COVID-19 - Updated Information

London November 2nd 2020

We prioritise the safety and security of our guests and colleagues. Please stay healthy during this period and mitigate the risk of infection by adopting practices advised by the Government.

In line with the new Government guidelines, as of Thursday 5th November 2020 we will remain open for business travel accommodation, for key workers and other permitted guests until the 2nd December. Those in need of accommodation at this time will find hospitality with us at Grange Hotels.

Our bar and restaurant facilities will be closed, but for in-house guests we will be operating a limited room service. As usual, we will be operating to the highest standards of hygiene with our strict Covid-19 protocols in place to ensure the safety of all our guests and staff.

Existing leisure reservations may be postponed at no extra cost to anytime up to the end of December 2021, subject to availability. Even though we may not be able to accommodate you now, we are still taking reservations and restaurant bookings for December and beyond.

We all could do with something to look forward to, so by all means give us a call so let’s plan for better times ahead.

We look forward to welcoming you back very soon.


Management, Directors and staff at Grange Hotels

London July 2nd 2020

We are happy to announce that Grange Hotels will reopen for general bookings from July 4th 2020

We continue to prioritise the safety and security of our guests and colleagues. Please mitigate any risk of infection by adopting the practices advised by the Government.

We reopen with strict hygiene and cleaning protocols in place across the property, a new app, and with social distancing measures in place, in compliance with all Government guidelines to keep guests and staff safe. Key changes around our food and beverage provision are detailed in the property. Please do ensure that you follow all of our new guidelines when checking in. You will receive all of this information with your booking confirmation. Thank you for your cooperation.

For further information or assistance, please do not hesitate to contact us directly.


London April 15th 2020

​As per HM Government regulations we are currently only able to welcome you as a guest if you are arriving as a Key Worker or you require accommodation in place of your main domicile only for the duration of the UK Lockdown . We kindly ask you to prepare documented confirmation of this in the style of Corporate ID prior to your registration at the hotel.

Please note that to prioritize the health of our guests and staff, you may be accommodated in one of our other available Bloomsbury Townhouse properties in accordance with the Social Distancing rules set by the Government. This will be communicated to you prior to arrival with the option of postponing your visit available at no extra cost.

Rooms will be provided based on single occupancy by default. Double or twin bedded rooms are available for guests who would usually share a residence and can present evidence as such.

Our food and beverage provision is temporarily suspended at this time therefore breakfast will be served as a ‘grab-and-go’ offering, either delivered to your room or collectible from reception. Further services and facilities including daily housekeeping may be restricted in order to prioritize the health and safety of our guests and team members.

We look forward to welcoming you to Grange Hotels and wish you good health in these difficult times​.

During Lockdown as per government guidelines to minimise the transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers and reasonable evidence must be provided upon arrival.

London March 20th 2020

We prioritise the safety and security of our guests and colleagues. Please stay healthy during this period and mitigate the risk of infection by adopting practices advised by the Government.

Please be informed that all bars and restaurants at Grange Hotels are closed from this evening for the foreseeable future to non-residents.

Our hotels still remain operational, albeit with limited services for anyone who needs hospitality at this time with special terms available for key workers and anyone unable to travel safely.

London March 18th 2020

We prioritise the safety and security of our guests and colleagues. Please stay healthy during this period and mitigate the risk of infection by adopting practices advised by the Government.

For existing and upcoming guests:

  • We have updated our policies to support our customers and colleagues who experience any symptoms that are consistent with Covid-19 so as to identify and isolate any further health risk
  • We have greatly increased our cleaning schedules in public areas, and provide hand sanitising at reception for guests and colleagues
  • We have implemented a safe distance for all customer interaction including seating arrangements at breakfast
  • Our colleagues are wearing disposable gloves in the interaction with guests
  • We are recommending room service breakfast for all our guests but offer plated service for those who wish to eat outside of their room

For future bookings:

We understand that flexibility is important at this time so we would like to assure you that for any reservation due to arrive between 18th March and 30th April:

  • Any individual reservation may be credited towards a future stay regardless of source of booking
  • Any group booking may be credited towards future stays subject to availability
  • Any meeting room booking or private dining reservation may be credited towards a future date subject to availability

For our team:

  • We are ensuring a safe working environment with health and hygiene prioritised
  • We are working towards a work from home policy where operationally possible
  • We will insist and apply government guidelines on isolation for any colleague showing signs of symptoms
  • Meetings with clients and suppliers are discouraged with conference call facilities available
  • All necessary internal meetings should be conducted at a safe distance

Although it is not business as usual, it is Grange hospitality as usual and we will be updating these guidelines where necessary.

Please refer to the latest updates from the NHS: https://www.nhs.uk/conditions/coronavirus-covid-19/
Please refer to the latest travel guidelines from the Foreign Office: https://www.gov.uk/foreign-travel-advice


Stay healthy and we look forward to welcoming you to Grange Hotels soon.