Latest guest reviews

Our reviews are genuine and verified, so you can be sure this is the opinion of people who actually stayed at Grange Hotels. Click on 'Guest Reviews' to see what others have to say.

Overall Experience

Hotel guest review
4.03 out of 5
.

Based on Total Reviews

1565

Rating Summary

  • Facilitites3.85
  • Cleanliness4.33
  • Staff4.44
  • Value3.96
  • Rooms3.9
  • Food and Drinks3.53
  • Meetings and Events3.49
  • Spa2.96
  • Health Clubs2.91
Real guest review
86.84%of guestsrecommend this hotel
Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 4
Room 4
Food and Drinks 3

Good location, good value

Hotel guest review rating

In a few words: a good hotel in the centre of London


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 5
Room 4
Food and Drinks 1

Pluses and minuses

Hotel guest review rating

The hotel is very well located next to the British Museum. The staff is polite, helpful, and friendly. The room I was in was pleasantly furnished, but the bathroom was extremely cold. The breakfast and coffee in the White Hall hotel was just awful, and to pay 23 pounds for it added insult to injury.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 5

Nice room and location

Hotel guest review rating

Very nice hotel with clean and spacious rooms. Great location. Will stay again.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 4
Food and Drinks 4

Good breakfast. Excellent value for money.

Hotel guest review rating

Small but clean and well equipped room. Excellent price for central London - especially as included breakfast.


Hotel guest review
Traveller Type: Posted:
Cleanliness 4
Staff 4
Room 4
Food and Drinks 4

Comfortable

Hotel guest review rating

Blooms is a comfortable hotel, slightly in need of a refresh but perfectly adequate for central London.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 4

Excellent,comfortable stay

Hotel guest review rating

An excellent hotel with ‘old fashioned charm’ .Great value for money , friendly staff & comfortable accommodation. Great location that was nice & quiet but near to Bloomsbury & British Museum. Will definitely book again with The Grange Hotel group.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4

Excellent

Hotel guest review rating

Excellent location very helpful and friendly staff.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 3
Room 3

Pity about room service

Hotel guest review rating

Having arrived late I just wanted a light bite before bed as I had a 5am start the next day. Tried to order room service and was told I couldn't have it unless I first went to reception and gave my credit card. I said I would pay the bill on delivery but was told this was not possible. The upshot was that I decided to eat out of the hotel - so you ended up without the revenue and managed to upset me into the bargain! Well done.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 3
Food and Drinks 3

A delightful stay at Browns - staff were excellent

Hotel guest review rating

The room was comfortable although bed linen and towels were towards the end of life! On 2 mornings we had to have breakfast next door - the staff did their best in crowded circumstances on our last morning


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3
Food and Drinks 2
Meetings and Events 3

Comfortable stay during a busy week

Hotel guest review rating

A quiet and comfortable room within easy walking distance of the office, shops and Russell Square gardens.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5
Food and Drinks 5

A very plesent stay

Hotel guest review rating

staff wear very helpfull


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 3
Staff 4
Room 1
Food and Drinks 2

Wrong Hotel

Hotel guest review rating

I booked the Grange White Hall as I have stayed there before but was put in the Blooms without any notification or alternative, no twin room as booked but a double good job I wasn't with my 6ft 20 year old son, will use again but NOT Blooms


Hotel guest review
Traveller Type: Posted:
Facilities 2
Cleanliness 3
Staff 4
Room 2

a sleepless night

Hotel guest review rating

For many years we stay in Grange Blooms (bloomsbury hotel) once a year (sometimes bringing friends with us) and we always have been satisfied as we stated in many comments. Not so this year! The first night in room 303 we could not sleep at all because of a broken boiler making horrible loud noises for several hours ( and I paid 190.00 pound for this night!) The staff was helpless/some not too interested. After reparation next afternoon noises of boiler and water pump were loud but we could bear it, the whole day out. If not we would have changed room or left the hotel. The inconvenience of daily changing to a crowded breakfast room in neighbor hotel was not as important. We are not sure to come agin next year.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 5
Food and Drinks 4

Grange Bloom Hotel

Hotel guest review rating

Great value for money. Compact & lovely room. Staff were helpful and efficient. On my list for future stays.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 4
Room 3

Comfortable decent sized room but tiny bathroom

Hotel guest review rating

Perfectly nice sized room , staff very helpful . Ok I weigh 135kg but should still be able to fit on the toilet and get into a a shower. Pity because it would have been a perfect stay had the bathroom been big enough.


Hotel guest review
Traveller Type: Posted:
Facilities 3
Cleanliness 4
Staff 4
Room 3
Food and Drinks 3

Very friendly reception staff both on arrival and

Hotel guest review rating

Staff great, but the facilities aren't as good as other Grange I usually use like Rochester ,Wellington. Nothing major just a host of little things - poor TV reception, bathroom very small (could not sit on toilet without legs hitting the wall), sound insulation poor in that I could hear every time adjacent room flushed loo or turned on their shower, the landing and corridor spaces are very cramped - nothing too disastrous it just all adds up to a feeling of not-so-good. But I would stay at other Grange.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 3
Food and Drinks 5

Not as advertised

Hotel guest review rating

Went to book in at The White Hall and told i was in the Hotel next door. Then had to carry my luggage and check in there. There was no restaurant or bar so was told that the facilities were next door. The food was lovely though. I stayed in room 306 (at the back of the hotel. The room was very quiet and and the pillows were gorgeous. However, the room was far too hot. Radiators were pumping all night with no ability to turn them down or off. The shower was unbearably hot, turning the temperature either way had no effect. I burned my legs and it was too hot to put any other part of my body in it. This could be very dangerous, someone could scald if not careful.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 1

Great location, lovely staff but poor quality breakfast

Hotel guest review rating

Breakfast even poorer than last two stays at other locations, why would an establishment offer tinned fruit in this day & age when the couple of times fresh fruit salad was offered it was delicious? Already brewed tea in a vacuum jug really not acceptable either.


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 5
Staff 5
Room 5

Traditional values offer a welcome respite

Hotel guest review rating

Helpful staff


Hotel guest review
Traveller Type: Posted:
Facilities 4
Cleanliness 4
Staff 5
Room 4
Food and Drinks 4
Meetings and Events 1
Spa 1
Healthclub 1

stay

Hotel guest review rating

thank you


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