Latest guest reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.04 out of 5
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Based on Total Reviews

1544

Rating Summary

  • Facilitites3.86
  • Cleanliness4.33
  • Staff4.45
  • Value3.97
  • Rooms3.9
  • Food and Drinks3.54
  • Meetings and Events3.49
  • Spa2.96
  • Health Clubs2.91
Real guest review
87.05%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 3
Food and Drinks 5

Not as advertised

Hotel guest review rating

Went to book in at The White Hall and told i was in the Hotel next door. Then had to carry my luggage and check in there. There was no restaurant or bar so was told that the facilities were next door. The food was lovely though. I stayed in room 306 (at the back of the hotel. The room was very quiet and and the pillows were gorgeous. However, the room was far too hot. Radiators were pumping all night with no ability to turn them down or off. The shower was unbearably hot, turning the temperature either way had no effect. I burned my legs and it was too hot to put any other part of my body in it. This could be very dangerous, someone could scald if not careful.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 1

Great location, lovely staff but poor quality breakfast

Hotel guest review rating

Breakfast even poorer than last two stays at other locations, why would an establishment offer tinned fruit in this day & age when the couple of times fresh fruit salad was offered it was delicious? Already brewed tea in a vacuum jug really not acceptable either.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5

Traditional values offer a welcome respite

Hotel guest review rating

Helpful staff


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 1
Spa 1
Healthclub 1

stay

Hotel guest review rating

thank you


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 5
Room 3
Food and Drinks 3

Excellent

Hotel guest review rating

Bedside reading light dim


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

Blooms

Hotel guest review rating

Always enjoy staying with Grange top level professional customer service


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 3
Staff 3
Room 3
Food and Drinks 4

Nice hotel but expected better from Grange

Hotel guest review rating

First time staying at Grange Blooms after we were moved here from the Grange White Hall where we had actually booked. Nice hotel overall but was let down by the basics, the worst of which that our room was extremely cold due to draught through loose window frame and radiators not working. We had to ask twice for someone to look at this for us (the first member of staff clearly wasn't interested so we expected to need to ask again). However, other members of staff were friendly and helpful and the room was a good size. Unfortunately overall this hotel didn't meet the usual standards I have experienced from Grange hotels.


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5
Food and Drinks 3

Osment

Hotel guest review rating

Everything from room to staff was excellent as always, the only issue on this occasion was having to go to one of your sister hotels for breakfast. Although staff were friendly I had to ask for fresh bacon and eggs as the ones on offer were tired and not very appealing at all. However this has never happened before.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 1

Great staff and great location

Hotel guest review rating

Breakfast was particularly uninspiring and dreary. Not worth the expense.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4

Quite entertaining

Hotel guest review rating

There is a Tom and Jerry type mouse hole in room 207 - it is in the skirting board just by the bathroom door. It was quite entertaining to lie in the four poster bed waiting, and hoping, that Jerry would pop out. Now that I have your attention, yes, I will stay at the Geange Bloomshitel again. the bathroom floor. I was waiting for Jerry the mouse to pop out. Now that I have your attention - this was my third stay and, yes, I will stay again. I prefer Grange Blooms hotel to many of the larger properties


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 4
Food and Drinks 5

Gorgeous hotel in excellent area of London

Hotel guest review rating

Lovely, comfortable room. Bathroom a little cramped with a small washbowl and lacked a ledge for washbags. Otherwise lovely. Excellent continental breakfast choices and helpful staff.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 5
Staff 4
Room 4
Food and Drinks 2
Meetings and Events 2

Comfortable and a great location

Hotel guest review rating

A good stay


Hotel guest review
Traveller Type: Posted:
Facilities 5
Cleanliness 5
Staff 5
Room 5

Hotel guest review rating


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4

Great location

Hotel guest review rating

Great location, very convenient


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 2

Business stay

Hotel guest review rating

It was unfortunate that breakfast was not being served in the Blooms Hotel but guests had to go next door (in the rain) to Whitehall.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 4
Food and Drinks 2
Meetings and Events 3

Comfortable stay in the heart of London

Hotel guest review rating

Convenient location small hotel with friendly staff


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4

Hotel guest review rating

The staff are excellent, and it's a lovely hotel. The only thing I would say is the breakfast is very expensive.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 5
Food and Drinks 2

cosy room in garden extension

Hotel guest review rating

very nice room shame about breakfast being only continental and not best quality


Hotel guest review
Traveller Type: Posted:
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4

Very spacious room

Hotel guest review rating

Very spacious room a bit noisy as you can hear people from the floor above walking


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 4
Food and Drinks 5

Second time at the hotel

Hotel guest review rating

My preferred room would have been the Dickens room where you put me on my first visit. This time, in room 101, I was unable to open the window and had to call reception who sent two people immediately. The continental breakfast was excellent. On checking out I needed directions to another hotel and your receptionist (Ma?????) was good enough to print directions. Thank you.


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