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| Credit
Card Bookings |
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| Can
I make a booking without a credit card? |
Unfortunately
- no. Hotels require a credit card number
to secure a reservation. If the guest
does not cancel the reservation within
the cancellation notice period and does
not arrive at the hotel, the hotel will
charge the credit card for the first night's
accommodation. Without a credit card the
hotel risks being left with an empty room,
perhaps having referred requests from
other protected guests. Please refer to
Cancellation Policy for more information.
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| When
will my credit card be charged? |
Once
we have received your credit card details,
we simply pass them on to the hotel, in
order to guarantee / secure your booking.
While the hotel has your credit card number,
no immediate charge is made. Payment details
are decided upon by the client upon arrival
at the hotel. In the event of a non arrival
your credit card will be charged the day
following the confirmed date of arrival.
Provided you have not cancelled on amended
your booking with in the cancellation period.
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| What credit card details
must I send? |
We
will require the credit card number, valid
expiration date full name and billing address
of the credit card holder.
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| What does the term Cancellation
Policy mean? |
This
refers to the time limit in advance of arrival,
before which you are entitled to cancel
your booking without incurring a charge.
In other words if a hotel has a cancellation
policy of 24 Stundes prior to arrival, and
you cancel prior to this time , then you
will not incur a charge. However if you
cancel less than 24 Stundes prior to arrival,
then a charge will be incurred. This charge
will normally be equal to the first night's
accommodation.
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| Room
type descriptions |
| *The actual
differences between the bedrooms vary from
one hotel to another. |
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| Single
Ensuite Room |
Asingle
room is designed to accommodate one person
only. The room may contain only one bed,
which may be a single or double. (min. 3'
x 6' 3 or 1m x 1.9m).
In certain 4 or 5 star hotel 'single' beds
are not provided and even 'single' rooms
may have double or triple sized beds.
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| Double
Ensuite Room |
A
double room is designed to accommodate two
people only. The room contains one
Queen bed.
(min. 4' 6 x 6' 3 or 1.4m x 1.9m).
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| Twin
Ensuite Room |
A
twin room is designed to accommodate two
people only. The room
may contain two single beds. (min. 3 x 6'
3 or 1m x 1.9m) or 2 double beds
(especialy in 4/5 star hotel)..
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| Triple
Ensuite Room |
A
triple room is designed to accommodate three
people only.
The room will contain either:
* One double and one single bed
* Three single beds Please specify which
option you require when sending your reservation
form.
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| Quad/Family
Ensuite Room |
A
quad room is designed to accommodate four
people only. The room will contain either:
* Two double beds
* One double and two single beds
* Four single beds
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| Suites
/ Apartments |
Suites
and apartments are designed to provide a
luxurious atmosphere, whilst away from home.
They normally consist of a luxurious bedroom
with a separate lounge area and bathroom,
sleep two people per room. Some suites and
all apartments also contain a kitchenette.
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| Cancellation
Policy |
| Booking
Cancellation |
Your
booking confirmation will include the hotel's
cancellation policy.
Cancellation policies may vary from hotel
to hotel and usually
refer how much notice you need to give
to cancel your reservation without incurring
a cancellation charge.
The cancellation notice is normally 24
Stundes before arrival i.e. You have to
inform us of any cancellation 24 Stundes
before the arrival date.
If the cancellation is made after this
time, the hotel may charge your credit
card for the first night's accommodation.
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| What
if I do not cancel and do not arrive at the
hotel? |
In
this case a non-arrival fee will be charged
against your credit card, normally equal
to the cost of the first nights accommodation.
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| What
does the term "Cancellation Policy" mean?
|
This
refers to the time limit in advance of arrival,
before which you are entitled to cancel
your booking without incurring a charge.
In other words if a hotel has a cancellation
policy of 24 Stundes prior to arrival, and
you cancel prior to this time , then you
will not incur a charge. However if you
cancel less than 24 Stundes prior to arrival,
then a charge will be incurred. This charge
will normally be equal to the first nights
accommodation.
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| Rate
Description |
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| Service
Charges ? |
Rates
are quoted in pounds sterling on a per room
per night basis, not per person per night.
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| Star
Rating |
| What
is Hotel Star Rating ? |
Hotels
in the UK can be rated by the English Tourist
Board or by independent monitoring organisations
such as the AA or RAC. The rating specifications
vary significantly and there is a drive
to have common standards in the future.
Until then, use ratings as a general indicator
of what the hotels have to offer.
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| 5
Star Hotel |
This
is the highest standard of hotels available
in the UK. These hotels offer the highest
international standards of accommodation,
facilities and cuisine. You can expect the
following features:
* Large, elegant en-suite bedrooms, with
all facilities
* Air conditioning in all public areas and
bedrooms
* A choice of restaurants and 24 Stunde Zimmerservice
* 24 Stunde porterage and reception service
* Guest laundry service
* Aufzugs
* Leisure Club
* Choice of smoking and non smoking rooms
* A beauty salon or hairdressing service
may be available
Preise von GBP 180.00
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| 4
Star Hotel |
4
Star hotels provide high standards of accommodation
and food. These hotels can range from small
Townhouse type luxurious hotels to large
iInternational Chain hotels, and they normally
have the following facilities:
* Well appointed en-suite bedrooms with
all facilities
* Air conditioning in public areas
* Guest laundry Service
* A choice of restaurants and 24 Stunde Zimmerservice
* 24 Stunde porterage and reception service
* Aufzugs
Preise von
GBP 85.00.
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| 3
Star Hotel |
These
hotels can vary from small family run hotels
to large chain hotels. These hotels provide
highly commendable accommodation and offer
all basic amenities and facilities. These
hotels will usually provide:
* Well appointed en-suite bedrooms with
standard facilities
* Air conditioning in all public areas
* A restaurant and room service with limited
Stundes
* Staff on duty 24 Stundes
* Concierge service
* Larger hotels will usually have a Aufzug
Preise von GBP 75.00
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