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What our clients say about us

Grange Portland Hotel

31-32 Bedford Place, London, WC1B 5JH Tel: +44 (0) 20 7580 7088
over all experience
4.4
over all customer ratings for Grange Portland Hotel
Based on Total Review
138
  • FacilitiesGrange Portland Hotel Ratings for Facilities4.2
  • CleanlinessGrange Portland Hotel Ratings for Facilities4.7
  • StaffGrange Portland Hotel Ratings for Facilities4.7
  • ValueGrange Portland Hotel Ratings for Facilities4.3
  • RoomsGrange Portland Hotel Ratings for Facilities4.6
  • Food and DrinksGrange Portland Hotel Ratings for Facilities4.6
  • Meeting and EventsGrange Portland Hotel Ratings for Facilities4.0
  • SPAGrange Portland Hotel Ratings for Facilities4.4
  • Health ClubsGrange Portland Hotel Ratings for Facilities4.5
Pretty good all round (with great staff)
Customer review for Grange Portland Hotel by Behan
Stayed for three nights with two children. Great room, great location and really fantastic staff. Huge double bed with our daughters sharing the bed settee. This was already set up for us (thank you); we intended to fold it back up but never got round to it.

The TV is good (a CD system is there too), the WiFi works well. There's no air conditioning, perhaps understandable in such a large room, but there is a powerful fan. The room has three huge sash windows and they open fully. The shower was excellent and the water is very hot (if so desired).

The kitchenette is really useful with a kettle, loads of tea / coffee, sink with drainer, microwave and fridge (no freezing compartment) cupboard space with plates, cups cutlery and glasses; great for every-hungry kids! No toaster though ... our children love toast ...

We had a lovely continental breakfast served in the adjoining hotel; there was a very good range of food (no Marmite though!).

Anything to improve? It would be handy if washing up kit was there; no tea towels either. There were four of us but only three chairs; a fourth was not available, also the table was tiny, it would have been so much better with a larger table (there's certainly enough space) so we could all sit together and eat our lunch / snacks.

With regard to space the wardrobe is quite small and drawer space is limited; as mentioned it's a large room and there's enough space for a chest of drawers.

However, none of the above caused any problems, it's so close to being perfect with just a few additions.

I'd definitely recommend this hotel (have stayed before in a sister hotel next door) and hope to return next year.
  • Facilities4/5
  • Cleanliness4/5
  • Staff5/5
  • Value4/5
  • Rooms4/5
  • Food and Drinks5/5
Stevens review
Customer review for Grange Portland Hotel by Stevens
The staff were very cordial and helpful as always, and the location very convenient. This was our 3rd or 4th visit; we really appreciate that you upgrade the room and include breakfast at the lower rate. We hope to return next year.
  • Facilities1/5
  • Cleanliness1/5
  • Staff1/5
  • Value1/5
  • Rooms1/5
  • Food and Drinks1/5
Review of Portland hotel
Customer review for Grange Portland Hotel by Gabriel
Air conditioning was a problem - room in basement was stifling. Fans helped, but two fans with extension cords would have helped more.
  • Facilities4/5
  • Cleanliness5/5
  • Staff5/5
  • Value5/5
  • Rooms5/5
A Pleasure
Customer review for Grange Portland Hotel by Tindall
The quality of service from the staff was exceptional. Totally friendly, wonderfully polite and extremely helpful.
  • Facilities4/5
  • Cleanliness5/5
  • Staff5/5
  • Value5/5
  • Rooms4/5
  • Food and Drinks4/5
Good Value
Customer review for Grange Portland Hotel by O'Grady
very comfortable hotel in good location at reasonable price. good value . Can recommend
  • Facilities4/5
  • Cleanliness5/5
  • Staff5/5
  • Value5/5
  • Rooms4/5
  • Food and Drinks4/5
Great Customer Service Delivery
Customer review for Grange Portland Hotel by Miller
The breakfast serving should be with all rooms accommodation.
  • Facilities4/5
  • Cleanliness4/5
  • Staff4/5
  • Value3/5
  • Rooms4/5
Very confortabile hotel
Customer review for Grange Portland Hotel by Mazzocca
  • Facilities4/5
  • Cleanliness5/5
  • Staff4/5
  • Value3/5
  • Rooms5/5
Elin Kleven
Customer review for Grange Portland Hotel by Kleven
Nice and quite hotel and street. missed the air conditioned. Nice staff
  • Facilities4/5
  • Cleanliness4/5
  • Staff4/5
  • Value4/5
  • Rooms4/5
  • Food and Drinks4/5
Grange Portland
Customer review for Grange Portland Hotel by Dutton
Really appreciated the upgrade to a suite room. However, the room was very warm making it difficult to sleep peacefully. I used the fan which helped, but some form of air conditioning would have been better.
  • Facilities3/5
  • Cleanliness4/5
  • Staff5/5
  • Value3/5
  • Rooms3/5
Grange Portland Review June
Customer review for Grange Portland Hotel by Stagg
  • Facilities4/5
  • Cleanliness4/5
  • Staff5/5
  • Value4/5
  • Rooms5/5
  • Food and Drinks3/5