Latest guest reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.03 out of 5
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Based on Total Reviews

1552

Rating Summary

  • Facilitites3.85
  • Cleanliness4.33
  • Staff4.44
  • Value3.96
  • Rooms3.9
  • Food and Drinks3.53
  • Meetings and Events3.49
  • Spa2.96
  • Health Clubs2.91
Real guest review
86.92%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

A very plesent stay

Hotel guest review rating

staff wear very helpfull


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 3
Staff 4
Room 1
Food and Drinks 2

Wrong Hotel

Hotel guest review rating

I booked the Grange White Hall as I have stayed there before but was put in the Blooms without any notification or alternative, no twin room as booked but a double good job I wasn't with my 6ft 20 year old son, will use again but NOT Blooms


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 3
Staff 4
Room 2

a sleepless night

Hotel guest review rating

For many years we stay in Grange Blooms (bloomsbury hotel) once a year (sometimes bringing friends with us) and we always have been satisfied as we stated in many comments. Not so this year! The first night in room 303 we could not sleep at all because of a broken boiler making horrible loud noises for several hours ( and I paid 190.00 pound for this night!) The staff was helpless/some not too interested. After reparation next afternoon noises of boiler and water pump were loud but we could bear it, the whole day out. If not we would have changed room or left the hotel. The inconvenience of daily changing to a crowded breakfast room in neighbor hotel was not as important. We are not sure to come agin next year.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4

Grange Bloom Hotel

Hotel guest review rating

Great value for money. Compact & lovely room. Staff were helpful and efficient. On my list for future stays.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 3

Comfortable decent sized room but tiny bathroom

Hotel guest review rating

Perfectly nice sized room , staff very helpful . Ok I weigh 135kg but should still be able to fit on the toilet and get into a a shower. Pity because it would have been a perfect stay had the bathroom been big enough.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3
Food and Drinks 3

Very friendly reception staff both on arrival and

Hotel guest review rating

Staff great, but the facilities aren't as good as other Grange I usually use like Rochester ,Wellington. Nothing major just a host of little things - poor TV reception, bathroom very small (could not sit on toilet without legs hitting the wall), sound insulation poor in that I could hear every time adjacent room flushed loo or turned on their shower, the landing and corridor spaces are very cramped - nothing too disastrous it just all adds up to a feeling of not-so-good. But I would stay at other Grange.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 3
Food and Drinks 5

Not as advertised

Hotel guest review rating

Went to book in at The White Hall and told i was in the Hotel next door. Then had to carry my luggage and check in there. There was no restaurant or bar so was told that the facilities were next door. The food was lovely though. I stayed in room 306 (at the back of the hotel. The room was very quiet and and the pillows were gorgeous. However, the room was far too hot. Radiators were pumping all night with no ability to turn them down or off. The shower was unbearably hot, turning the temperature either way had no effect. I burned my legs and it was too hot to put any other part of my body in it. This could be very dangerous, someone could scald if not careful.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 1

Great location, lovely staff but poor quality breakfast

Hotel guest review rating

Breakfast even poorer than last two stays at other locations, why would an establishment offer tinned fruit in this day & age when the couple of times fresh fruit salad was offered it was delicious? Already brewed tea in a vacuum jug really not acceptable either.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5

Traditional values offer a welcome respite

Hotel guest review rating

Helpful staff


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 1
Spa 1
Healthclub 1

stay

Hotel guest review rating

thank you


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 3
Food and Drinks 3

Excellent

Hotel guest review rating

Bedside reading light dim


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Blooms

Hotel guest review rating

Always enjoy staying with Grange top level professional customer service


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 3
Staff 3
Room 3
Food and Drinks 4

Nice hotel but expected better from Grange

Hotel guest review rating

First time staying at Grange Blooms after we were moved here from the Grange White Hall where we had actually booked. Nice hotel overall but was let down by the basics, the worst of which that our room was extremely cold due to draught through loose window frame and radiators not working. We had to ask twice for someone to look at this for us (the first member of staff clearly wasn't interested so we expected to need to ask again). However, other members of staff were friendly and helpful and the room was a good size. Unfortunately overall this hotel didn't meet the usual standards I have experienced from Grange hotels.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Osment

Hotel guest review rating

Everything from room to staff was excellent as always, the only issue on this occasion was having to go to one of your sister hotels for breakfast. Although staff were friendly I had to ask for fresh bacon and eggs as the ones on offer were tired and not very appealing at all. However this has never happened before.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 1

Great staff and great location

Hotel guest review rating

Breakfast was particularly uninspiring and dreary. Not worth the expense.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

Quite entertaining

Hotel guest review rating

There is a Tom and Jerry type mouse hole in room 207 - it is in the skirting board just by the bathroom door. It was quite entertaining to lie in the four poster bed waiting, and hoping, that Jerry would pop out. Now that I have your attention, yes, I will stay at the Geange Bloomshitel again. the bathroom floor. I was waiting for Jerry the mouse to pop out. Now that I have your attention - this was my third stay and, yes, I will stay again. I prefer Grange Blooms hotel to many of the larger properties


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Gorgeous hotel in excellent area of London

Hotel guest review rating

Lovely, comfortable room. Bathroom a little cramped with a small washbowl and lacked a ledge for washbags. Otherwise lovely. Excellent continental breakfast choices and helpful staff.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 4
Room 4
Food and Drinks 2
Meetings and Events 2

Comfortable and a great location

Hotel guest review rating

A good stay


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4

Great location

Hotel guest review rating

Great location, very convenient


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