The Grange Rochester Hotel offers a thoughtful range of services, which assure our guests of the utmost convenience and comfort during their stay with us.
The Concierge desk is open 24 hours to assist you with any additional hotel, sightseeing or travel requirements you may have. Services rendered include luggage storage; tourist recommendations; bookings for theatre shows; provision of local maps and directions; public transport information and taxi hire.
Dry-cleaning and laundry services
A same-day laundry and dry cleaning service is available to all our hotel guests from Monday-Sunday, excluding Bank Holidays.
Laundry bags and dry-cleaning forms can be found in your bedroom wardrobe. Items handed in to Reception or Concierge before 09:00am will be returned to you by 19:00pm the same evening. Please note that there is a charge for this service.
An iron and ironing board can also be obtained upon request.
Internet and WIFI
All our hotel bedrooms offer a high-speed broadband and WIFI connection, which is chargeable on a per-hour or per-day basis. For details of current internet usage charges please refer to our Frequently Asked Questions.
Daily newspapers are available for all guests with our compliments. Specific newspapers or publications can be provided upon request for a separate charge. Please note that orders should be placed with Reception in advance.
Room Service is available 24 hours a day for your convenience. Our Room Service menu offers main meals as well as light bites and snacks, and can be found in your hotel bedroom.
Please note that Room Service charges apply. For more details refer to our Frequently Asked Questions.
Toiletries and shaving kits
Complimentary dental kits, shaving kits and sewing kits can be obtained upon request at Reception. A universal mobile phone battery charger is also available if you need to charge your mobile phone.