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Hotel Review

Grange Lancaster Hotel

over all experience
4.3
over all customer ratings for Grange Lancaster Hotel
Based on Total Review
860
  • FacilitiesGrange Lancaster Hotel Ratings for Facilities4.0
  • CleanlinessGrange Lancaster Hotel Ratings for Facilities4.6
  • StaffGrange Lancaster Hotel Ratings for Facilities4.6
  • ValueGrange Lancaster Hotel Ratings for Facilities4.3
  • RoomsGrange Lancaster Hotel Ratings for Facilities4.2
  • Food and DrinksGrange Lancaster Hotel Ratings for Facilities4.2
  • Meeting and EventsGrange Lancaster Hotel Ratings for Facilities3.5
  • SPAGrange Lancaster Hotel Ratings for Facilities3.4
  • Health ClubsGrange Lancaster Hotel Ratings for Facilities3.4
Quiet comfortable stay in a busy part of London
Customer review for Grange Lancaster Hotel by Simmons
When the hotel was first booked on my behalf, I was informed that I would have a 'partial en-suite' - a term I hadn't heard before - a shared WC. I don't think this was evident in any of the marketing materials that my colleague had seen when making the booking and so this was a surprise to say the least. As it turned out, on check-in, I was offered a complimentary upgrade to a 'full' en-suite. This was very much appreciated. The room was very pleasant indeed with lots of space and facilities. It looked like it had been recently decorated and was very clean. The stay was very quiet and the staff very friendly. The breakfast was good too, with a range of food and beverages available. I didn't avail myself of any of the room service menu, but the prices looked competitive. I would certainly consider staying here again - if a full en-suite is available.
  • Facilities4/5
  • Cleanliness4/5
  • Staff4/5
  • Value4/5
  • Rooms5/5
  • Food and Drinks4/5
Good location, comfortable stay
Customer review for Grange Lancaster Hotel by Macpherson
  • Facilities3/5
  • Cleanliness3/5
  • Staff4/5
  • Value3/5
  • Rooms3/5
Better than expected
Customer review for Grange Lancaster Hotel by garland
The staff were so friendly and helpful. The location is excellent. The hotel was far better than the pictures online. Really comfy bed.
Only problem was the warmth of the room (very close and muggy London weather). But there was an electric fan provided. :)
  • Facilities4/5
  • Cleanliness5/5
  • Staff5/5
  • Value5/5
  • Rooms4/5
Very professional staff and excellent value
Customer review for Grange Lancaster Hotel by Sharpley
I was very pleased with my choice of hotel. The room was spacious and clean and the staff were very professional. This hotel was excellent value for money and I plan to return when I am next in London for work.
  • Facilities4/5
  • Cleanliness5/5
  • Staff5/5
  • Value5/5
  • Rooms4/5
Visit to Magic London
Customer review for Grange Lancaster Hotel by Michael
We felt comfortable in the Grange Lancaster; Bedford Place is a perfect and calm location in the centre of London. The room was nice, very clean (just the floor was cracking when walking through the room). Breakfast was ok and the staff very friendly.
  • Facilities3/5
  • Cleanliness4/5
  • Staff4/5
  • Value3/5
  • Rooms3/5
  • Food and Drinks3/5
15th May
Customer review for Grange Lancaster Hotel by Lloyd-Lavery
What to say?!
As always, I had a lovely time and was absolutely taken aback by the kindness of your General Manager, Yash Rai in providing me with a superb bottle of wine. Please thank him.
I know that at this time of year it is difficult to get a room in the Lancaster and I do appreciate being given such a very nice room.
Thank you again most sincerely
Bets wishes
Muriel
  • Facilities5/5
  • Cleanliness5/5
  • Staff5/5
  • Value5/5
  • Rooms5/5
  • Food and Drinks5/5
Our favorite hotel in London
Customer review for Grange Lancaster Hotel by Nguyen
  • Facilities5/5
  • Cleanliness4/5
  • Staff5/5
  • Value5/5
  • Rooms4/5
Room disappointing
Customer review for Grange Lancaster Hotel by Hallatt
We have stayed here before but always in a larger en- suite room. We didn't mind the toilet being just the next door along but didn't like the shower cubicle in the room which seemed very odd.
Also why no biscuits and only two teabags ?
We would stay again but in a better room.
The staff as always were friendly and efficient.
  • Facilities3/5
  • Cleanliness3/5
  • Staff4/5
  • Value3/5
  • Rooms3/5
  • Food and Drinks4/5
Excellent weekend
Customer review for Grange Lancaster Hotel by Bourrilly
Ideal situation. Quiet street. Comfortable, clean room. Very good bed. Very nice staff. The breakfast was also very nice with quality products, for example fresh fruit salad. A perfect weekend .
  • Facilities5/5
  • Cleanliness5/5
  • Staff5/5
  • Value5/5
  • Rooms5/5
  • Food and Drinks5/5
10th &11th May
Customer review for Grange Lancaster Hotel by Lloyd-Lavery
Thank you so much for another lovely two nights. I was in room 03 and everything was perfect. There was an extension bar already plugged in so I was able to plug in my laptop with no trouble. (The other rooms I can reach the wall socket without difficulty, but not in 03).
Everyone was most kind, as always.
Thank you too, to the lovely young man on reception and who I recognise from previous visits. He is Bulgarian and we both know the area he is from.
Very many thanks.
Best wishes
Muriel L
  • Facilities5/5
  • Cleanliness5/5
  • Staff5/5
  • Value5/5
  • Rooms5/5
  • Food and Drinks5/5

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