done with larger glasses for water during our meetings.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 5
Spa 3
Healthclub 4

Great stay at the Grange hotel

Hotel guest review rating

Pretty great stay at Grange hotel, I liked the room, the tidiness, the breakfast, even though I would have liked it to be a bit various from a day to another.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Breakfast

Hotel guest review rating

The manager at the breakfast each morning was especially helpful and charming. The food was good.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 2

Friendly comfy and clean

Hotel guest review rating

Almost everything was great the only let down was the breakfast it was very ordinary the only saving grace for me for breakfast was the tea.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 5
Spa 5
Healthclub 5

Great Staff and Hotel

Hotel guest review rating

I have stayed at the Grange many times and it is my first choice in Bracknell due to value for money . location , staff and facilities


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4

Staff were pleasant and helpful

Hotel guest review rating

Just here for one night. Easy and quick to book in. Very quiet considering it is a town centre hotel and looked busy. Bed was incredibly comfortable . Perfect location for a night out in the area. Would stay again


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 2
Room 2
Food and Drinks 3
Meetings and Events 3
Spa 1
Healthclub 1

3 star hotel

Hotel guest review rating

Grange is a very good location. The food was decent and the staff were extremely courteous. I gave the staff a two because they were not trained very well. Being stared at while at breakfast, not knowing how to open a wine bottle, seeming at time like they had never waited on guests. Their kindness made up for their kindness made up for the lack of experience but a simple training program would fix this. The rooms are comfortable but the decor is not four star - advertising it as a four star experience over promises and u see delivers. The health club I found was in a closet with two treadmills. Again describing it as a health flu over promises underdelivers. If it was described as there is no health club but a couple of treadmills onsite.. I would have been more agreeable. And having described it like this wouldn’t have stopped me from staying here - there really aren’t any other options anyway. I rarely leave reviews, but I’m leaving this one because I think this could be a really really good hotel if the details were paid more attention. Train staff, buff out nicks in the sideboards and walls around the building, throw a fresh coat of paint down, make sure any bulletins are up to date (it’s may and the elevator bulletin still has an advert for 2019 New Years- this shows no one is looking after the details).


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 2

Nice hotel food not great

Hotel guest review rating

Everything was good other than food in restaurant which was a bit bland. Breakfast and room good value.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 5

Friendly Staff

Hotel guest review rating

As usual the staff make the stay at the grange enjoyable. The rooms are a little dated and could do with a revamp. Very disappointed that the reward points were stopped without prior notice, therefore I lost all of my points.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 5
Food and Drinks 4
Meetings and Events 5
Spa 5
Healthclub 5

Good value, good location

Hotel guest review rating

Near bus and train station. Love the shopping area just beside the hotel. After Legoland still have time to shopping and dinner there.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Very pleasant hotel.

Hotel guest review rating

I stayed here with my family in a large apartment. We were really impressed.the hotels in a great location. Food in the hotel was really good and fantastic value for money. The children ate for free as we’d been to legoland which I thought was a great touch. I’d certainly recommend this hotel and I’ll hopefulky stay here again at some point.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Costs

Hotel guest review rating

Great stay


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Costs

Hotel guest review rating

Great stay


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Hotel guest review rating

Lovely Hotel. Brilliant friendly staff. N Complaints.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 3
Food and Drinks 1

Could do with improvement

Hotel guest review rating

Rooms really need updating, they are exactly the same as they were 10 years ago when we got married in the hotel. The breakfast is not good either every time we stay seems to be worse. Food is left in the warmers for to long so everything is dried out. We stay with you for the convenience of the town,centre.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 1

Nice hotel, extremely poor breakfast

Hotel guest review rating

My first time staying at the Grange hotel, on the recommendation of a colleague. I regularly stay at the Coppid Beech when on business in Bracknell and was very satisfied with the hotel initially and would consider using the Grange in future but the breakfast was so poor and disappointing I changed my opinion of the Grange. The hot breakfast was completely dried out, the coffee tasteless as too the pastries. None of it was appealing and a very poor start to a long work day and return flight that evening I will be remaining with the Coppid Beech in future and advising other colleagues to stay there on future trips. Even my colleague who recommended the Grange was put off by the quality of the breakfast.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Meetings and Events 5

Convenient location for work

Hotel guest review rating

Convenient location to commute to work. Variety of restaurant choices for dinner close to the hotel


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5
Meetings and Events 5
Spa 5
Healthclub 5

Wonderful Stay

Hotel guest review rating

I stayed for 10 days while on a work trip. What I loved most was the convenient location and the staff. They were amazing and very accommodating. Would highly recommend.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 3

In need of a refit

Hotel guest review rating

Everything was ok, all clean and tidy, staff very pleasant, however the rooms are a little dated and could do with bringing up to date. No ability to connect HDMI to TV was also another minor issue.


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